Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%77+27Reliability 15%74+11.1Craft & service 20%58+11.6Value 10%37+3.7Momentum 8%85+6.8Track record 7%92+6.4Accountability 5%5+0.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCOREPlumb Works Inc.
Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,945 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Plumb Works Inc. is better than 77% of plumbers.B
77
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Plumb Works Inc. is better than 74% of plumbers.B
74
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Plumb Works Inc. is better than 58% of plumbers.C
58
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Plumb Works Inc. is better than 37% of plumbers.D
37
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Plumb Works Inc. is better than 85% of plumbers.A
85
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Plumb Works Inc. is better than 92% of plumbers.A
92
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Plumb Works Inc. is better than 5% of plumbers.F
5
Reviews for your job
Customers hired Plumb Works Inc. for 8 kinds of job.
Plumb Works Inc. for a/c system vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$556+19% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 69%Overpriced 5%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 158 | $227–$606 |
| Plumbing leak detection | 146 | $124–$633 |
| Plumbing pipe repair | 134 | $353–$1.2k |
| Faucet repair | 98 | $205–$607 |
| Drain cleaning | 92 | $227–$554 |
| Water heater installation | 61 | $1.2k–$2.4k |
| Plumbing leak repair | 55 | $278–$986 |
| Water heater repair | 45 | $135–$580 |
