Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Plumbing & Heating Doctor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Plumbing & Heating Doctor

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 420 Google reviews

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Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing & Heating Doctor is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing & Heating Doctor is better than 89% of pipe repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing & Heating Doctor is better than 95% of pipe repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Plumbing & Heating Doctor for 8 kinds of job.

Plumbing & Heating Doctor for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$721
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 20

All 4 Google reviews tagged “Faucet repair”

Lola5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

01.14.26 Daniel came out and replaced the accordion sink piping with smooth piping on three sinks. This will resolve the gunk build-up in the accordion style p-trap, as the new p-trap is smooth pipe, so will eliminate drain odors. Excellent customer service, skill and very quick to respond and complete the job with…

Paid $1,000+Great priceShower installationDrain cleaningPlumbing leak detection
Holly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Plumbing and Heating Doctor was able to quickly get us in the after hours schedule. They provided us updates consistently and work was done professionally! Definitely will use them again if needed!

Faucet repair
rachael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Plumbing and Heating Doctor several times and have always been pleased. They do great work, are professional and care about their customers!

Plumbing leak detectionWater heater installationFaucet repair
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called and they were able to get me on the schedule for the next day. It ended up being a quick fix and we had water again. The service was efficient and he was kind, professional, and answered my other questions. Would definitely call them again!

Faucet repair+ Responsiveness+ Quality+ Professionalism

Price

$529+10% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair33$295–$1.2k
Plumbing pipe repair27$295–$931
Heating system maintenance24—
Plumbing leak repair18$246–$554
Water heater installation17$1.4k–$2.8k
Plumbing leak detection17$173–$503
HVAC system maintenance15$83–$295
Toilet repair11$228–$554

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