Plumbers · Atlanta, GA

Is Plumb Works Inc. any good?

Our verdict: solid, not standout — #37 of 90 plumbers, better than 59%. Customers single out its track record and momentum; accountability is where it trails.

👍 Strengths

Track record — better than 92% of peers

Momentum — better than 85% of peers

👎 Watch-outs

Accountability — 6th percentile

Price $$$: 16% above typical

Plumb Works Inc. for plumbing leak repair

Clear ✕

56 customers reviewed a plumbing leak repair job here and rated it 5.00★. Most paid $1,000+ (category typical: $295–$1.1k). For this job it ranks #7 of 70 plumbers we track.

All 56 Google reviews tagged “Plumbing leak repair” · showing 20

★★★★★ Abby · Edited a month ago

Jerome came, found the problem, offered 2 solutions, his suggestion and the other option and made sure it was fixed perfectly before he left.. He had to leave to get a part and come back, and did excellent work. Highly recommend Jerome!

Reasonable priceDrain cleaningPlumbing pipe repairPlumbing leak repair
★★★★★ Eileen · Edited a month ago

Eric was professional and great to work with. I knew I could trust him and he did an excellent job on not only identifying the leaks but giving me options to correct them. He fixed it quickly and I even got some tags to remember what lines goes to where. Thank you Eric!

Paid $600–800Reasonable pricePlumbing leak repairService not listed
★★★★★ Scott · Edited a month ago

JB and Aaron took great care of us today. Knowledgeable and friendly. Had an upstairs tub leak. Worried we might have to start pulling up tile and the repair might cost thousands. They diagnosed the problem in minutes, made the repair and even re-caulked our tub; all for around $200. Thank you PlumbWorks!

Paid $200–400Great pricePlumbing leak detectionPlumbing leak repair
★★★★★ Keith · 2 months ago

Alex was knowledgeable, thorough and great to work with.

Paid $400–600Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ RoseMarie · 2 months ago

Terrance was very personable and knowledgeable! He was able to quickly identify the problem and fix it for us!

Paid $200–400Reasonable priceFaucet repairOutdoor plumbing system repairPlumbing leak repair
★★★★★ Lauren · Edited 4 months ago

Once again, we are thrilled with Plumb Works. We have been customers for 40 years!! We needed a quick service call to replace a broken kitchen faucet. They were here within 8 hours. They are always punctual, professional and knowledgable. Alex was especially trained to get in to the tight space under the farm sink.…

Drain cleaningPlumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 4 months ago

Terrence did a great repairing my leaky faucet and valves. Before calling Plumb Works, I considered doing the job myself but once I saw what he had to do, I realized that I would have made things worse. Terrence was certainly very professional and that was what was needed for this job. Thanks much!

Paid $1,000+Not surePlumbing leak repair
★★★★★ Zack · 5 months ago

Terrance was dispatched to my residence to find and fix a leak. He was professional, courteous, and helped me understand the whats and the whys at every step. I would absolutely recommend him again.

Great pricePlumbing leak detectionPlumbing leak repair
★★★★★ Tom · Edited 5 months ago

Eric and Plumworks knows what they are doing!! Extremely professional and friendly.

Paid $300–400Reasonable priceToilet repairWater heater installationWater tank installation
★★★★★ Susan · Edited 5 months ago

I have used Plumbworks on several occasions and always been very pleased. Today they fixed a faucet leak for me. They are always responsive, professional, and I consider them a good value. They were originally referred to me by another family member, and I couldn't be more pleased.

Reasonable pricePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Worawan · Edited 5 months ago

Quick response, quick appointment, on time job done so fast great job like them and always get service from them

Paid $300–400Reasonable priceService not listed+ Punctuality+ Value
★★★★★ Kathryn · 7 months ago

Timely, fixed the issue quickly, spotted some other things for us to keep an eye out on and made recommendations that were very helpful. Extremely pleasant and informative.

Plumbing leak repair
★★★★★ Margaret · Edited 9 months ago

Eric was so friendly and knowledgeable. Would definitely have him back for any other plumbing needs.

Paid $500–600Reasonable pricePlumbing leak repair
★★★★★ Bruce · 9 months ago

What a pleasure to find a plumber that is knowledgeable, thorough, fair and friendly. I will be recommending Jerome Bentley to all my friends.

Paid $500–600Great pricePlumbing leak repair
★★★★★ Bob · 10 months ago

Called yesterday and had Krum out today to fix my toilet and diagnose and fix a tub leak. Thorough, knowledgeable, friendly. Thank you!! Peace of mind is priceless

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionPlumbing leak repair
★★★★★ Hannah · 10 months ago

Alex from Plumb Works has been out to us about 4 or 5 times. He is consistently the best tradesman we’ve come across. Good communicator, smart, honest and helpful. Highly recommend Alex.

Reasonable pricePlumbing pipe repairSump pump repairPlumbing leak repair
★★★★★ Susan · Edited 10 months ago

Very nice and actually called a day early and able to come to house!

Paid $900–1,000Reasonable priceDrain cleaningPlumbing pipe repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sadie · 10 months ago

Krum is the best! He came out for my home inspection during due diligence and came back out to provide the service. This was a full days of work with a partner. They moved my water shut off out of crawl space, reworked my pipes for crawl space access, reworked pipes of of a leaking sink with missing parts, and…

Paid $1,000+Not sureToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ JAH · 11 months ago

Terrence did an awesome job and really cool and knowledgeable guy. I’m very satisfied with the service I received today and would highly recommend.

Paid $600–700Reasonable pricePlumbing leak detectionPlumbing leak repair
★★★★★ Madeleine · a year ago

Can’t say enough good things. Alex was timely, communicative, and punctual. He made an emergency visit and diagnosed a few issues I was having. He came up with interim solutions until we could address the issues 48 hrs later. He ended up bundling a few projects and the cost was incredibly reasonable for everything…

Paid $1,000+Great pricePlumbing pipe repairPlumbing leak repairService not listed

Show more plumbing leak repair reviews (36 more) →

Price

$$$$
$556+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Plumb Works Inc.

Is Plumb Works Inc. good?

Yes by most measures: 4.9★ from 1,945 Google reviews and an Experts Score of 56/100 (grade C), #37 of 90 plumbers we track. 1.8% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Plumb Works Inc. charge?

Customers reported a typical bill of $556 (middle half $305–$1.1k), 16% above the plumbers median of $480.

What do customers hire Plumb Works Inc. for?

Mostly toilet repair (158), plumbing leak detection (146), plumbing pipe repair (134), faucet repair (98).

Does the owner respond to complaints?

The owner replied to 40% of 1–3★ reviews (category: 82%).

Compare with