Experts Reviews · Company report
Planet Haulers Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Planet Haulers Junk Removal

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 153 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Planet Haulers Junk Removal is better than 99% of junk removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Planet Haulers Junk Removal is better than 99% of junk removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Planet Haulers Junk Removal is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Planet Haulers Junk Removal is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Planet Haulers Junk Removal is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Planet Haulers Junk Removal is better than —% of junk removal services.–
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Reviews for your job

Customers hired Planet Haulers Junk Removal for 8 kinds of job.

Planet Haulers Junk Removal for donated goods pickup

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 69

All 12 Google reviews tagged “Donated goods pickup”

Ann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Everyone I dealt with was professional and friendly. Their service was immediate and they got the job done! I will be sure to use them again!

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Renee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Akex and RJ were wonderful to work with. Very courteous and professional! I would use them again and refer them to others.

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
hector4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you planet haulers for saving the day. I had booked with another company but were a no show unfortunately. Alex and Aj were super friendly, efficient, and showed up same day. Price was reasonable considering I had lots of trash. Thanks again. Will definitely use them from now on.

Donated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
dahlia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time I have used Planet Hauler. Alex is polite, on time and does an amazing job. I wouldn’t go anywhere else.

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Shani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were so professional and kind! Saved so much time and we’re so efficient! We may book them again soon for another decluttering project. Thank you!!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The owner Alex was very easy going and helpful when I first reached out. He helped me through the process of cleaning out my yard and home very professional and cleaned up as well. I highly recommend Planet Haulers for any junk removal, donations, and or clean outs they do what it takes and go the extra mile to make sure the customers are satisfied.

Donated goods pickupFurniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Diaz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This hauling service proved to be the best amongst other hauling services I’ve had prior. They were able to meet my financial budget whilst getting rid of a good amount of stuff in my garage and backyard. Definitely would recommend to family and friends. Alex and Aj did awesome! Thank you.

Donated goods pickupJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Tarryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely impressed with planet haulers. I’d like to also add on top of the Quality of work, professionalism, & responsiveness they were on time, and very easy to work with. Alex understood all my concerns as being a home owner. Him and his team I highly recommend to anyone looking for quality work done. I will definitely be using Planet haulers again.

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Javier1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are awesome ! Lifesavers! Always there when I need them. Quality work I rate 10 ⭐️‘s!

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Rafkage4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best cleaning up crew to do any job/site. phenomenal work with great attitudes, very humble and reliable.

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
sun1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Professionalism

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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