Experts Reviews · Company report
Plumb Works Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%51+7.7Craft & service 20%59+11.8Value 10%40+4Momentum 8%85+6.8Track record 7%92+6.4Accountability 5%6+0.3Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Plumb Works Inc.

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,945 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Plumb Works Inc. is better than 54% of plumbers.C
54
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Plumb Works Inc. is better than 51% of plumbers.C
51
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Plumb Works Inc. is better than 59% of plumbers.C
59
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Plumb Works Inc. is better than 40% of plumbers.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Plumb Works Inc. is better than 85% of plumbers.A
85
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Plumb Works Inc. is better than 92% of plumbers.A
92
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Plumb Works Inc. is better than 6% of plumbers.F
6

Reviews for your job

Customers hired Plumb Works Inc. for 8 kinds of job.

Plumb Works Inc. for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Plumbing leak repair” · showing 20

★★★★★ Abby · Edited a month ago

Jerome came, found the problem, offered 2 solutions, his suggestion and the other option and made sure it was fixed perfectly before he left.. He had to leave to get a part and come back, and did excellent work. Highly recommend Jerome!

Reasonable priceDrain cleaningPlumbing pipe repairPlumbing leak repair
★★★★★ Eileen · Edited a month ago

Eric was professional and great to work with. I knew I could trust him and he did an excellent job on not only identifying the leaks but giving me options to correct them. He fixed it quickly and I even got some tags to remember what lines goes to where. Thank you Eric!

Paid $600–800Reasonable pricePlumbing leak repairService not listed
★★★★★ Scott · Edited a month ago

JB and Aaron took great care of us today. Knowledgeable and friendly. Had an upstairs tub leak. Worried we might have to start pulling up tile and the repair might cost thousands. They diagnosed the problem in minutes, made the repair and even re-caulked our tub; all for around $200. Thank you PlumbWorks!

Paid $200–400Great pricePlumbing leak detectionPlumbing leak repair
★★★★★ Keith · 2 months ago

Alex was knowledgeable, thorough and great to work with.

Paid $400–600Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ RoseMarie · 2 months ago

Terrance was very personable and knowledgeable! He was able to quickly identify the problem and fix it for us!

Paid $200–400Reasonable priceFaucet repairOutdoor plumbing system repairPlumbing leak repair
★★★★★ Lauren · Edited 4 months ago

Once again, we are thrilled with Plumb Works. We have been customers for 40 years!! We needed a quick service call to replace a broken kitchen faucet. They were here within 8 hours. They are always punctual, professional and knowledgable. Alex was especially trained to get in to the tight space under the farm sink.…

Drain cleaningPlumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 4 months ago

Terrence did a great repairing my leaky faucet and valves. Before calling Plumb Works, I considered doing the job myself but once I saw what he had to do, I realized that I would have made things worse. Terrence was certainly very professional and that was what was needed for this job. Thanks much!

Paid $1,000+Not surePlumbing leak repair
★★★★★ Zack · 5 months ago

Terrance was dispatched to my residence to find and fix a leak. He was professional, courteous, and helped me understand the whats and the whys at every step. I would absolutely recommend him again.

Great pricePlumbing leak detectionPlumbing leak repair
★★★★★ Tom · Edited 5 months ago

Eric and Plumworks knows what they are doing!! Extremely professional and friendly.

Paid $300–400Reasonable priceToilet repairWater heater installationWater tank installation
★★★★★ Susan · Edited 5 months ago

I have used Plumbworks on several occasions and always been very pleased. Today they fixed a faucet leak for me. They are always responsive, professional, and I consider them a good value. They were originally referred to me by another family member, and I couldn't be more pleased.

Reasonable pricePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Worawan · Edited 5 months ago

Quick response, quick appointment, on time job done so fast great job like them and always get service from them

Paid $300–400Reasonable priceService not listed+ Punctuality+ Value
★★★★★ Kathryn · 7 months ago

Timely, fixed the issue quickly, spotted some other things for us to keep an eye out on and made recommendations that were very helpful. Extremely pleasant and informative.

Plumbing leak repair
★★★★★ Margaret · Edited 9 months ago

Eric was so friendly and knowledgeable. Would definitely have him back for any other plumbing needs.

Paid $500–600Reasonable pricePlumbing leak repair
★★★★★ Bruce · 9 months ago

What a pleasure to find a plumber that is knowledgeable, thorough, fair and friendly. I will be recommending Jerome Bentley to all my friends.

Paid $500–600Great pricePlumbing leak repair
★★★★★ Bob · 10 months ago

Called yesterday and had Krum out today to fix my toilet and diagnose and fix a tub leak. Thorough, knowledgeable, friendly. Thank you!! Peace of mind is priceless

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionPlumbing leak repair
★★★★★ Hannah · 10 months ago

Alex from Plumb Works has been out to us about 4 or 5 times. He is consistently the best tradesman we’ve come across. Good communicator, smart, honest and helpful. Highly recommend Alex.

Reasonable pricePlumbing pipe repairSump pump repairPlumbing leak repair
★★★★★ Susan · Edited 10 months ago

Very nice and actually called a day early and able to come to house!

Paid $900–1,000Reasonable priceDrain cleaningPlumbing pipe repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sadie · 10 months ago

Krum is the best! He came out for my home inspection during due diligence and came back out to provide the service. This was a full days of work with a partner. They moved my water shut off out of crawl space, reworked my pipes for crawl space access, reworked pipes of of a leaking sink with missing parts, and…

Paid $1,000+Not sureToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ JAH · 11 months ago

Terrence did an awesome job and really cool and knowledgeable guy. I’m very satisfied with the service I received today and would highly recommend.

Paid $600–700Reasonable pricePlumbing leak detectionPlumbing leak repair
★★★★★ Madeleine · a year ago

Can’t say enough good things. Alex was timely, communicative, and punctual. He made an emergency visit and diagnosed a few issues I was having. He came up with interim solutions until we could address the issues 48 hrs later. He ended up bundling a few projects and the cost was incredibly reasonable for everything…

Paid $1,000+Great pricePlumbing pipe repairPlumbing leak repairService not listed

Show more plumbing leak repair reviews (36 more) →

Price

$556+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair158$227–$618
Plumbing leak detection146$124–$656
Plumbing pipe repair134$366–$1.2k
Faucet repair98$208–$611
Drain cleaning92$176–$580
Water heater installation61$1.2k–$2.4k
Plumbing leak repair55$295–$1.1k
Water heater repair45$135–$580

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