Experts Reviews · Company report
Platinum Portrait Artists logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%89+12.6Replies to reviews 7%91+6.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Platinum Portrait Artists

Hackberry, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #220Position by Experts Score among all companies we track in this category. of 233 pet photography · 4.8★ from 1,228 Google reviews

Report card

Percentile vs other pet photography (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Platinum Portrait Artists is better than 86% of pet photography.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Platinum Portrait Artists is better than 79% of pet photography.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Platinum Portrait Artists is better than 100% of pet photography.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Platinum Portrait Artists is better than 89% of pet photography.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Platinum Portrait Artists is better than 100% of pet photography.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Platinum Portrait Artists is better than 91% of pet photography.A
91

Reviews for your job

Customers hired Platinum Portrait Artists for 3 kinds of job.

Platinum Portrait Artists for family and group

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.276
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Family and group”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 276 Google reviews tagged “Family and group” · showing 20

Ingrid8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We had such a wonderful experience! From start to finish, everything was amazing. The staff was so welcoming, patient, and accommodating, especially when it came to working with our two pups, Pinkie and Bailey. They made us feel comfortable and made the entire experience so enjoyable. We absolutely loved how…

Reasonable priceFamily and group
Kristy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

They were absolutely amazing!! We enjoyed our session so much and will be returning in the future!

Great priceFamily and group
Jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

This place puts a lot of heart into their craft. Thank you so much for an exceptional experience.

Not sureFamily and group
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

gabriel is an AMAZING photographer, my bax was so comfy and we had the best time. thank you to allie for the communication and love for baxter. and sherry! what a gem. this was an extremely beautiful experience and recommend them all to everyone!!!

Great priceFamily and group
Sally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

First family portrait was amazing! Gabriel and the whole staff were so sweet, professional and welcoming. Can’t recommend them enough for family portraits with your fur baby.

Reasonable priceFamily and groupHeadshots and portraits
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Gabriel was amazing! First time taking professional family photos and we couldn’t be more satisfied!

Great priceFamily and group
Brylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Gabriel was so helpful, so kind, and a true dog whisper. I highly reccomend everyone get your pictures done, it was such an amazing experience.

Great priceFamily and group
Braydee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great communication and skills.

Great priceFamily and group
Adam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Gabriel was awesome and so patient with us! Thank you very much guys. This was an a awesome first time experience

Family and group
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Gabriel was a great photographer, I was surprised to see how good the photos were . I brought three dogs and he worked his magic! I would highly recommend Platinum Portraits.

Great priceFamily and group
Lasandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They are a wonderful place to do portraits and I will be back to do more pictures with them 💕💕

Reasonable priceFamily and group
Andy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gabriel was such a great photographer. My dog is as anxious as they come but he managed to get my pup to look cool calm and collected! Cant recommend this experience enough!

Family and group
Liana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

Tessa found us 1 year ago, and Platinum Portraits found us just as we were trying to decide how to commemorate our mutual finding. They valued our story with one of their giveaway deals, and we feel so honored. Gabriel was somehow time-aware and patient simultaneously. And Sherry asked questions to massage the…

Not sureFamily and group
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gabriel was amazing and attentive and patient with my baby. He knew how to grab my dog’s attention and had him looking amazing. Would come again!! Thank you!!❤️❤️

Family and groupHeadshots and portraits
Mya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

amazing photographer and great photo results

Great priceFamily and group
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This place odds fantastic and friendly! Overall great experience! Shout out to Gabriel for the amazing photos!

Great priceFamily and group
Bejamin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sherry and Gabriel were very nice and friendly and helpful it was a great experience all together

Reasonable priceFamily and group
Spenser3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gabriel was fantastic! He somehow managed to keep Yoshi’s attention throughout the entire session, which is no small accomplishment. He was also great about giving me direction and helping me pose, which is typically my least favorite part of having photos taken. He made the whole experience feel easy and natural,…

Reasonable priceFamily and group
L.D.13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Muuuchhhh more professional of an experience than I initially expected, and my expectations were pretty high 😂 Was just a fun, good time, incredible patience with us and our pets, it was clean and just a very nice studio. My goodness, I’m in love with the staff!

Great priceFamily and groupHeadshots and portraits
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Gabriel was amazing, very fun and lighthearted he was kind and funny. How to good time and photos looked amazing!

Reasonable priceFamily and group

Show more family and group reviews (256 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 53%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Family and group276—
Headshots and portraits75—
Corporate photography12—

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