Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently praise the company for same-day availability, punctuality, and clear communication during plumbing, heating, and cooling repairs. Recurring themes highlight friendly, knowledgeable technicians who explain work in simple terms. However, several low-star reviews criticize high pricing, aggressive upselling of additional services, and billing practices that customers felt were excessive for the work performed.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Bar = this company · dark tick = category median.
838 Google reviews we collected
Phrases our text analysis found in 688 written reviews
Price verdicts customers left with their Google review
Middle half of what 61 customers paid ($292–$1.6k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 688 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…problem were having for heater and I want thank him for good job,and nice communication with receptionist.…”
“Came out same day and helped us with our clogged toilet!”
“Despite a weather-related delay, they were thorough, honest, and took the time to diagnose a leak and explain all options rather than pushing a replac…”
“Dave did a great job installing a flood stop on our water heater.”
“Horrible fast talkers,”
“I highly recommend Rob and his company, and will definitely call on them and his team again if the need ever arises.”
“Stay away from this company.”
“…lem were having for heater and I want thank him for good job,and nice communication with receptionist.…”
“Courteous, professional, and very reasonable price for the same day service.”
“First the good- they are extremely customer conscious and do a good job but they overcharge.”
“He was professional, knowledgeable, reliable, and made sure everything was done right.”
“SCAM!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Plumb it Heat it Cool it for 8 kinds of job. Pick one to see what they paid and said.
Thank you! Shawn was amazing. Rita was super helpful. And I appreciate getting out to my cold house as quickly as possible in the same day.
I couldn’t believe that they had a plumber available so quickly! Dave came over and assessed our issues in both bathrooms and got my tub fixed in no time. Now I can take baths again. Thanks Dave!
We had an emergency...our kitchen sink was clogged, which then backed up the drain and the dishwasher, making both unusable. The pipes came with the house, which was built in the late 1950s. They were amazing!! They were on time, knowledgeable, and very friendly. They explained everything they needed to do, why they…
Great knowledge and expertise. The problem was immediately identified with the water pressure being too high and a replacement valve installed.
I called to replace my sump pump and while other companies told me they’ll call me back later it come out next week, Plumb it Heat it Cool it came out same day and finished same day. Now my basement is good to go. I also had my main water line repaired same day. Thanks to James for the great customer service and fast turn around time!
They were so fast ! We called them the night before and they came out the next morning ! Excellent service and would highly recommend. They hooked up our propane line to our new pool heater. I called 5 other companies and they were the first ones to be able to help me. The company sent a text message when they were on their way.5 stars!
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
4.9 ★★★★★ 838 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I would usually never do this but I got an estimate today from this company to bleed my system out because there was too much air in my pipes , they tried to charge me 800 dollars , I called one person after that , they arrived an hour later and charged me $ 300. Food for thought people
Came out same day and helped us with our clogged toilet! Helped us greatly!
Thank you, Emily, for your wonderful review! We're glad we could assist you with your clogged toilet on the same day. Your satisfaction means a lot to us at Plumb it Heat it Cool it!
Dave did a great job installing a flood stop on our water heater. He’s quick, kind, and knowledgeable.
Thank you, Jillian, for your kind words about Joey! We're thrilled to hear you found him personable and efficient. Your feedback means a lot to us at Plumb it Heat it Cool it in Plumb it Heat it Cool it.
Fixed pressure issue, did a great job
Thank you, Andrew, for your kind words! We're glad to hear that we could resolve your pressure issue and that you are happy with our work at Plumb it Heat it Cool it. Your satisfaction means a lot to us!
Did a great job. Explained in simple language. Did everything quickly and came out same day
Thank you, Brandon, for your wonderful review! We're glad to hear that you found our service quick and clear. We appreciate your support for Plumb it Heat it Cool it in your area!
James was great. Thank you so much!
Thank you for your kind words, Theresa! We're glad to hear that James provided excellent service at Plumb it Heat it Cool it. We appreciate your support!
Very professional and knowledgeable
Thank you, Zijie, for your kind words! We at Plumb it Heat it Cool it appreciate your recognition of our professionalism and expertise. Your support means a lot to us!
Dave was great!
Thank you, Kurt, for your wonderful review! We're glad to hear that Dave made a positive impression. We appreciate your support at Plumb it Heat it Cool it!
Excellent service explains very well
Thank you, Cara, for your kind words! We truly appreciate your feedback about the service you received at Plumb it Heat it Cool it. It's great to hear that our team was able to explain everything clearly.
Thank you! Shawn was amazing. Rita was super helpful. And I appreciate getting out to my cold house as quickly as possible in the same day.
Thank you, Trish D, for your wonderful review! We appreciate your kind words about Plumb it Heat it Cool it and are glad to hear you had a great experience. Your support means a lot to us in the Plumb it Heat it Cool it community!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
