Is Plumb Works Inc. any good?
Our verdict: solid, not standout — #37 of 90 plumbers, better than 59%. Customers single out its track record and momentum; accountability is where it trails.
Track record — better than 92% of peers
Momentum — better than 85% of peers
Accountability — 6th percentile
Price $$$: 16% above typical
Plumb Works Inc. for faucet repair
Clear ✕100 customers reviewed a faucet repair job here and rated it 4.99★. Most paid $200–400 (category typical: $208–$611). For this job it ranks #2 of 76 plumbers we track.
All 100 Google reviews tagged “Faucet repair” · showing 80
PlumbWorks’ Andrew was effective and efficient— excellent job!! Also really nice guy.
Great experience with Nicholas. Extremely personable and thorough and explained everything in detail before, during and after work. Would definitely recommend and would hire again. Thank you!
Good fast service and repair.
We're in the process of working with Terence and are very pleased with his work so far.
Chase was wonderful and very helpful.
As a REALTOR, I constantly need help with plumbing. PlumbWorks always does a great job for me and my clients. They treat people right and get it done correctly the first time, every time. Highly recommended!
Chase did a full refurb of our bathroom fixtures and did an incredible job. Super personable and professional, highly recommended!
Terrence was very knowledgeable and quickly; understood the issues we were left after having a different company make changes to our water pressure. I will definitely ask for Terrance Ashcroft, of Plumbworks, should we have any plumbing related issues in the future.
Terrance was very personable and knowledgeable! He was able to quickly identify the problem and fix it for us!
Jerome was great! He remembered that he had been to our home before and had installed a new faucet. That was 8 years ago. He thought he could repair the same faucet today but very quickly realized that there was a lot of calcification in the inside mechanism that could not be removed. So new faucet had to be…
Alex, Eric, Jerome, Andrew, and Chase from Plumb Works were very knowledgeable, friendly and professional. They showed up on time, thoroughly investigated issues and transparently quoted work to relocate exterior hose spout and related piping which was previously leaking in the crawl space. Andrew returned to repair…
Have used Plumbworks for years & am very satisfied!! All the technicians are very knowledgeable & personable!! My most recent technician was Chase & he was outstanding ❗️❗️
Jerome is always a pleasure to have in our home. He is extremely knowledgeable and makes the job look easy.
Once again, we are thrilled with Plumb Works. We have been customers for 40 years!! We needed a quick service call to replace a broken kitchen faucet. They were here within 8 hours. They are always punctual, professional and knowledgable. Alex was especially trained to get in to the tight space under the farm sink.…
Quick response, quick appointment, on time job done so fast great job like them and always get service from them
Very thorough and determined with a tougher than expected job
From the initial call to schedule a repair to the actual service, the entire experience was top-notch. We had a plumbing emergency, and Ray got a plumber out to our home in about an hour and a half. Mr. Krum did an excellent job, was very detailed and explained the entire problem and process. The price was fair and…
Andrew was my technician and arrived quickly and finished my project very quickly also.
Amazing. Andrew Wexler is a genius plumber. He solved 3 problems we have had for years!! Other plumbers just threw their hands in the air and Andrew found the problem and solution for all 3 major issues in one visit!! He is the Hercule Poirot of plumbing! He is very personable and interested in helping with our plumbing puzzles!
Brilliant as normal.
Plumb Works did a great job for me, as usual. Alex is very knowledgeable, competent, and thorough. I greatly appreciate his expertise.
I had a great experience working with Jerome and would highly recommend him, especially to first-time homeowners. From the start, he was incredibly hardworking, courteous, and consistently positive. He took the time to clearly explain what he recommended, what work he would be taking on, and why, which made the…
Plumbworks came out to address our issues quickly and completed the work then and there. Andrew was fast, efficient, and clear with all communication.
Krum did a great and wonderful job. He was very meticulous in the steps he needed to do to get the job done.
Jerome is professional, patient, and efficient. highly recommend.
Alex is outstanding in every way !!
jerome was very knowledgeable and fixed my kitchen faucet and increased the water pressure for my shower and kitchen sink. I also had him look to see if we can install a whole house filteration system and he came up with the perfect install plan 😁
On time, efficient, and friendly. Highly recommended
Plumbworks has always saved us when we've had plumbing issues and Terrence was a huge help today! He was prompt, efficient, and friendly and fixed several problems we've been living with for years, explaining the process for us as he went. Five stars!!
Great, fast, helpful and honest service from Plumb Works and Krum. Have worked with them twice now and have always had a great experience.
Terrence Ashcraft responded to a call today. He noted we had a bathroom faucet that was 17 years old and will soon need to be replaced. He has provided plumbing service for us in the past and knows what he's doing. Several of our plumbing issues are due to original fixtures/fittings from 1938 construction. He…
Andrew fixed my leaky kitchen faucet. I asked him to replace my water filter. He took a look at it and told me that it wasn't quite ready to be changed out. I appreciated his honesty. I highly recommend Plumb Works.
Our condominium building is almost 100 years old. Plumbing is shared and poor quality work could cause damage to other units. We have relied on Plumb Works for professionalism and excellence for many years.
I was pleased with the 50 point inspection. Hooked up my gas stove and so happy with the work. He really knows what he’s doing. Attends to fine details so my plumbing is running at optimal efficiency.
He came, he saw, he solved. Great work!
Have used Plumb Works for about 30 years. Professional, reliable and Krum is currently our expert - on time, intelligent and courteous! A pleasure to have him working in our house. Quick, efficient, reliable and very knowledgeable.
Plumbworks' Eric Ponder was ontime, professional and responsive to my questions and concerns. He was very clear on his assessment and very supportive. He tightened a few connections but didn't need to repair anything.
Eric was great! Professional and talented
Jerome of Plumbworks came to our house today to fix two toilets, evaluate why our steam shower wasn’t working, and see why we had low flow to several different faucets. He fixed what he could today and gave me a promise to return in 1-2 days with a quote for a new steamer. Just a knowledgeable guy who instills a…
Terrence did a great job! This is the second time he’s been here and takes care of us and has fun with our dog!
Terrence is a super nice guy and did a very thorough inspection, explaining things along the way in terms I could understand! He didn’t even mind me following him around 😊! Will definitely request him in the future!! Thanks Terrence!!
Jerome was fantastic. He was kind, professional, respectful, and informative. He's our go-to plumber moving forward!
Excellent service from start to finish. Technician was extremely knowledgeable, helpful, and all around terrific. Five stars is not enough. Will never use another plumbing service again
Quick and good!
Alex is the best....he keeps us running smooth ! In fact he was incredible.
Andrew went over all my plumbing issues with me and explained which ones were priorities. He was very helpful in walking me through the price and what that included and the timeframe. A very good experience!
Eric was prompt and courteous. He diagnosed the problem with my faucet and fixed it quickly. He was neat and clean and he did a great job. I thought the price was fair. I will definitely use Plumbworks again.
Andrew was prompt, efficient and pleasant. He arrived on time, quickly diagnosed the problems, offered solutions with pricing, completed the repairs and charged less than the initial estimate.
This was first time using PlumbWorks and Josh was AMAZING! He listened to my problem, let me explain what was going on, and gave me the best solution along with next steps. In addition to that, he is extremely friendly and walked me through everything he was doing. If I need to call you all again, I’m definitely going to request Josh
Jacob Krysiak with Plumb Works provided superb plumbing services today. Courteous, knowledgeable, and honest.
Jerome was knowledgeable, thorough, kind, helpful, and great with my dogs. :) I strongly recommend!
I live in an older house with multiple renovations. I had used Plumbworks in the past for some work on my sewer ejector pump for the detached garage apartment behind my house a number of years ago. Had another issue so they came out and fixed my problem. At that time, although I am not normally a fan of warranty…
Jacob Krysiak was our technician. He was great, showed up on time, knows his stuff, explained everything, and absolutely professional in every way. I cannot say enough positives about this company and their people.
Jerome was excellent and professional and an instant best buddy to our dog Stella and grand dog Penny. Issue was addressed to my satisfaction instantly. Will always use Plumb Works.
I had a great experience with them and highly recommend Quenzairra who was very diligent and took the time to go above and beyond. Thank you Q!
Excellent plumbing and a great job on the drywall patch.
The supply line to one of our toilets ruptured, sending water into the basement. I called Plumb Works at 8:58 AM, 3-7-2016, and spoke with Shannon. She was very nice and helpful. Andrew, of Plumb Works, arrived at 9:38 AM. Andrew was courteous and professional. The house and plumbing are old. Not just anyone…
Fast, efficient, friendly, knowledgeable plumber who replaced flapper on toilet, installed whole house water filter and fixed leaking faucet. Will use them again.
I highly recommend Plumbworks. This is the second time we use Plumbworks and I’m very satisfied with their work. The first time was to replace my old water heater. Today was to repair my leaking faucet. They came on time and were very nice guys both times. They gave us fair pricing and worked in professional manner. Thank you Jacob , thank you Eric.
Spencer did a very good job, was very communicative and an all-around nice person. I will use their service again.
Very thorough and friendly service
Replacement of hose bib with a frost free unit.
I've used Plumb Works several times now. They also do a great job. Eric arrived and completed the work quickly.
Great job. Came at time expected. Andrew and his assistant were thoroughly courteous & professional. They confirmed the issues to be addressed, proceeded to complete the installation, and cleaned the area.
6 months ago we had a problem with a calcium buildup in our shower which has to be drained and fixed. Now 6 months later it was clogged again and my wife liked the technician we had before, Andrew Wexler, so we made another appointment and they were able to send out the same technician. A couple days later he…
Super fast response, excellent service. All around very positive experience
Great Plumbers- Reliable, provides estimate before work. Efficient and knowledgeable. We recommend Plumbworks.
Plumbworks was there when I needed them to clean up a busted water heater and install a new one. Quick, professional service. I really appreciate them.
Amazing people! Amazing service! Thanks to Kass who took care of both bathrooms in a timely manner
Kim was a pro asked the right questions fixed the problems I had, he found a small ongoing leak that would have cost thousands to fix non of the other guys that came out in the past months directed it . He went above and beyond to help me understand the solutions he came up with, saved me money and was very fair. I…
They did an excellent job
Plumb works was very prompt, efficient, and thorough. Extremely professional and followed protocols for masking etc. They walked me through the repairs and left my bathroom spotless. I would highly recommend them.
Spencer arrived on time to the minute. He was amazing. Explained everything to us in detail with costs. We had used another plumber six weeks ago. His explanation was unclear and the estimate 5x Spencer’s!!! I would highly recommend Plumbworks. Ann Clark
Spencer Sargeant was outstanding in his service and technical plumbing knowledge and ability! He quickly and brilliantly analyses the problem and comes up for the best solution for the customer. He is trustworthy, on time, and can be counted on to perform the very best job possible for the customer! Thank you…
I have used them for years and always had a good experience!
I didn’t do any price shopping, so I don’t know how to rate the value, but I had a great experience. The technician showed up on time, was professional, and fixed my leaky bathtub facet. I would use them again without hesitation.
Very good work! I had a leaky tub faucet and spout. Plumbworks took care of everything nicely. No more pesky leaky faucet.
Kim was very professional, knowledgeable and courteous. I’ve used Plumb Works many times before and will again.
Leslie was awesome. On time, professional. Explained what was wrong and guided me on how it could be repaired. Got everything ordered for me and explained my options for when the part came in. Got my faucet working manually as the electronics were on the way. I am so happy with my experience - I will definitely use…
Great work at great price!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Plumb Works Inc.
Is Plumb Works Inc. good?
Yes by most measures: 4.9★ from 1,945 Google reviews and an Experts Score of 56/100 (grade C), #37 of 90 plumbers we track. 1.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Plumb Works Inc. charge?
Customers reported a typical bill of $556 (middle half $305–$1.1k), 16% above the plumbers median of $480.
What do customers hire Plumb Works Inc. for?
Mostly toilet repair (158), plumbing leak detection (146), plumbing pipe repair (134), faucet repair (98).
Does the owner respond to complaints?
The owner replied to 40% of 1–3★ reviews (category: 82%).
