Experts Reviews · Company report
Plumbing & Heating Doctor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Plumbing & Heating Doctor

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 420 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing & Heating Doctor is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing & Heating Doctor is better than 89% of pipe repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing & Heating Doctor is better than 95% of pipe repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Plumbing & Heating Doctor for 8 kinds of job.

Plumbing & Heating Doctor for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$554
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Plumbing leak repair”

Jeanne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

PHD was quick. When he arrived he was friendly, knowledgeable and efficient. I would use them again :-)

Paid $200–400Reasonable pricePlumbing leak repair
Lola5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

01.14.26 Daniel came out and replaced the accordion sink piping with smooth piping on three sinks. This will resolve the gunk build-up in the accordion style p-trap, as the new p-trap is smooth pipe, so will eliminate drain odors. Excellent customer service, skill and very quick to respond and complete the job with…

Paid $1,000+Great priceShower installationDrain cleaningPlumbing leak detection
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a leak that was dripping actively from the top floor to the middle floor. There was no visible water except for the steady drip. It took some significant sleuthing to discover what the leak was coming from. But they found it and repaired it. When they were done the leak was gone. JD and Chris worked well as a…

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
DarrenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

JD did an excellent job with locating the source of the leak and replaced the tubing to the HRV unit. JD did an outstanding job installing our new toilets and gave me some preventative advise as well. JD explained what he was doing during the visit and did an amazing job. Highly recommended and reliable!

Toilet installationPlumbing leak repair
Don8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Plumbing and Heating Doctor is the only one I will call for my plumbing needs. On Saturday of Labor Day weekend, I woke up to water on the bathroom floor. Attempted to make a repair, but decided it was above my pay grade. Called numerous plumbers that said that they had 24/7 emergency service. The ONLY ONE that…

Paid $500–600Not surePlumbing leak detectionPlumbing leak repair
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sean was great and knowledgeable. Made quick work of the leak.

Plumbing leak repair
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service was completed fast and at a fair price! Would recommend and will use again for future needs

Water heater repairPlumbing leak repair
Betsy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called with a leaky toilet. They came out to Willow right away and that problem plus a couple others were quickly fixed. They left the job sight cleaner than it was. We will definitely hire them again.

Plumbing leak repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Mandee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Plumbing and Heating Doctor for for multiple repairs. They are always quick, reliable, friendly and do excellent work.I really appreciate that they walk you through everything they’re doing and all options available. We will continue to use and recommend them for any future plumbing and heating needs.

Faucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Jacinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super prompt, and got my leaky pipe fixed quickly! Very happy with my service.

Plumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Kelsey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After a burst pipe in our garage we called 10 different companies who either didn’t answer or wouldn’t come out! Plumbing & Heating Doctor answered quickly and had someone sent out within an hour! Jake was extremely personable, knowledgable and respectful! He fixed the issues quickly! I would definitely use Plumbing and Heating doctor again.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
aknavymomLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Have an excellent experience every single time with this company. Super nice, efficient, and we never ever worry about shoddy work. Tony is always so great about getting us fit into their no doubt busy schedule. Today, (Jason?) located issue, replaced section causing leak, showed me the bad part he removed. Very…

Water heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Extremely helpful! I called after hours and they made it my house in under 30 minutes and were able to identify and fix the problem in under an hour!

Plumbing leak repairToilet repair+ Responsiveness+ Punctuality+ Quality
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mason helped us fix the problem we called for quickly, efficiently, and explained in detail all about our system. He even helped us better understand our plumbing as our house is brand new to us. Will recommend plumbing and heating doctors to everyone we know! Thank you for taking care of us!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
AhliilLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mason was really great to work with! We had extensive leaking under our kitchen sink and he was able to squeeze us in the same day we called for service! Mason got here on time, got the work done quick, and also installed a new faucet for our sink. I definitely would recommend working with the Plumbing & Heating…

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Ally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mason was very professional, honest, and helpful! I highly recommend this company for all of your plumbing needs!

Plumbing leak repair+ Responsiveness+ Quality+ Professionalism
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After finding a serious leak in my crawlspace, I called every possible plumber in the Matsu region to repair the damage and no one would help, they were booked out for at least another week. The Plumbing & Heating Doctor answered the call and sent out a technician immediately. Mason arrived very quickly, was…

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
AK9074 years ago★★★★★

Rating only, no written review.

Faucet installationShower installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality

Price

$529+10% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair33$295–$1.2k
Plumbing pipe repair27$295–$931
Heating system maintenance24—
Plumbing leak repair18$246–$554
Water heater installation17$1.4k–$2.8k
Plumbing leak detection17$173–$503
HVAC system maintenance15$83–$295
Toilet repair11$228–$554

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