Experts Reviews · Company report
Platinum Portrait Artists logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%89+12.6Replies to reviews 7%91+6.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Platinum Portrait Artists

Hackberry, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #220Position by Experts Score among all companies we track in this category. of 233 pet photography · 4.8★ from 1,228 Google reviews

Report card

Percentile vs other pet photography (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Platinum Portrait Artists is better than 86% of pet photography.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Platinum Portrait Artists is better than 79% of pet photography.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Platinum Portrait Artists is better than 100% of pet photography.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Platinum Portrait Artists is better than 89% of pet photography.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Platinum Portrait Artists is better than 100% of pet photography.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Platinum Portrait Artists is better than 91% of pet photography.A
91

Reviews for your job

Customers hired Platinum Portrait Artists for 3 kinds of job.

Platinum Portrait Artists for family and group

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.276
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Family and group”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 276 Google reviews tagged “Family and group” · showing 40

Ingrid8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We had such a wonderful experience! From start to finish, everything was amazing. The staff was so welcoming, patient, and accommodating, especially when it came to working with our two pups, Pinkie and Bailey. They made us feel comfortable and made the entire experience so enjoyable. We absolutely loved how…

Reasonable priceFamily and group
Kristy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

They were absolutely amazing!! We enjoyed our session so much and will be returning in the future!

Great priceFamily and group
Jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

This place puts a lot of heart into their craft. Thank you so much for an exceptional experience.

Not sureFamily and group
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

gabriel is an AMAZING photographer, my bax was so comfy and we had the best time. thank you to allie for the communication and love for baxter. and sherry! what a gem. this was an extremely beautiful experience and recommend them all to everyone!!!

Great priceFamily and group
Sally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

First family portrait was amazing! Gabriel and the whole staff were so sweet, professional and welcoming. Can’t recommend them enough for family portraits with your fur baby.

Reasonable priceFamily and groupHeadshots and portraits
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Gabriel was amazing! First time taking professional family photos and we couldn’t be more satisfied!

Great priceFamily and group
Brylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Gabriel was so helpful, so kind, and a true dog whisper. I highly reccomend everyone get your pictures done, it was such an amazing experience.

Great priceFamily and group
Braydee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great communication and skills.

Great priceFamily and group
Adam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Gabriel was awesome and so patient with us! Thank you very much guys. This was an a awesome first time experience

Family and group
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Gabriel was a great photographer, I was surprised to see how good the photos were . I brought three dogs and he worked his magic! I would highly recommend Platinum Portraits.

Great priceFamily and group
Lasandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They are a wonderful place to do portraits and I will be back to do more pictures with them 💕💕

Reasonable priceFamily and group
Andy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gabriel was such a great photographer. My dog is as anxious as they come but he managed to get my pup to look cool calm and collected! Cant recommend this experience enough!

Family and group
Liana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

Tessa found us 1 year ago, and Platinum Portraits found us just as we were trying to decide how to commemorate our mutual finding. They valued our story with one of their giveaway deals, and we feel so honored. Gabriel was somehow time-aware and patient simultaneously. And Sherry asked questions to massage the…

Not sureFamily and group
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gabriel was amazing and attentive and patient with my baby. He knew how to grab my dog’s attention and had him looking amazing. Would come again!! Thank you!!❤️❤️

Family and groupHeadshots and portraits
Mya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

amazing photographer and great photo results

Great priceFamily and group
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This place odds fantastic and friendly! Overall great experience! Shout out to Gabriel for the amazing photos!

Great priceFamily and group
Bejamin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sherry and Gabriel were very nice and friendly and helpful it was a great experience all together

Reasonable priceFamily and group
Spenser3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gabriel was fantastic! He somehow managed to keep Yoshi’s attention throughout the entire session, which is no small accomplishment. He was also great about giving me direction and helping me pose, which is typically my least favorite part of having photos taken. He made the whole experience feel easy and natural,…

Reasonable priceFamily and group
L.D.13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Muuuchhhh more professional of an experience than I initially expected, and my expectations were pretty high 😂 Was just a fun, good time, incredible patience with us and our pets, it was clean and just a very nice studio. My goodness, I’m in love with the staff!

Great priceFamily and groupHeadshots and portraits
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Gabriel was amazing, very fun and lighthearted he was kind and funny. How to good time and photos looked amazing!

Reasonable priceFamily and group
CarlaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Gabriel was amazing at directing us! He was really patient with our pups.

Family and group
DevinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Such a great experience! They really care about your family. Our photographer was Gabriel (I am pretty sure, please forgive me if I am wrong) and he definitely made sure our girls were comfortable and we had a great time and got some great photos. Can't wait to get the mounted print!

Family and group
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I absolutely loved my experience at Platinum Portrait Artists! I have three cats and the photographer, Gabriel, was fantastic! He managed to corral my curious boys for not only an adorable group photo, but individual shots as well. He takes time with each client to get the best images and is incredibly kind and…

Family and groupHeadshots and portraits
eliza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience taking photos with my partner and dog. The photographer was great at getting us into poses and they came out beautifully!

Not sureFamily and group
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great photos, great experience looks great

Family and group
Cherrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This was such a great experience for my 3 dogs and me! I’ve always wanted to take professional pictures but also be able to include my dogs in them. They were so patient with us and definitely got the cutest shots of my boys 😍 I loved a lot of them and it was so hard to choose! Definitely recommend if you’re…

Family and group
Kiara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Gabriel was absolutely amazing, he was easygoing with the kids and pup. so natural with everything! didn’t even flinch.

Not sureFamily and group
Jaycee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I got a photoshoot with Gabriel and he was so perfect with King Arthur! Thank you so so much!

Family and groupHeadshots and portraits
Clare7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Gabriel the photo was awesome. He made sure our poses were on point and even had fun with our quirky ideas. It was so much fun. I’m glad we did this.

Family and group
Jayden7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

It was a awesome experience pictures are beautiful and awesome quality

Family and group
Michal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Absolutely love all the staff this has been an absolutely wonderful experience for my family. Gabriel & Sherry are phenomenal people.

Family and groupCorporate photography
Shiloh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Gabriel and Sherry were amazing!! They made the process so smooth and took great care of me and my baby. Super excited to get my pieces!!

Reasonable priceFamily and groupHeadshots and portraits
Destiny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Got our portraits done and I couldn’t be happier. Carter was amazing and got all the pictures so perfect. I’m so glad we got this done and would highly recommend it to anyone else trying to savour that moment forever!

Family and group
Brooke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

GIVEAWAY WINNERS please read before booking. Unfortunately, the “giveaway” is structured more like a sales funnel than the complimentary experience you may be expecting. See Y/elp for more stories. The process is a $100 deposit for a 15-minute photo shoot, followed by selecting your favorite images and then being…

OverpricedFamily and group
Emory10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great time during my shoot with my dog Maurice! Sherry was so helpful and friendly as we went through all the shots. She made a very welcoming and warm experience. Carter the photographer did an amazing job capturing my dogs personality. 10/10 would highly recommend!

Great priceFamily and groupHeadshots and portraits
S1X4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super accommodating

Not sureFamily and group
Erik8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a beautiful and amazing experience to be able to experience. From the prepping for the photo shoot and to the actual photo shoot it was so amazing and easy. Sherry and Carter attended us and I can’t thank them enough for helping us choose our forever portraits. They’re very talented in everything that they do…

Great priceFamily and group
Donia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a wonderful experience Platinum Portrait Artists! Carter and Sherry were lovely & super patient with us, we ran a little late to our session due to my cat having a little accident on the way yet they still managed to squeeze us in. Carter did a brilliant job at capturing the photos and used different methods…

OverpricedFamily and groupHeadshots and portraits
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Pretty sure we got scammed by this place. The pictures of my dog are cute but the canvas we purchased seems cheap and like something I could’ve made myself with a quick trip to walmart. Overall review is it’s extremely expensive with mid products.

OverpricedFamily and group
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My wife and I had our first son and obviously, our first family pictured are very important. We cannot say enough how pleased we are that Platinum Portrait artists managed to capture the personality of our baby boy as well as the love we feel at being blessed to become parents!

Great priceFamily and group

Show more family and group reviews (236 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 53%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Family and group276—
Headshots and portraits75—
Corporate photography12—

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