Plumbers · Atlanta, GA

Is Plumb Works Inc. any good?

Our verdict: solid, not standout — #37 of 90 plumbers, better than 59%. Customers single out its track record and momentum; accountability is where it trails.

👍 Strengths

Track record — better than 92% of peers

Momentum — better than 85% of peers

👎 Watch-outs

Accountability — 6th percentile

Price $$$: 16% above typical

Plumb Works Inc. for sump pump repair

Clear ✕

7 customers reviewed a sump pump repair job here and rated it 5.00★. Most paid $300–400. For this job it ranks #4 of 17 plumbers we track.

All 7 Google reviews tagged “Sump pump repair”

★★★★★ t · Edited a month ago

Terrence was great. Found the problem quickly, a broken sump pump explained in detail what the replacement with backup battery would entail. Worked very hard to locate a pump and battery. Looking forward to the installation

Sump pump repair
★★★★★ Matthew · Edited 5 months ago

Great job

Outdoor plumbing system repairSump pump repair
★★★★★ Worawan · Edited 5 months ago

Quick response, quick appointment, on time job done so fast great job like them and always get service from them

Paid $300–400Reasonable priceService not listed+ Punctuality+ Value
★★★★★ Hannah · 10 months ago

Alex from Plumb Works has been out to us about 4 or 5 times. He is consistently the best tradesman we’ve come across. Good communicator, smart, honest and helpful. Highly recommend Alex.

Reasonable pricePlumbing pipe repairSump pump repairPlumbing leak repair
★★★★★ Charis · 3 years ago

I live in an older house with multiple renovations. I had used Plumbworks in the past for some work on my sewer ejector pump for the detached garage apartment behind my house a number of years ago. Had another issue so they came out and fixed my problem. At that time, although I am not normally a fan of warranty…

Plumbing leak repairFaucet repairToilet repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Domenick · Edited 3 years ago

Jacob Krysiak was our technician. He was great, showed up on time, knows his stuff, explained everything, and absolutely professional in every way. I cannot say enough positives about this company and their people.

Faucet repairSump pump repairService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · Edited 3 years ago

Spencer was excellent. Immediately diagnosed issue and had new pump in truck to fix problem. Super professional and very knowledgeable. Would highly recommend. Gave great tips on how keep pump in great shape moving forward.

Sump pump installationSump pump repair+ Value

Price

$$$$
$556+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Plumb Works Inc.

Is Plumb Works Inc. good?

Yes by most measures: 4.9★ from 1,945 Google reviews and an Experts Score of 56/100 (grade C), #37 of 90 plumbers we track. 1.8% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Plumb Works Inc. charge?

Customers reported a typical bill of $556 (middle half $305–$1.1k), 16% above the plumbers median of $480.

What do customers hire Plumb Works Inc. for?

Mostly toilet repair (158), plumbing leak detection (146), plumbing pipe repair (134), faucet repair (98).

Does the owner respond to complaints?

The owner replied to 40% of 1–3★ reviews (category: 82%).

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