Analyzing 9,975,04210M ReviewsFor 28,14428.1K Experts

Experts Reviews · Company report
Platinum Portrait Artists logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%89+12.6Replies to reviews 7%91+6.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Platinum Portrait Artists

Hackberry, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #220Position by Experts Score among all companies we track in this category. of 233 pet photography · 4.8★ from 1,228 Google reviews

📞 Call (469) 850-1326Request a call backWebsite ↗

Report card

Percentile vs other pet photography (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Platinum Portrait Artists is better than 86% of pet photography.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Platinum Portrait Artists is better than 79% of pet photography.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Platinum Portrait Artists is better than 100% of pet photography.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Platinum Portrait Artists is better than 89% of pet photography.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Platinum Portrait Artists is better than 100% of pet photography.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Platinum Portrait Artists is better than 91% of pet photography.A
91

Reviews for your job

Customers hired Platinum Portrait Artists for 3 kinds of job.

Platinum Portrait Artists for headshots and portraits

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Headshots and portraits”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 75 Google reviews tagged “Headshots and portraits” · showing 20

Katelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Such a wonderful experience! They were so easy to work with, accommodating, and incredibly patient. I’d definitely recommend them to everyone!

Headshots and portraits
Sally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

First family portrait was amazing! Gabriel and the whole staff were so sweet, professional and welcoming. Can’t recommend them enough for family portraits with your fur baby.

Reasonable priceFamily and groupHeadshots and portraits
Tanner7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

We had an amazing experience doing the photo shoot for our pup!! The pictures are phenomenal.

Reasonable priceHeadshots and portraits
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gabriel was amazing and attentive and patient with my baby. He knew how to grab my dog’s attention and had him looking amazing. Would come again!! Thank you!!❤️❤️

Family and groupHeadshots and portraits
L.D.13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Muuuchhhh more professional of an experience than I initially expected, and my expectations were pretty high 😂 Was just a fun, good time, incredible patience with us and our pets, it was clean and just a very nice studio. My goodness, I’m in love with the staff!

Great priceFamily and groupHeadshots and portraits
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I absolutely loved my experience at Platinum Portrait Artists! I have three cats and the photographer, Gabriel, was fantastic! He managed to corral my curious boys for not only an adorable group photo, but individual shots as well. He takes time with each client to get the best images and is incredibly kind and…

Family and groupHeadshots and portraits
KLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Incredible experience and gorgeous photos! Gabriel is an awesome photographer!

Reasonable priceHeadshots and portraits
Jaycee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I got a photoshoot with Gabriel and he was so perfect with King Arthur! Thank you so so much!

Family and groupHeadshots and portraits
Isaac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Thank you Gabe and Sherry for such an amazing and memorable experience!! Coco and I love the pictures and will cherish them for a very long time!

Reasonable priceHeadshots and portraits
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had such a great experience!!

Headshots and portraits
Shiloh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Gabriel and Sherry were amazing!! They made the process so smooth and took great care of me and my baby. Super excited to get my pieces!!

Reasonable priceFamily and groupHeadshots and portraits
Emory10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great time during my shoot with my dog Maurice! Sherry was so helpful and friendly as we went through all the shots. She made a very welcoming and warm experience. Carter the photographer did an amazing job capturing my dogs personality. 10/10 would highly recommend!

Great priceFamily and groupHeadshots and portraits
yuliana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sherry and Carter were so awesome to work with! This was our first time getting professional portraits done and they made the experience so special. We definitely recommend to anyone who is interested in getting family portraits done!

Great priceHeadshots and portraits
Donia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a wonderful experience Platinum Portrait Artists! Carter and Sherry were lovely & super patient with us, we ran a little late to our session due to my cat having a little accident on the way yet they still managed to squeeze us in. Carter did a brilliant job at capturing the photos and used different methods…

OverpricedFamily and groupHeadshots and portraits
KelseyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sherry and Carter were amazing!!!! 🤩 They made sure I was comfortable and my pictures all came out amazing!!! We discussed all of the edits I had to have right on the spot and they made it happen! And my poodle pup honestly fell in love with them both immediately! If you want pet friendly portraits you’ve found your people!

Reasonable priceHeadshots and portraits
Mercedes5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gabriel was amazing and the Puerto Rican woman in the back was amazing.

Reasonable priceFamily and groupHeadshots and portraits
ChloeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Incredible experience with Gabriel and Sherry. Highly recommend if you want high quality pet portraits

Reasonable priceHeadshots and portraits
ChristopherLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fun experience with the photographer Gabriel! He made it fun and great with my family and my GSD Flash.

Family and groupHeadshots and portraits
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

LOVED LOVED LOVED both Sherry and Gabe! They did the best job and were such a pleasure to work with!!!

Great priceHeadshots and portraits
SkyeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing work, so nice and the pictures truly came out fantastic!

Great priceFamily and groupCorporate photographyHeadshots and portraits

Show more headshots and portraits reviews (55 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 53%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Family and group276—
Headshots and portraits75—
Corporate photography12—

Compare with

Penny Whistle Photography logoPenny Whistle PhotographyExperts Score 100Hackberry · 4.99★Innovative Images Photography logoInnovative Images PhotographyExperts Score 98Hackberry · 4.98★Photography by Misty logoPhotography by MistyExperts Score 96Hackberry · 4.93★