How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%51+7.7Craft & service 20%59+11.8Value 10%40+4Momentum 8%85+6.8Track record 7%92+6.4Accountability 5%6+0.3Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREPlumb Works Inc.
Better than 59% of plumbers · #37 of 90
Plumb Works Inc. for sump pump repair
Clear ✕All 7 Google reviews tagged “Sump pump repair”
Terrence was great. Found the problem quickly, a broken sump pump explained in detail what the replacement with backup battery would entail. Worked very hard to locate a pump and battery. Looking forward to the installation
Great job
Quick response, quick appointment, on time job done so fast great job like them and always get service from them
Alex from Plumb Works has been out to us about 4 or 5 times. He is consistently the best tradesman we’ve come across. Good communicator, smart, honest and helpful. Highly recommend Alex.
I live in an older house with multiple renovations. I had used Plumbworks in the past for some work on my sewer ejector pump for the detached garage apartment behind my house a number of years ago. Had another issue so they came out and fixed my problem. At that time, although I am not normally a fan of warranty…
Jacob Krysiak was our technician. He was great, showed up on time, knows his stuff, explained everything, and absolutely professional in every way. I cannot say enough positives about this company and their people.
Spencer was excellent. Immediately diagnosed issue and had new pump in truck to fix problem. Super professional and very knowledgeable. Would highly recommend. Gave great tips on how keep pump in great shape moving forward.
vs category
Blue = Plumb, grey = plumbers average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%51+7.7Craft & service 20%59+11.8Value 10%40+4Momentum 8%85+6.8Track record 7%92+6.4Accountability 5%6+0.3Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
