Experts Reviews · Company report
Planet Haulers Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Planet Haulers Junk Removal

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 153 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Planet Haulers Junk Removal is better than 99% of junk removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Planet Haulers Junk Removal is better than 99% of junk removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Planet Haulers Junk Removal is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Planet Haulers Junk Removal is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Planet Haulers Junk Removal is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Planet Haulers Junk Removal is better than —% of junk removal services.–
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Reviews for your job

Customers hired Planet Haulers Junk Removal for 8 kinds of job.

Planet Haulers Junk Removal for junk removal

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Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 155

All 43 Google reviews tagged “Junk removal” · showing 20

Tyson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex is the Best!!!!! I use them for every demo project I have. “SUPPORT SMALL BUSINESS’S!”

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great! Very professional and amazing customer service. Got the job done!

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
marissaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Spoke with them 2 days ago he guided me on how to pile it. Called them the day to see when he was open and he came with in the house same day. The driver was amazing and quick! They left nothing behind

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Bobby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company. I called last minute on a busy Saturday and they still took care of our house. The owner of the company answered and sent a crew to our location in Newport Coast at the time we needed. Very friendly and professional. I would highly recommend to anyone

Junk removal+ Responsiveness+ Punctuality+ Quality
Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good service!!!

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
R1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team was fast and neat. They did a great job of clearing the space and cleaning up behind themselves. Highly recommend their services.

Junk removal+ Responsiveness+ Punctuality+ Professionalism
Rodney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, On time and professional

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Jadé4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex and his team were amazing! Prompt, very communicative, great pricing, and ecofriendly. They helped me clear out a storage unit so quickly (15 minutes!). I reached out prior and sent photos to get an estimate to make it easier since I didn’t want them to spend gas money to just give an estimate. Very kind and hard working people. I highly recommend!

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex and Aj did a great job helping us get rid of a lot of detritus. Thanks!

Junk removal+ Quality+ Professionalism+ Value
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can’t remember the last time someone provided a service quickly, and efficiently. Alex and AJ go above and beyond in providing a five star client experience. Many thanks to you both. Steve and Roberta Beirne.

Junk removal+ Responsiveness+ Punctuality+ Quality
hector4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you planet haulers for saving the day. I had booked with another company but were a no show unfortunately. Alex and Aj were super friendly, efficient, and showed up same day. Price was reasonable considering I had lots of trash. Thanks again. Will definitely use them from now on.

Donated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
Shani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were so professional and kind! Saved so much time and we’re so efficient! We may book them again soon for another decluttering project. Thank you!!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Janine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and AJ came.out and got the junk I needed outta here fast. Very friendly guys. Will use in the the future. Highly recommended.

Appliance removal & disposalJunk removal+ Punctuality+ Quality+ Professionalism
Jonathon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Glad I chose Planet Haulers to partner up and work with! Had them help out at my company with hauling away scrap, construction waste, yard waste, & other general items. They had everything out quick, smooth & easy which is why I don’t call anyone else 1st! They were very professional and polite with their service. I…

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
Maranda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and his employees are always on time. I’ve had them come pick up for me about 3 times now. Our backyard is being remolded and they even went back there and hauled everything on their own. I didn’t have to move everything to the front and that was a relief! I highly recommend Planet Haulers. Professional, Hard Working, Reliable and Fair Prices!

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Isaac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and his team have been of tremendous help with my last move. They promptly removed large furniture I was not bringing with me out from house, garage, and yard and hauled it away. Extremely professional when they showed up and competitive pricing as compared to other haulers I'd contacted. Knowing that Alex puts…

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Casey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are amazing. Very professional. On time and did good fast work.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Louise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Planet Haulers is the best in their industry. They are responsive, hard working, & knows how to get the job done. They made my move go very smoothly. 10/10 would recommend them & have had my friends and family use their services!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Diaz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This hauling service proved to be the best amongst other hauling services I’ve had prior. They were able to meet my financial budget whilst getting rid of a good amount of stuff in my garage and backyard. Definitely would recommend to family and friends. Alex and Aj did awesome! Thank you.

Donated goods pickupJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
MrrJayyy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service I recommend this!!

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality

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