How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREPlaza Tax Advisors
Newark, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 123 tax preparation services · 5.0★ from 526 Google reviews
Report card
Percentile vs other tax preparation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Plaza Tax Advisors for 7 kinds of job.
Plaza Tax Advisors for income tax return filing
Clear ✕All 45 Google reviews tagged “Income tax return filing” · showing 40
The folks at Plaza Tax Advisors are Honest, Very Kind, Very Knowledgable & have their clients Best Interest First & Foremost. They are Real People that have been where you're at, so they understand our situations. It is a Family, Peter Friendly Atmosphere.
I am very pleased with Kristen on my taxes this year. She did a fabulous job. I recommend Her any time she’s very professional, very knowledgeable and very honest when she does your taxes
I am really good at my profession - that does not include doing taxes!! Several years back, I made mistakes and decided I needed help. A friend recommended Plaza Tax Advisors and, working with Shannon, I have never had another moment of worry. Friendly professionals who get the job DONE WELL and in a timely manner.
Always do a great job!
Patrick was knowledgeable, professional and got the job done!
Excellent service with our taxes thanks again!
Have been coming to plaza tax for several years always do a good job and Jerry is really good to work with.
They are very nice and explain in detail and cheaper than other places I couldn’t believe it I will be going back for sure they are very honest and don’t leave nothing out they ask questions I loved our preparer she was very up front and honest
We had our taxes prepared by John Kalis who was excellent! He was extremely knowledgeable, professional, kind, and proficient in the process. It is so assuring to have a person seemingly process the taxes so quickly and smoothly with such vast knowledge about the tax laws and how they apply to you. We will be back to see John next year!
John gives great service. Awesome job. John has been doing our taxes for quite a few years.
We've had Patrick prepare our taxes for several years. Always professional, polite and personable.
We have had the pleasure of working with Alicia Sanner on our taxes this year. The friendliness and welcoming nature of Plaza Tax Advisors has made us know that we will continue to be long time clients.
A top-notch and efficient organization that, to a person, is pleasant, knowledgeable and professional. We will be returning next year, for sure!
Every year consistent professionalism! I will use Plaza for my taxes always!
This was our third year using Plaza Tax. Everyone on the staff that I have met is very friendly and the process is smooth. Shannon is very efficient and ready to answer questions. After my experience using them, I will never go back to doing my own taxes.
Shannon does amazing work for me and my family!
I've had my taxes filed her for the last 4 years and they have answered any questions I have, have always been kind and professional, and have been reasonably priced. I highly recommend coming here for you taxes and anything else you need done.
Alicia is a wonderful friendly tax expert whom I will keep coming back to at Plaza Taxes.
My first time using Plaza Tax, it was so quick and easy. John Kalis was very helpful with my questions.
Shannon was amazing all around a great place for all your tax needs and very affordable update still the best experience filing taxes ever super fast knowledgeable and answering any questions
John Kalis was amazing! Very thorough and attentive to any questions we had. Best return we have received in years! The customer service, atmosphere, professionalism and price blows H&R Block out of the water! HIGHLY recommend Plaza Tax Advisors!
I just love Jerry Rank. He’s nice and joking he makes you feel like friends.
I always feel John is up to date on all tax laws. He is always willing to share advice and spends more than enough time working with me. Pete was there for me even in the off season. He gave my elderly mom advice after the passing of my dad. The staff is friendly and very accommodating. Thank you!
Alicia is the best! She is very professional and get to you quick from scheduling you in to getting your taxes together. She just made a new forever client!
I was extremely satisfied with my tax preparation. She got me the biggest return and she was so kind and friendly. I will be returning to Plaza Tax next year and after.
This was my first time there. Very nice and clean office. Greeted soon as I went in. I decided to try here after years of going to H & R Block....their prices were outrageous. My tax consultant was very nice and professional, answered all of my questions. I got a nice return, some I hadn't gotten before.…
Alicia was very thorough, helpful and explained all that was happening. I would recommend any one to use Plaza Tax.
I’ve been using Plaza Tax for many years. They are always fast and accurate with my tax returns.
I've been coming to Plaza Tax for years Zack was always good to us knew him from school and but the last two years we have had Alica do our taxes and she has been so nice and very helpful and we think she is great and we will be back to see her next year.
I can’t say enough great things about this tax company and especially about Shannon. From start to finish, the experience was smooth, professional, and completely stress-free. Shannon went above and beyond—she was incredibly knowledgeable, patient, and took the time to explain everything clearly. It was obvious she…
Patrick is friendly and helpful the business is so clean and love getting to see the dog the rest of staff is very friendly as well would not go anywhere else to do my taxes I recommend people I know to come here as well
Shannon is great!
Another great tax year with Plaza Tax Advisors! They make it simple and fast! Being able to upload all your documents ahead of time securely makes the visit fast. Pete Weate is a very professional tax advisor. I missed his dog George this year! Thanks again! James C
Been using them for years. Jeff has been outstanding but understand he is cutting back his clientele this season. Alicia will be preparing my taxes this year and I have the utmost confidence and her abilities.
Been coming here for years. Love the people and of you love dogs they always have there dogs here to pet while getting your tax return.
One of the best places to get taxes done The people there were very professional and friendly Also answered 1 million of my questions
Patrick Sanner has provided us excellent service for the past 8 years. The tax preparation is fast and thorough. The portal service makes filing taxes easier with the ability to communicate via text and message portal.. without ever going into the office.
Shannon really worked to come up with what worked best for me with my taxes dealing with two hurricanes. I really appreciate her comparing ways to figure my taxes to best help me.
Awesome people to work with. Got me more than I ever expected. Highly recommended
Very good service very pleasant. She knows her stuff. I am very pleased of her service. I will be back again. Thank you🙏🏽
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return filing | 45 | — |
| Income tax return preparation | 30 | — |
| Tax problem consulting | 5 | — |
| Financial plan | 5 | — |
| Cryptocurrency tax planning | 4 | — |
| Tax planning | 4 | — |
| Business tax preparation | 3 | — |