Experts Reviews · Company report
Plumbing & Heating Doctor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Plumbing & Heating Doctor

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 420 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing & Heating Doctor is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing & Heating Doctor is better than 89% of pipe repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing & Heating Doctor is better than 95% of pipe repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Plumbing & Heating Doctor for 8 kinds of job.

Plumbing & Heating Doctor for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 33 Google reviews tagged “Heating system repair”

Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

PHD was very professional. Honest group only replacing what needs to done. Called them out to replace a pressure relief valve I knew was leaking and they got the job done quickly and did a through inspection and clean up of my broiler system.

Paid $400–600Heating system repair
Danika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

JD came out on an emergency call out to fix our furnace that had a small leak. Walked through the problem with us and was able to get everything back on track. Gave recommendations for future maintenance and what to watch out for with our current set up. Highly appreciated and super fast service.

Paid $200–400Reasonable priceHeating system repair
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My heat stopped working suddenly. I called about 8 different places here in the Valley. I left a message for Prospector Plumbing and I got a call back in less than an hour from a very nice lady named Mallory. I had an appointment with another company for later that week but Mallory said that she could have someone…

Customer photo from Ryan's review
Heating system repairHeating equipment repair & installationHeating system maintenance
Alan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was pleasant and knowledgeable. He recognized the problem and repaired it quickly.

Reasonable priceHeating system repair
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This company was able to come to repair our furnace within 2 hours of my call. The young man was respectful, thorough and took care of the issue in a very timely manner.

Paid $200–300Reasonable priceHeating system repairHeating system maintenance
V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service! I discovered a leaking water heater on Monday and by Friday I had a new on-demand unit installed. JD & Dave were great and answered all my questions, they left my garage cleaner than when they arrived. Every person I spoke with at PHD was great, very polite & professional. I've already recommended PHD to several friends.

Paid $1,000+Reasonable priceWater heater installationHeating system repairHeating equipment repair & installation
Keith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Dan came in and assessed the problem immediately. Told me what I needed and gave me overall cost of parts and labor. He returned with parts and it up and running in less than 45 min. I absolutely recommend this company and I would use them again.

Paid $1,000+Reasonable priceHeating system repair
LarryLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My wife got home after 6:00pm and the house was 45° and blinking lights.on the furnace. I came home a little later and the inducer fan was not working, so we called Plumbing and Heating Doctor, they had JD out in about an hour and a half. He made some calls and got the parts lined up for the next day. He showed me I…

Paid $700–800Reasonable priceHeating system repair
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

AMAZING job! Super friendly and helpful. I really appreciate the in depth explanation and training :) Seriously helped me understand my system and how to care for it.

Paid $500–600Reasonable priceHeating system repair
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was our first time using P&HD. Our furnace wasn’t working properly and Sean found the problem right away. He was awesome! Very friendly and knowledgeable. We wouldn’t hesitate to recommend P&HD. They’re the ones we’ll be calling with any future plumbing or heating issues we may have.

Paid $200–300Reasonable priceHeating system repair
Christina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★

PHD Plumbing and Heating Doctors in Wasilla. Unfortunately 1 star is the lowest rating possible. I needed something fixed, They charged me 338.00 up front because they said they first had to do an inspection and they would also provide a complete clean out/Service for this price and then they would give me a quote…

Customer photo from Christina's reviewCustomer photo from Christina's reviewCustomer photo from Christina's reviewCustomer photo from Christina's review
Paid $1,000+OverpricedHeating system repair
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I needed an assist with a leaking boiler manifold after hours. I called Plumbing and Heating Doctor, who came highly recommended from a friend. They did not disappoint. JD showed up promptly with the parts and equipment to get the issues fixed. He was very professional, took time to answer some questions I had,…

Paid $900–1,000Reasonable priceHeating system repairPlumbing pipe repair
Leah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The PHD came with a recommendation and also was the only company who could come out that same day to look at my problems. Charges were clearly explained and fair. It was after-hours call but JD was knowledgeable, efficient and professional. I would call them again.

Not sureHeating system repair
Garrett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Absolutely would recommend PHD to anyone. Top quality service. Great communication, answers the phone or will text you right back.

Heating system repair
scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

1st time I've used this company and they were great, from calling them all the way to repair completion. The Technician (Sean) was very knowledgeable and professional. I would recommend them and will definitely call them again in the future Scott

Paid $1,000+Reasonable priceHeating system repair
jamesLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was so happy with JD rom PHD. He was on time, extremely professional, answered all my questions and gave very good advice about my furnace. He allowed me to watch his work and educated me about the furnace. I would highly recommend JD and the folks a PHD. You are in very good hands!

Paid $400–500Reasonable priceHeating system repairHeating system maintenance
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very impressed by the work done at a fare price .they were fast knew thw problem and fixed it, also i had a fireplace that need TLC they fix that too and had no problem with all systems. I would very highly recommend them for your plumbing and heating problems. Thank you PHD

Heating system repair
Jenifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sean did a great job. The appointment was easy to make, they were available promptly. Sean was on time, respectful of my property, and provided good advice for future maintenance and upgrades. This service was exactly what you want it to be. Fast, fair, friendly, and above all - done right!

Paid $600–700Reasonable priceHVAC system maintenanceHeating system repair
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have had the fortune to have Shawn work on my heating system for years and have always been please with his thorough, conscience, and thoughtful skills. He is prompt and works diligently the entire time he is on sight. This past visit he additionally solved a plumbing issue. I am grateful to have the team watching out for my aging system.

Reasonable priceToilet repairHeating system repairOutdoor plumbing system repair
Ialreadyhaveaname2Local Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These guys were fast. Everywhere else was having us schedule a few days out, Plumbing and Heating Doctor came out within a few hours of our call. It only took a few minutes for him to diagnose and get it repaired. We are very thankful to have heat again. I would definitely recommend and I will be using them for any…

Paid $200–300Great priceToilet repairHeating system repairDrain cleaning
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician Richard did a thorough job of first diagnosing the part that was malfunctioning. Then he got the right parts, inspected them and installed them correctly. When an unforeseen issue came up he made sure to make sure all the parts were in proper working order. We are thankful for his service the furnace works great

Great priceHeating system repair
Kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

ROBBIE is a great guy with a good attitude. He is super knowledgeable and shows a ton of confidence with his job... he also offered advice or future issues that could come up. PUNCTUAL- RIGHT ON TIME! THANK YOU KENY

Heating system repair+ Value
June4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was very friendly. He explained, so I could understand, exactly what he did and answered my questions about the systems. I’ve used this business in the past because their prices are very reasonable and they are very trustworthy. Recommend their service to anyone.

HVAC system maintenanceHeating system repair
Jezibaba1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were concerned if I had heat, at my house in under an hour, and completed a furnace repair that day. I'm happy with their service from start to finish.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Employee J.D. was assigned to my residence on a emergency call. He was really knowledgable on answering questions concerning my furnace issues. The after hours receptionist, who took my call was very pleasant and responded quickly to my after hours emergency. I definitely will considering calling Plumbing &…

Heating system repair+ Quality
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work, I love their professionalism. Glad they are nearby when needed. We would recommend to everyone.

Heating system repair+ Responsiveness+ Punctuality+ Professionalism
GaryLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

PHD Plumbing was my salvation when my heating system was not working. Same day service and extremely professional and detailed work. Tony went above and beyond to ensure that everything was working perfectly.

Heating equipment repair & installationHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Glenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with the work performed by Robbie at the Plumbing and Heating Doctor. Thanks for the beautiful job done….This business was very quick to respond to my needs and just get the job done! Thanks Tony for a business run well!

Heating system repair+ Responsiveness+ Punctuality+ Quality
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just when we thought the worst year on record, 2020, was behind us, we had a heating & plumbing emergency on New Years Day... we called every number we could find via Google search, to no avail! Finally, we were able to reach the Plumbing & Heating Doctor. They were prompt and thorough! Our technician, Robby,…

Heating system maintenanceHeating system repairService not listed+ Responsiveness+ Punctuality+ Quality
Aryne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had a pipe burst on a Sunday morning and this company was on site and the repair was complete within 2 hours! Amazing service!

Heating system repair+ Responsiveness+ Punctuality+ Quality
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Robby, the repair tech was great. He was on time (actually early) and was very knowledgeable of the issue and heat was back on in less than 30 min. He was also nice enough to come inside to give me a quick tutor on best practices for the thermostat. Great company with great response time and very nice guy. Thanks.

Heating system repair+ Punctuality+ Professionalism
LelandLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I usually don't bother writing these reviews (good or bad) other than doing stars occasionally. Not my thing. However, Tony and his guys have always jumped through hoops to fix my problems with my aging heating unit, and felt they deserved my time to write one. I noticed D Y (below in the comments) had a very…

Heating system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Brice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Heating system repair

Price

$529+10% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair33$295–$1.2k
Plumbing pipe repair27$295–$931
Heating system maintenance24—
Plumbing leak repair18$246–$554
Water heater installation17$1.4k–$2.8k
Plumbing leak detection17$173–$503
HVAC system maintenance15$83–$295
Toilet repair11$228–$554

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