Is Plumb Works Inc. any good?
Our verdict: solid, not standout — #37 of 90 plumbers, better than 59%. Customers single out its track record and momentum; accountability is where it trails.
Track record — better than 92% of peers
Momentum — better than 85% of peers
Accountability — 6th percentile
Price $$$: 16% above typical
Plumb Works Inc. for plumbing pipe repair
Clear ✕135 customers reviewed a plumbing pipe repair job here and rated it 4.93★. Most paid $1,000+ (category typical: $366–$1.2k). For this job it ranks #20 of 83 plumbers we track.
All 135 Google reviews tagged “Plumbing pipe repair” · showing 60
PlumbWorks’ Andrew was effective and efficient— excellent job!! Also really nice guy.
Terrance was great. Timely responses and worked throughly. Really set me up to get our wall repaired, now that the pipe is repaired. This was my second time using Terrance/plumbing works - both great experiences. Highly recommend.
Excellent technician!
Jerome came, found the problem, offered 2 solutions, his suggestion and the other option and made sure it was fixed perfectly before he left.. He had to leave to get a part and come back, and did excellent work. Highly recommend Jerome!
Alex did a great job. I will move forward with his recommendations. Please have him send me the written proposal so that I can share it with my brother before I schedule the follow-up up. Thanks so much!!
We have used Plumb Works numerous times in the past and have always been happy with the results. Terrance was extremely courteous, knowledgeable, and professional. Highly, highly recommend him and this company.
Andrew of Plumbworks was just a true professional. Thorough and thoughtful in his advice and repairs. Highly recommend him as well as Plumbworks. Never disappointed, always happy.
Nicholas was so helpful. We had a clog and he helped resolve the issue and gave us options for how to resolve having the same issue in the future. He took his time and explained things for us in a way we could understand.
Alex was knowledgeable, thorough and great to work with.
I had an emergency and Plumbworks had an excellent plumber. Eric sized up the situation and took care of all issues quickly, professionally and completely. Well done!
Alex, Eric, Jerome, Andrew, and Chase from Plumb Works were very knowledgeable, friendly and professional. They showed up on time, thoroughly investigated issues and transparently quoted work to relocate exterior hose spout and related piping which was previously leaking in the crawl space. Andrew returned to repair…
Jacob did a fine job, was personable and explained our situation in detail.
Plumbworks is FANTASTIC. Every plumber that they send has been friendly, courteous, and knowledgeable. Today was no exception; Andrew Wexler was in and out in record time, everything taken care of quickly and efficiently. Thank so much, Andrew!
I worked with Plumb Works since 1995 when I started The Cook's Warehouse. Great company and service, always! I recently had a problem at home and Alex was exceptional. I highly recommend Plumb Works to anyone needing plumbing services either residential or commercial.
Kim Johnson is incredible! I always ask for him whenever I need plumbing help. Our house is 90+ years old. Kim is pleasant, hardworking, and thorough in his work. We have worked with him for years. He is excellent‼️
Jerome was the lead and he was fantastic! This was a major four-day job, replacing all of the cast-iron sewage pipes throughout our entire 1962 ranch home. After getting several different quotes, we chose them — and it was absolutely the right decision. and they handled it professionally from start to finish. They…
Really nice, professional plumber. Worked quickly, communicated well.
Quick response, quick appointment, on time job done so fast great job like them and always get service from them
We ALWAYS use PlumbWorks and are always pleased. Great service, diagnosed issue immediately, kept me updated during repair.
Andrew did an excellent job communicating and finding a creative solution to fix our pipe problem.
Have used plumb works over the years and they are the most fair, friendly, prompt, knowledgeable and well- managed expert plumbing company in the Atlanta region
Extremely pleased with this technicians level of experience. Would highly recommend him. I would not hesitate requesting him when needed again. God bless you and thank you.
Super easy to book online. The technician sent notifications prior to arrival, and was within the scheduled window. Very straightforward, great communication, and all pricing was transparent before any discovery or repair work was done. Would recommend.
Terrific job. Fast and efficient.
Andrew was my technician and arrived quickly and finished my project very quickly also.
Awesome team of people. Our plumber, Alex, was awesome and very knowledgeable. Highly recommend this company.
Amazing. Andrew Wexler is a genius plumber. He solved 3 problems we have had for years!! Other plumbers just threw their hands in the air and Andrew found the problem and solution for all 3 major issues in one visit!! He is the Hercule Poirot of plumbing! He is very personable and interested in helping with our plumbing puzzles!
The rep did a fantastic job addressing our issue with a leak with a tub. Will use plumbworks again.
Plumbworks came out to address our issues quickly and completed the work then and there. Andrew was fast, efficient, and clear with all communication.
Very knowledgeable and friendly.
Terrence arrived early and repaired the clogged sink. Efficient and friendly.
Alex from Plumb Works has been out to us about 4 or 5 times. He is consistently the best tradesman we’ve come across. Good communicator, smart, honest and helpful. Highly recommend Alex.
Very nice and actually called a day early and able to come to house!
Alex is outstanding in every way !!
Alex with Plumbworks has done an exceptional with my multi-step kitchen plumbing needs. His work involved cutting and removing old gas lines, installing new dual plumbing lines with cutoffs and removing old plumbing lines. Every step of the way, Alex has been professional, explained his work and done an immaculate…
Krum is a great guy. I really appreciate his help and attention to my plumbing issues. Thumbs up 👍!
Wow. I'm not joking...I told my wife I had goosebumps after I got off the phone with Andrew, the technician that fixed several gas leaks and an improperly vented water heater for a blind, senior neighbor here in Kirkwood. It's SO nice to deal with a friendly, confident, competent, technician who genuinely cares and…
Krum is the best! He came out for my home inspection during due diligence and came back out to provide the service. This was a full days of work with a partner. They moved my water shut off out of crawl space, reworked my pipes for crawl space access, reworked pipes of of a leaking sink with missing parts, and…
I was really impressed with Spencer service. He sent the quote right after the visit and offer competitive and reasonable price. We have decided to go with Plumb Works. I was also surprised that he was able to start work after couple day. Well done and will do business again. Thank you again for the great work.
Can’t say enough good things. Alex was timely, communicative, and punctual. He made an emergency visit and diagnosed a few issues I was having. He came up with interim solutions until we could address the issues 48 hrs later. He ended up bundling a few projects and the cost was incredibly reasonable for everything…
Plumbworks staff are all great. Including the office and schedulers. The plumbers are professional and friendly and the work is always top notch.
Krum did an excellent job, explaining the issues to me and showing me how my kitchen pipes would be repaired. He was up front about the cost and about the options available to me. That was greatly appreciated. He came back and finished the job to my immense relief and satisfaction! This was no easy job! I…
It was a long, hot day! Crew worked very hard under the circumstances, kept us informed as the project progressed and was very courteous.
Terrance from Plumbworks did an excellent job repairing my 1980's sink valve. He arrived in a timely manner, explained all of what was wrong so that I could understand, and was an overall great guy!
Great experience, amazing work. 100++
Have used Plumb Works for about 30 years. Professional, reliable and Krum is currently our expert - on time, intelligent and courteous! A pleasure to have him working in our house. Quick, efficient, reliable and very knowledgeable.
Terrence did a great job! This is the second time he’s been here and takes care of us and has fun with our dog!
Customer service was excellent. Called on a Saturday morning and spoke with nice lady. She had one of the plumbers give me a call. After describing the issue he scheduled for his “underground pipe” specialist, Spencer to come out that Monday. They came up with a solution to fix our kitchen drain line that was…
Jacob, the Plumb Works plumber, arrived on time at my house after calling ahead to confirm he was on the way. Jacob quickly devised a plan to replace the buried gas fuel line with new piping running above ground along the side of the house. He checked to make sure the new gas fuel line was connected to all the gas…
Kim is very courteous and professional. If at all possible we won't call anyone else
Fixed my leaking sink on under 30 min and arrived on time
Terrence is an excellent plumber. As soon as he starts speaking it is clear one is listening to an expert plumber. Terrence will simply get the job done with absolutely no runaround. If you want a plumber who is competent, trustworthy and professional Terrence is your person. Terrence is an excellent plumber. Absolutely excellent.
Excellent service from start to finish. Technician was extremely knowledgeable, helpful, and all around terrific. Five stars is not enough. Will never use another plumbing service again
Same day service!!!! The technician was knowledgeable and let me know everything that was needed to be done and the quote before I agreed to the service. I would recommend this company to my friends and family. Thank you, Plumb Works.
Thanks, PlumbWorks! For determining the issue with a 56 year old cast iron drain pipe! You’ll replace it tomorrow! Thanks, Alex.
This was a really great experience. The team was thorough and knowledgeable and made the correct diagnosis that had been missed by the previous company.
Josh showed up on time and assessed the problem quickly. He fixed the problem and told me exactly what the situation was. Great job.
This was our third time using Plumbworks and we’ll never go anywhere else. They are responsive, courteous, neat, and incredibly professional and competent. They just saved our world at a very reasonable price after a sewer line blow out from last week’s storms, and they did it in very tight spaces in record time…
Plumbworks fit us on the schedule in less than 24 hours. Andrew was our best lumber and he was excellent. He talks to himself while he works so we had that in common, WHICH I LOVED. He was professional, smart, explained our options clearly, explained the work and he even tolerated my attempt at conversation. In the…
Spencer came to the rescue from Plumb works today. He did a fantastic job in repairing our extremely complex sewage problem. He and his colleague were personable, knowledgeable and explained everything to us. You have wonderful employees in them, as well as Josh who did a wonderful job the first time and subsequent…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Plumb Works Inc.
Is Plumb Works Inc. good?
Yes by most measures: 4.9★ from 1,945 Google reviews and an Experts Score of 56/100 (grade C), #37 of 90 plumbers we track. 1.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Plumb Works Inc. charge?
Customers reported a typical bill of $556 (middle half $305–$1.1k), 16% above the plumbers median of $480.
What do customers hire Plumb Works Inc. for?
Mostly toilet repair (158), plumbing leak detection (146), plumbing pipe repair (134), faucet repair (98).
Does the owner respond to complaints?
The owner replied to 40% of 1–3★ reviews (category: 82%).
