Plumbers · Atlanta, GA

Is Plumb Works Inc. any good?

Our verdict: solid, not standout — #37 of 90 plumbers, better than 59%. Customers single out its track record and momentum; accountability is where it trails.

👍 Strengths

Track record — better than 92% of peers

Momentum — better than 85% of peers

👎 Watch-outs

Accountability — 6th percentile

Price $$$: 16% above typical

Plumb Works Inc. for faucet repair

Clear ✕

100 customers reviewed a faucet repair job here and rated it 4.99★. Most paid $200–400 (category typical: $208–$611). For this job it ranks #2 of 76 plumbers we track.

All 100 Google reviews tagged “Faucet repair” · showing 20

★★★★★ Mary · Edited 4 days ago

PlumbWorks’ Andrew was effective and efficient— excellent job!! Also really nice guy.

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Jason · Edited 2 weeks ago

Great experience with Nicholas. Extremely personable and thorough and explained everything in detail before, during and after work. Would definitely recommend and would hire again. Thank you!

Paid $200–400Reasonable priceFaucet repair
★★★★★ Dan · a month ago

Good fast service and repair.

Paid $200–400Reasonable pricePlumbing leak detectionFaucet repair
★★★★★ Patty · a month ago

We're in the process of working with Terence and are very pleased with his work so far.

Paid $200–400Reasonable priceFaucet repairFaucet installation
★★★★★ Deborah · a month ago

Chase was wonderful and very helpful.

Paid $1,000–1,200Reasonable priceToilet repairPlumbing leak detectionFaucet repair
★★★★★ Parker · 2 months ago

As a REALTOR, I constantly need help with plumbing. PlumbWorks always does a great job for me and my clients. They treat people right and get it done correctly the first time, every time. Highly recommended!

Plumbing leak detectionFaucet repairShower repair
★★★★★ Arthur · 2 months ago

Chase did a full refurb of our bathroom fixtures and did an incredible job. Super personable and professional, highly recommended!

Reasonable priceFaucet repairShower repair
★★★★★ Scott · 2 months ago

Terrence was very knowledgeable and quickly; understood the issues we were left after having a different company make changes to our water pressure. I will definitely ask for Terrance Ashcroft, of Plumbworks, should we have any plumbing related issues in the future.

Great priceFaucet repairShower repair
★★★★★ RoseMarie · 2 months ago

Terrance was very personable and knowledgeable! He was able to quickly identify the problem and fix it for us!

Paid $200–400Reasonable priceFaucet repairOutdoor plumbing system repairPlumbing leak repair
★★★★★ Miriam · 2 months ago

Jerome was great! He remembered that he had been to our home before and had installed a new faucet. That was 8 years ago. He thought he could repair the same faucet today but very quickly realized that there was a lot of calcification in the inside mechanism that could not be removed. So new faucet had to be…

Paid $400–600Reasonable priceFaucet repair
★★★★★ Lance · Edited 3 months ago

Alex, Eric, Jerome, Andrew, and Chase from Plumb Works were very knowledgeable, friendly and professional. They showed up on time, thoroughly investigated issues and transparently quoted work to relocate exterior hose spout and related piping which was previously leaking in the crawl space. Andrew returned to repair…

Reasonable pricePlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Laurie · Edited 3 months ago

Have used Plumbworks for years & am very satisfied!! All the technicians are very knowledgeable & personable!! My most recent technician was Chase & he was outstanding ❗️❗️

Paid $200–400Reasonable priceFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Margaret · 3 months ago

Jerome is always a pleasure to have in our home. He is extremely knowledgeable and makes the job look easy.

Paid $1,600–1,800Faucet repairFaucet installation
★★★★★ Lauren · Edited 4 months ago

Once again, we are thrilled with Plumb Works. We have been customers for 40 years!! We needed a quick service call to replace a broken kitchen faucet. They were here within 8 hours. They are always punctual, professional and knowledgable. Alex was especially trained to get in to the tight space under the farm sink.…

Drain cleaningPlumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Worawan · Edited 5 months ago

Quick response, quick appointment, on time job done so fast great job like them and always get service from them

Paid $300–400Reasonable priceService not listed+ Punctuality+ Value
★★★★★ Jeffrey · 6 months ago

Very thorough and determined with a tougher than expected job

Faucet repair
★★★★★ Dina · 7 months ago

From the initial call to schedule a repair to the actual service, the entire experience was top-notch. We had a plumbing emergency, and Ray got a plumber out to our home in about an hour and a half. Mr. Krum did an excellent job, was very detailed and explained the entire problem and process. The price was fair and…

Reasonable priceFaucet repair
★★★★★ Garry · 8 months ago

Andrew was my technician and arrived quickly and finished my project very quickly also.

Paid $900–1,000Plumbing pipe repairFaucet repair
★★★★★ Paige · Edited 8 months ago

Amazing. Andrew Wexler is a genius plumber. He solved 3 problems we have had for years!! Other plumbers just threw their hands in the air and Andrew found the problem and solution for all 3 major issues in one visit!! He is the Hercule Poirot of plumbing! He is very personable and interested in helping with our…

Paid $700–800Reasonable pricePlumbing pipe repairFaucet repairShower repair
★★★★★ Charles · 8 months ago

Brilliant as normal.

Faucet repair

Show more faucet repair reviews (80 more) →

Price

$$$$
$556+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Plumb Works Inc.

Is Plumb Works Inc. good?

Yes by most measures: 4.9★ from 1,945 Google reviews and an Experts Score of 56/100 (grade C), #37 of 90 plumbers we track. 1.8% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Plumb Works Inc. charge?

Customers reported a typical bill of $556 (middle half $305–$1.1k), 16% above the plumbers median of $480.

What do customers hire Plumb Works Inc. for?

Mostly toilet repair (158), plumbing leak detection (146), plumbing pipe repair (134), faucet repair (98).

Does the owner respond to complaints?

The owner replied to 40% of 1–3★ reviews (category: 82%).

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