Experts Reviews · Company report
Platinum Decking logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Momentum penalty78−2.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Platinum Decking

Bolingbrook, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 64 deck contractors · 4.9★ from 181 Google reviews

Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Platinum Decking is better than 87% of deck contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Platinum Decking is better than 78% of deck contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Platinum Decking is better than 99% of deck contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Platinum Decking is better than 100% of deck contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Platinum Decking is better than 78% of deck contractors.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Platinum Decking is better than 49% of deck contractors.C
49

Reviews for your job

Customers hired Platinum Decking for 8 kinds of job.

Platinum Decking for deck replacement

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 10

All 11 Google reviews tagged “Deck replacement”

Arden7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our deck was part of two stage project including a patio expansion. Platinum was able to add our composite deck quickly but also with great detail. The workers were very respectful of our property and cleaned up each day.

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Platinum Decking did an excellent job installing our new deck. Antonio and Baldemar skills were exceptional. The work exceeded our expectations.

Deck replacement+ Quality+ Professionalism
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Platinum Decking in to replace our old decks with new stone paver patios, steps and lighting. They assisted with the design as well as handling the tear-down and removal of the old structures. Their communication was good throughout and their crew was very professional and hard working. The end result…

Deck replacementPatio decks+ Responsiveness+ Quality+ Professionalism
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Platinum Decking was professional, timely, and a pleasure to work with. The crew was punctual, worked hard, cleaned up well every day, and finished with a beautiful deck we are sure will make for a very enjoyable spring, summer, and fall. We would have them back in a heartbeat and would recommend them to anyone…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Sonya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had old deck demolished and new deck put in using the Trex composite decking. The new deck looks fantastic, super modern, more spacious and durable. Many thanks to Tony and Connor for working hard during the cold winter season to get the deck finished. They were on time everyday, courteous and kept me updated…

Deck replacement+ Quality+ Professionalism+ Value
BillLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The work Platinum Decking did for us on our deck replacement was one of the most professional and dare I say it pleasant experiences we have ever had with a contractor. The finished deck, with its lighting, looks fantastic. Tony and Omar, who did the actual work, were everything one could hope for. Meticulous,…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
AlexisLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone at Platinum Decking was amazing to work with. I loved the collaboration the entire process, from design through build. We had to make some adjustments because of city code, but they helped us refine our design so we were happy and the city was happy!

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire crew was great to work with start to finish. They were always very responsive and made the process easy. They had great attention to detail, were timely, and kept the work area clean throughout the project. The end result looks great! Would recommend them for your next project!

Composite decksDeck installationDeck replacement+ Responsiveness+ Quality+ Professionalism
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rob, Adam, and Julio are the highest skilled in planning and executing the deck that exceeded are highest expectations. They communicated clearly throughout the project and delivered a beautiful outdoor addition to our home. In addition, our family and property was treated with courtesy and respect that eliminated…

Composite decksDeck designDeck replacement+ Responsiveness+ Punctuality+ Quality
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We recently chose Platinum Decking to replace our home’s existing well-worn, wood decking, with a product called, TREX and we couldn’t be more satisfied with the results-it looks amazing!!! In addition, the on-site team was professional, timely, courteous, accommodating, and also managed to keep our property neat…

Deck replacement+ Responsiveness+ Punctuality+ Quality
Joseph4 years ago★★★★★

Rating only, no written review.

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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