Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Plumb Works Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%77+27Reliability 15%74+11.1Craft & service 20%58+11.6Value 10%37+3.7Momentum 8%85+6.8Track record 7%92+6.4Accountability 5%5+0.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Plumb Works Inc.

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,945 Google reviews

📞 Call (404) 410-0490Request a call backWebsite ↗

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Plumb Works Inc. is better than 77% of plumbers.B
77
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Plumb Works Inc. is better than 74% of plumbers.B
74
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Plumb Works Inc. is better than 58% of plumbers.C
58
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Plumb Works Inc. is better than 37% of plumbers.D
37
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Plumb Works Inc. is better than 85% of plumbers.A
85
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Plumb Works Inc. is better than 92% of plumbers.A
92
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Plumb Works Inc. is better than 5% of plumbers.F
5

Reviews for your job

Customers hired Plumb Works Inc. for 8 kinds of job.

Plumb Works Inc. for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.$300–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 62

All 13 Google reviews tagged “Garbage disposal repair”

Robin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Knowledgeable, friendly, and professional

Paid $1,600–1,800Drain cleaningGarbage disposal repair
Worawan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quick response, quick appointment, on time job done so fast great job like them and always get service from them

Paid $300–400Reasonable priceService not listed+ Punctuality+ Value
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fast, efficient service. Very knowledgeable technician

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service was quick and easy to schedule and complete! Tech, Andrew, was super helpful and efficient!

Garbage disposal repair
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Responsive office, quality work, and quality worker. A very good answer to my problem reliably and reasonably provided.

Garbage disposal repair+ Professionalism
Jordan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Hired to try and unclog my kitchen disposal. Quick job. Was supposed to show up at 8am, but tech showed up late. Then he told me he wanted $221 for that 10 minute job; I refused; he billed me $69 just for showing up when I asked him to leave. Total rip off IMO.

Garbage disposal repair− Value
Jamie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew Wexler was amazing and did incredible work in a very timely manner! Lisa was informative and thorough as well as, very polite. I will definitely use their services in the future and recommend them to everyone I know!

Garbage disposal repairShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
glevine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great customer service and repair technician!

Garbage disposal repair+ Punctuality+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Kevin found the cause of the problem and fixed it. Well done.

Garbage disposal repair
Dave4 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionGarbage disposal repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Punctuality+ Professionalism+ Value
Merrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Professionalism

Price

$556+19% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair158$227–$606
Plumbing leak detection146$124–$633
Plumbing pipe repair134$353–$1.2k
Faucet repair98$205–$607
Drain cleaning92$227–$554
Water heater installation61$1.2k–$2.4k
Plumbing leak repair55$278–$986
Water heater repair45$135–$580

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