Experts Reviews · Company report
Plumbing & Heating Doctor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Plumbing & Heating Doctor

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 420 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing & Heating Doctor is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing & Heating Doctor is better than 89% of pipe repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing & Heating Doctor is better than 95% of pipe repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Plumbing & Heating Doctor for 8 kinds of job.

Plumbing & Heating Doctor for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$173–$503
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Plumbing leak detection”

Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Dan from the plumbing heating doctor did great work. Got both items requested completed timely and professionally. Great individual and great company. I highly recommend them for any work related to their trades. Honest and fair.

HVAC system maintenancePlumbing leak detectionPlumbing pipe repair
Lola5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

01.14.26 Daniel came out and replaced the accordion sink piping with smooth piping on three sinks. This will resolve the gunk build-up in the accordion style p-trap, as the new p-trap is smooth pipe, so will eliminate drain odors. Excellent customer service, skill and very quick to respond and complete the job with…

Paid $1,000+Great priceShower installationDrain cleaningPlumbing leak detection
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing Company, Dispatched Shawn within 24 Hours...Broke Down Several Inches of Ice to Troubleshoot a Frozen Hose Faucet under 4" of Ice...Remove/Replace...Installed an Isolation Valve in the Crawl Space...Ops Check Good....👍...6 Stars out of 5...Thank You!

Paid $500–600Great pricePlumbing leak detection
LindsayLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

PHD Dan is the man! My husband and I bought a home this winter. We contacted PHD for cleaning service, and no hot water on the combi boiler. PHD sent Dan. Dan explained precisely how the unit worked. He changed the filter and cleaned the unit. Dan showed my husband that the unit was in “default” mode and…

Customer photo from Lindsay's review
Paid $200–300Great priceToilet repairPlumbing leak detectionWater heater repair
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

JD did a fantastic job and was very flexible with the working conditions, he found the pipe immediatly. Will recommend him and this company, and use him hopefully for all our future plumbing needs.

Paid $600–700Great pricePlumbing leak detection
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a leak that was dripping actively from the top floor to the middle floor. There was no visible water except for the steady drip. It took some significant sleuthing to discover what the leak was coming from. But they found it and repaired it. When they were done the leak was gone. JD and Chris worked well as a…

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

JD was fast and professional, helping with a water leak on a weekend night.

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repair
Brandi14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used them many times and highly recommend. Most recently JD saved the day!

Plumbing leak detectionPlumbing pipe repairWater tank repair
Don8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Plumbing and Heating Doctor is the only one I will call for my plumbing needs. On Saturday of Labor Day weekend, I woke up to water on the bathroom floor. Attempted to make a repair, but decided it was above my pay grade. Called numerous plumbers that said that they had 24/7 emergency service. The ONLY ONE that…

Paid $500–600Not surePlumbing leak detectionPlumbing leak repair
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a emergency on Sunday. Our basement was flooded and they came right away. Our technician JD was amazing he knew exactly what was wrong and fixed it immediately. Definitely recommend this company. Thank you for your professionalism and quick response.

Paid $400–500Great pricePlumbing leak detection
rachael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Plumbing and Heating Doctor several times and have always been pleased. They do great work, are professional and care about their customers!

Plumbing leak detectionWater heater installationFaucet repair
Big3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a service technician arrive to my home within 1-1/2 hours of my call for loss of water supply. Gentleman was able to resolve the issue and several other lingering issues on the spot. Multi-talented plumbing/heating skill-set is a major bonus! This place just received my business from here on out for future use.…

Plumbing leak detectionHeating system maintenanceOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company. Very responsive. Mason did a great and quick job, up front on all needs.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Rose7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called these guys after hours, after a different company no call no showed on me for a daytime appointment. They showed up in the estimated time frame, and Robbie (?) got my toilet checked out and fixed in under an hour. He was very patient and informative, answering my endless questions while he worked. They will…

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The gentleman that came to our home was very professional courteous he was efficient had all of his equipment with him including parts. Such a drastic change from the competitor that we have been using for many years is in our neighborhood. Thank you plumbing and heating doctor! I’ve already referred your business…

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Regina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Called this company out for a water leak issue underneath my kitchen sink in March 2021 on an emergency call basis at $252 per hour. It turns out the plastic water tubing from underneath the kitchen sink to the refrigerator ice maker was leaking. Said “plumber” told me via the telephone that he would need to go to…

Plumbing leak detection− Quality− Professionalism
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $500–600Reasonable priceHVAC system maintenancePlumbing leak detectionHeating system maintenance

Price

$529+10% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair33$295–$1.2k
Plumbing pipe repair27$295–$931
Heating system maintenance24—
Plumbing leak repair18$246–$554
Water heater installation17$1.4k–$2.8k
Plumbing leak detection17$173–$503
HVAC system maintenance15$83–$295
Toilet repair11$228–$554

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