PLUMBERS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%51+7.7Craft & service 20%59+11.8Value 10%40+4Momentum 8%85+6.8Track record 7%92+6.4Accountability 5%6+0.3Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%51+7.7Craft & service 20%59+11.8Value 10%40+4Momentum 8%85+6.8Track record 7%92+6.4Accountability 5%6+0.3Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREPlumb Works Inc.
Better than 59% of plumbers · #37 of 90
4.9★1,945 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
40%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Plumb Works Inc. for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.$300–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 50
All 13 Google reviews tagged “Garbage disposal repair”
Robin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Knowledgeable, friendly, and professional
Paid $1,600–1,800Drain cleaningGarbage disposal repair
Worawan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Quick response, quick appointment, on time job done so fast great job like them and always get service from them
Paid $300–400Reasonable priceService not listed+ Punctuality+ Value
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Fast, efficient service. Very knowledgeable technician
Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Service was quick and easy to schedule and complete! Tech, Andrew, was super helpful and efficient!
Garbage disposal repair
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Responsive office, quality work, and quality worker. A very good answer to my problem reliably and reasonably provided.
Garbage disposal repair+ Professionalism
Jordan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★
Hired to try and unclog my kitchen disposal. Quick job. Was supposed to show up at 8am, but tech showed up late. Then he told me he wanted $221 for that 10 minute job; I refused; he billed me $69 just for showing up when I asked him to leave. Total rip off IMO.
Garbage disposal repair− Value
Jamie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Andrew Wexler was amazing and did incredible work in a very timely manner! Lisa was informative and thorough as well as, very polite. I will definitely use their services in the future and recommend them to everyone I know!
Garbage disposal repairShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
glevine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great customer service and repair technician!
Garbage disposal repair+ Punctuality+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Kevin found the cause of the problem and fixed it. Well done.
Garbage disposal repair
Dave4 years ago★★★★★
Rating only, no written review.
Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Plumbing leak detectionGarbage disposal repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Garbage disposal repair+ Punctuality+ Professionalism+ Value
Merrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Garbage disposal repair+ Professionalism
vs category
Blue = Plumb, grey = plumbers average
Rating over time
Price
$556+16% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 17%Reasonable 69%Overpriced 5%Not sure 10%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%51+7.7Craft & service 20%59+11.8Value 10%40+4Momentum 8%85+6.8Track record 7%92+6.4Accountability 5%6+0.3Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
54
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
51
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
59
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
40
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
85
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
92
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
6
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+428 / −5
Professionalism
+516 / −6
Responsiveness
+473 / −3
Punctuality
+447 / −2
Value
+278 / −6
