Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Plaza Tax Advisors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Plaza Tax Advisors

Newark, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 123 tax preparation services · 5.0★ from 526 Google reviews

📞 Call (614) 454-6545Request a call backWebsite ↗

Report card

Percentile vs other tax preparation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plaza Tax Advisors is better than 96% of tax preparation services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plaza Tax Advisors is better than 93% of tax preparation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plaza Tax Advisors is better than 95% of tax preparation services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plaza Tax Advisors is better than 100% of tax preparation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plaza Tax Advisors is better than 100% of tax preparation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plaza Tax Advisors is better than 35% of tax preparation services.D
35

Reviews for your job

Customers hired Plaza Tax Advisors for 7 kinds of job.

Plaza Tax Advisors for tax problem consulting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Tax problem consulting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Tax problem consulting”

Dianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The folks at Plaza Tax Advisors are Honest, Very Kind, Very Knowledgable & have their clients Best Interest First & Foremost. They are Real People that have been where you're at, so they understand our situations. It is a Family, Peter Friendly Atmosphere.

Great priceCryptocurrency tax planningTax problem consultingNew business tax consulting
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am very pleased with Kristen on my taxes this year. She did a fabulous job. I recommend Her any time she’s very professional, very knowledgeable and very honest when she does your taxes

Tax problem consultingIncome tax return filingIncome tax return preparation
SarahLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cannot speak more highly about this business. They're seriously some of the best customer service I have ever had. They're so nice and considerate. Jacob is who I worked with and he explained everything and was so nice and talked me through everything. There is also a women at the front desk who is the sweetest…

Great priceTax problem consulting
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I always feel John is up to date on all tax laws. He is always willing to share advice and spends more than enough time working with me. Pete was there for me even in the off season. He gave my elderly mom advice after the passing of my dad. The staff is friendly and very accommodating. Thank you!

Reasonable priceTax problem consultingIncome tax return filingIncome tax return preparation
LazarusLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I can’t say enough great things about this tax company and especially about Shannon. From start to finish, the experience was smooth, professional, and completely stress-free. Shannon went above and beyond—she was incredibly knowledgeable, patient, and took the time to explain everything clearly. It was obvious she…

Reasonable priceTax problem consultingIncome tax return filingTax planning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Income tax return filing45—
Income tax return preparation30—
Tax problem consulting5—
Financial plan5—
Cryptocurrency tax planning4—
Tax planning4—
Business tax preparation3—

Compare with

CheckSmart logoCheckSmartExperts Score 91Newark · 4.88★DWA Tax Consultants logoDWA Tax ConsultantsExperts Score 89Newark · 4.93★V L James Accounting logoV L James AccountingExperts Score 73Newark · 4.89★