Plumbers · Atlanta, GA

Is Plumb Works Inc. any good?

Our verdict: solid, not standout — #37 of 90 plumbers, better than 59%. Customers single out its track record and momentum; accountability is where it trails.

👍 Strengths

Track record — better than 92% of peers

Momentum — better than 85% of peers

👎 Watch-outs

Accountability — 6th percentile

Price $$$: 16% above typical

Plumb Works Inc. for toilet repair

Clear ✕

162 customers reviewed a toilet repair job here and rated it 4.90★. Most paid $1,000+ (category typical: $227–$618). For this job it ranks #23 of 81 plumbers we track.

All 162 Google reviews tagged “Toilet repair” · showing 20

★★★★★ Doug · 3 days ago

Explained everything in a friendly, easy manner. Felt like an old friend.

Toilet repairGarbage disposal installation
★★★★★ S · Edited a week ago

Polite, informative and solved the issues! Awesome job!

Great priceToilet repairGarbage disposal installation
★★★★★ Susan · Edited a week ago

Excellent technician!

Paid $1,000–1,200Reasonable pricePlumbing pipe repair+ Responsiveness+ Professionalism
★★★★★ Bob · a week ago

Terrence did a super job. We could not be more pleased with the quality of his work and professionalism. Very glad to have his help!

Toilet repair
★ B. · Edited 2 weeks ago

Plumber came, then spent an hour reading his repair guide in order to figure out what to do before recommending that I get a new toilet. He charged me for the time he spent reading. I am now using a different plumber. Perhaps this represents a change in ownership?

Not sureToilet repairService not listed
★★★★★ Vigilante · 3 weeks ago

Jerome is amazing as always! Anytime we have a problem, we call this company and request Jerome. We’ve had them come to our property about 4-5 times for different reasons, never the same. The service is always efficient, professional, and solution based. If you’re looking for an affordable and fast company, look no…

Reasonable priceToilet repairWater heater installationGarbage disposal installation
★★★★★ Biff · Edited 3 weeks ago

Terrence worked his tial off doing a replacement of items under the toilet. He was awesome. Really appreciate it.

Paid $1,000–1,200Not sureToilet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Arjun · a month ago

Top notch man

Reasonable priceToilet repair
★★★★★ Dahlan · Edited a month ago

Jacob is an Excellent Technician. We have used PlumbWorks for over 30 years. He assessed the situation, and took care of it within an hour. Our pleasure to work with him.

Paid $400–600Reasonable priceToilet repair
★★★★★ Miles · a month ago

I really liked Alex. He’s polite, professional, explained everything to me. Would definitely like to use him again.

Paid $1,200–1,400Great priceToilet repairDrain cleaningWater tank repair
★★★★★ Deborah · a month ago

Chase was wonderful and very helpful.

Paid $1,000–1,200Reasonable priceToilet repairPlumbing leak detectionFaucet repair
★★★★★ Sally · Edited a month ago

We have used Plumb Works numerous times in the past and have always been happy with the results. Terrance was extremely courteous, knowledgeable, and professional. Highly, highly recommend him and this company.

Plumbing pipe repairToilet repair
★★★★★ Beverly · Edited a month ago

As always, Andrew did a superb job! He accurately diagnosed our water leak problem and fully explained the action that needed to be taken. Andrew is friendly, professional, and very knowledgeable about plumbing issues. He is, indeed, a huge asset to Plumb Works.

Paid $200–400Reasonable priceToilet repair
★★★★★ Doug · a month ago

Plumb Works and Andrew W were great. I highly recommend them.

Paid $800–1,000Reasonable priceToilet repair
★★★★★ A · Edited 2 months ago

I called and was able to get service the same day. Service was prompt and courteous. Terrence gave me a complete explanation of the issue and solution. Service is expensive, wish they had senior discount.

Paid $200–400OverpricedToilet repair
★★★★★ Sally · Edited 2 months ago

Chase, and everyone at Plumbworks, is amazing! They save us all the time - they are responsive, knowledgeable and professional, reasonably prices and just all around a great experience to work with.

Toilet repair
★★★★★ Katherine · Edited 2 months ago

Chase came today to replace our kitchen sink faucet & install a new reverse osmosis water filtration system. We were able to purchase the new faucet from Plumbworks, which made "shopping' for the new one much easier. Chase is on the young side but his knowledge & expertise seems well beyond his years. He is…

Reasonable priceToilet repair
★★★★★ Michael · 2 months ago

Had a toilet installed they did a great job very dependable company definitely would recommend them

Paid $1,200–1,400Great priceToilet repair
★★★★★ John · Edited 2 months ago

Andrew Wexler was a very knowledgeable and efficient service personnel. He did a great job.

Paid $1–200Reasonable priceToilet repairService not listed
★★★★★ 5 · 3 months ago

I was crunched for time and Plumb Works found Terrence. He came in within the hour. He diagnosed the problem and resolved it quickly! Kind, professional and no non-sense. I couldn’t ask for a better skilled plumber and responsive company. Thank you for your swift action!

Paid $200–400Reasonable priceToilet repair

Show more toilet repair reviews (142 more) →

Price

$$$$
$556+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Plumb Works Inc.

Is Plumb Works Inc. good?

Yes by most measures: 4.9★ from 1,945 Google reviews and an Experts Score of 56/100 (grade C), #37 of 90 plumbers we track. 1.8% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Plumb Works Inc. charge?

Customers reported a typical bill of $556 (middle half $305–$1.1k), 16% above the plumbers median of $480.

What do customers hire Plumb Works Inc. for?

Mostly toilet repair (158), plumbing leak detection (146), plumbing pipe repair (134), faucet repair (98).

Does the owner respond to complaints?

The owner replied to 40% of 1–3★ reviews (category: 82%).

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