Experts Reviews · Company report
Plumb Works Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%51+7.7Craft & service 20%59+11.8Value 10%40+4Momentum 8%85+6.8Track record 7%92+6.4Accountability 5%6+0.3Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Plumb Works Inc.

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,945 Google reviews

📞 Call (404) 410-0490Request a call backWebsite ↗

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Plumb Works Inc. is better than 54% of plumbers.C
54
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Plumb Works Inc. is better than 51% of plumbers.C
51
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Plumb Works Inc. is better than 59% of plumbers.C
59
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Plumb Works Inc. is better than 40% of plumbers.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Plumb Works Inc. is better than 85% of plumbers.A
85
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Plumb Works Inc. is better than 92% of plumbers.A
92
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Plumb Works Inc. is better than 6% of plumbers.F
6

Reviews for your job

Customers hired Plumb Works Inc. for 8 kinds of job.

Plumb Works Inc. for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Sump pump repair”

★★★★★ t · Edited a month ago

Terrence was great. Found the problem quickly, a broken sump pump explained in detail what the replacement with backup battery would entail. Worked very hard to locate a pump and battery. Looking forward to the installation

Sump pump repair
★★★★★ Matthew · Edited 5 months ago

Great job

Outdoor plumbing system repairSump pump repair
★★★★★ Worawan · Edited 5 months ago

Quick response, quick appointment, on time job done so fast great job like them and always get service from them

Paid $300–400Reasonable priceService not listed+ Punctuality+ Value
★★★★★ Hannah · 10 months ago

Alex from Plumb Works has been out to us about 4 or 5 times. He is consistently the best tradesman we’ve come across. Good communicator, smart, honest and helpful. Highly recommend Alex.

Reasonable pricePlumbing pipe repairSump pump repairPlumbing leak repair
★★★★★ Charis · 3 years ago

I live in an older house with multiple renovations. I had used Plumbworks in the past for some work on my sewer ejector pump for the detached garage apartment behind my house a number of years ago. Had another issue so they came out and fixed my problem. At that time, although I am not normally a fan of warranty…

Plumbing leak repairFaucet repairToilet repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Domenick · Edited 3 years ago

Jacob Krysiak was our technician. He was great, showed up on time, knows his stuff, explained everything, and absolutely professional in every way. I cannot say enough positives about this company and their people.

Faucet repairSump pump repairService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · Edited 3 years ago

Spencer was excellent. Immediately diagnosed issue and had new pump in truck to fix problem. Super professional and very knowledgeable. Would highly recommend. Gave great tips on how keep pump in great shape moving forward.

Sump pump installationSump pump repair+ Value

Price

$556+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair158$227–$618
Plumbing leak detection146$124–$656
Plumbing pipe repair134$366–$1.2k
Faucet repair98$208–$611
Drain cleaning92$176–$580
Water heater installation61$1.2k–$2.4k
Plumbing leak repair55$295–$1.1k
Water heater repair45$135–$580

Compare with

Pipedreamz Plumbing logoPipedreamz PlumbingExperts Score 76Atlanta · 4.99★Atlanta Plumbing & Drain logoAtlanta Plumbing & DrainExperts Score 71Atlanta · 4.95★Blue Skies Atlanta Plumbing logoBlue Skies Atlanta PlumbingExperts Score 62Atlanta · 4.96★