Experts Reviews · Company report
Plumbing & Heating Doctor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Plumbing & Heating Doctor

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 420 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing & Heating Doctor is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing & Heating Doctor is better than 89% of pipe repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing & Heating Doctor is better than 95% of pipe repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Plumbing & Heating Doctor for 8 kinds of job.

Plumbing & Heating Doctor for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Heating system maintenance” · showing 20

RobinLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jesse Krey did a great job doing our yearly maintenance appointment. He was prompt and friendly. Thanks so much Jesse and Heat Source!!

Paid $200–400Reasonable priceHeating system maintenance
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My heat stopped working suddenly. I called about 8 different places here in the Valley. I left a message for Prospector Plumbing and I got a call back in less than an hour from a very nice lady named Mallory. I had an appointment with another company for later that week but Mallory said that she could have someone…

Customer photo from Ryan's review
Heating system repairHeating equipment repair & installationHeating system maintenance
SheilaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So very greatful and satisfied with the service provided by Mark. He found a CO leak we didn't know we had, probably saved my family. He was very knowledgeable and provided great customer service.

Paid $400–600Reasonable priceWater heater repairHeating system maintenanceService not listed
RyanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hired these guys because they had the best reviews and, yeah, they didn’t disappoint. Had two guys show up right on time, were very polite, and showed me step by step the maintenance they were doing with my furnace. Answered my questions thoroughly and with patience because I know about as much as a wet dishrag when…

Heating system maintenance
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Plumbing and Heating Doctor. A GREAT locally owned, veteran owned company. I had to call them out on a Saturday because my furnace wasn’t throwing heat, and then Mark showed up. His customer service skills are top notch. He diagnosed the problem, did what he had to do to make the furnace work and completely…

Heating system maintenance
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This company was able to come to repair our furnace within 2 hours of my call. The young man was respectful, thorough and took care of the issue in a very timely manner.

Paid $200–300Reasonable priceHeating system repairHeating system maintenance
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mark was very efficient and informative! It was great having him do the work. Would definitely call him for future work.

Paid $600–700Reasonable priceHVAC system maintenanceHeating system maintenance
LindsayLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

PHD Dan is the man! My husband and I bought a home this winter. We contacted PHD for cleaning service, and no hot water on the combi boiler. PHD sent Dan. Dan explained precisely how the unit worked. He changed the filter and cleaned the unit. Dan showed my husband that the unit was in “default” mode and…

Customer photo from Lindsay's review
Paid $200–300Great priceToilet repairPlumbing leak detectionWater heater repair
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Needed boiler maintenance before a trip. Dan the service tech was very knowledgeable and efficient. He caught a potential future issue, found a replacement and answered all my questions. Braxton in the office went above and beyond to get him there before we left. Excellent experience all around. I will definitely use this company again! Paul

Reasonable priceHeating system maintenance
Scot12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Annual cleaning and inspection was completed. Mark did a great job, very thorough and knowledgeable. He was meticulous and gave great tips on making improvements to our equipment.

Heating system maintenance
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After loosing power for 3 days with an inside house temp at 48° and dropping our power finally came back on at 11pm but my furnace would not ignite. JD showed up for an emergency call within the hour and resolved the issue. We once again have some much needed heat in the house. I highly recommend them for any…

Paid $300–400Reasonable priceHeating equipment repair & installationHeating system maintenance
jamesLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was so happy with JD rom PHD. He was on time, extremely professional, answered all my questions and gave very good advice about my furnace. He allowed me to watch his work and educated me about the furnace. I would highly recommend JD and the folks a PHD. You are in very good hands!

Paid $400–500Reasonable priceHeating system repairHeating system maintenance
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve had our furnaces serviced by P&HD several times. Richard was helpful and informative.

Reasonable priceHeating system maintenance
Daryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician was respectful and friendly very knowledgeable on my oil heater

Paid $300–400Reasonable priceHVAC system maintenanceHeating system maintenance
Carmen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Richard completed a move out inspection and cleaning on our water heater, furnace, fire place and garage heater. He notified us when he was on his way arrived exactly at the scheduled time. He was extremely professional throughout the process. After he completed the service and gave us an update, providing a status…

Great priceHVAC system maintenanceHeating system maintenance
Big3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a service technician arrive to my home within 1-1/2 hours of my call for loss of water supply. Gentleman was able to resolve the issue and several other lingering issues on the spot. Multi-talented plumbing/heating skill-set is a major bonus! This place just received my business from here on out for future use.…

Plumbing leak detectionHeating system maintenanceOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
GaryLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

PHD Plumbing was my salvation when my heating system was not working. Same day service and extremely professional and detailed work. Tony went above and beyond to ensure that everything was working perfectly.

Heating equipment repair & installationHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They have been professional and friendly each time they were called.

Heating equipment repair & installationHeating system maintenanceGarbage disposal installation+ Professionalism
Idris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Tony and crew are extremely responsive, professional and thorough. They are our go to guys - for us and our entire neighborhood. This year they have a new program that allows you to pay one sum to cover all your annual inspections of furnace, a/c or whatever annual maintenance you have done. So much easier than pay…

Heating system maintenanceInstall ACHVAC duct & vent installation+ Punctuality+ Quality
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tony is wonderful to work with and fixed my leaking water heater promptly by replacing it with something better! Will use his business in the future!

Heating system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality

Show more heating system maintenance reviews (4 more) →

Price

$529+10% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair33$295–$1.2k
Plumbing pipe repair27$295–$931
Heating system maintenance24—
Plumbing leak repair18$246–$554
Water heater installation17$1.4k–$2.8k
Plumbing leak detection17$173–$503
HVAC system maintenance15$83–$295
Toilet repair11$228–$554

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