Experts Reviews · Company report
Plumbing & Heating Doctor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Plumbing & Heating Doctor

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 420 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing & Heating Doctor is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing & Heating Doctor is better than 89% of pipe repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing & Heating Doctor is better than 95% of pipe repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing & Heating Doctor is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Plumbing & Heating Doctor for 8 kinds of job.

Plumbing & Heating Doctor for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Plumbing pipe repair” · showing 20

Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Dan from the plumbing heating doctor did great work. Got both items requested completed timely and professionally. Great individual and great company. I highly recommend them for any work related to their trades. Honest and fair.

HVAC system maintenancePlumbing leak detectionPlumbing pipe repair
KyleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Adding to my previous 5 star review: I needed to call for an emergency plumbing fix for my outdoor septic cleanout pipe. JD from Plumbing & Heating Doctor responded very quickly to my after hours call and had the pipe cleared in no time. He was very professional and very helpful. JD also went above and beyond by…

Reasonable priceDrain cleaningPlumbing pipe repair
Jman6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dan has come out two or three times and is a consummate professional. High-quality workmanship, thoughtful advice, and zero pressure for an upsell. Will definitely use again if we need more plumbing support!

Plumbing pipe repairOutdoor plumbing system repair
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shawn did an amazing job for me today. He was personable and most of all he listened. I have been trying to fix this leak for a while and Shawn never gave up in finding the source! Thank you so much for a job above and beyond.

Plumbing pipe repair
MichaelLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

JD and the rest of the team were responsive, scheduled me quickly, and charged a fair price. Great work and definitely recommend them.

Plumbing pipe repair
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mark performed services on time and professional. Mark answered all questions with heating system. Well recommended for plumbing services.

Paid $400–600Reasonable pricePlumbing pipe repair
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just had furnace install, quick and professional, JD did an excellent job, would highly recommend

Paid $2,000+Great pricePlumbing pipe repairHeating equipment repair & installation
Monica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The plumbing and heating doctor I got was amazing. I’m very happy with the service I got. I definitely will save the number in my phone.

Paid $200–300Great pricePlumbing pipe repairShower repair
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am very pleased with the prompt and efficient service I received from PHD today. Mark and Sean were very professional, efficient and helpful. They are awesome and I will gladly recommend PHD to anyone in need of a plumber.

Paid $500–600Reasonable pricePlumbing pipe repair
Bruce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

JD did an awesome job fixing my water filtration system and installed a new filter for me. He showed up the same day I called and at the time they said he would be.

Paid $500–600Reasonable pricePlumbing pipe repair
Austin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I called PHD. They were upfront about the price over the phone. They fixed my pipes the same day I called them. Very efficient and professional!

Reasonable pricePlumbing pipe repair
Marlea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

PHD squeezed me in within hours and sent JD - who is very knowledgeable, communicative, and efficient - to get me back up and running. I thought this would be a nightmare, but JD had to the issue resolved so quickly and explained what was happening every step of the way. Truly excellent service from start to finish. I’m so grateful and highly recommend!

Paid $400–500Reasonable pricePlumbing pipe repair
Jarrod1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had an excellent experience on Christmas eve, they sent a guy right out and fixed the bursts pipes quickly and efficiently. He did a great job and I was pleasantly surprised by the cost as well. Would highly recommend the Plumbing and Heating Doctors!

Paid $1–100Great pricePlumbing pipe repair
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I needed an assist with a leaking boiler manifold after hours. I called Plumbing and Heating Doctor, who came highly recommended from a friend. They did not disappoint. JD showed up promptly with the parts and equipment to get the issues fixed. He was very professional, took time to answer some questions I had,…

Paid $900–1,000Reasonable priceHeating system repairPlumbing pipe repair
Jeanine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After a crazy wind storm I walked into my garage to a waterfall of water from our hot water heater/water softener. JD was able to send someone out early that day, even though they had been going nonstop during the storm. We discovered that the water softener had frozen and burst a pipe so the technician was able to…

Paid $200–300Great pricePlumbing pipe repair
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fantastic service. Polite phone call. Easy scheduling. Mark and Sean were great! Very friendly and quick workers! Problem solved. I'll call them again.

Plumbing pipe repair
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a leak that was dripping actively from the top floor to the middle floor. There was no visible water except for the steady drip. It took some significant sleuthing to discover what the leak was coming from. But they found it and repaired it. When they were done the leak was gone. JD and Chris worked well as a…

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

JD was fast and professional, helping with a water leak on a weekend night.

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repair
Brandi14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used them many times and highly recommend. Most recently JD saved the day!

Plumbing leak detectionPlumbing pipe repairWater tank repair
Betsy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called with a leaky toilet. They came out to Willow right away and that problem plus a couple others were quickly fixed. They left the job sight cleaner than it was. We will definitely hire them again.

Plumbing leak repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (7 more) →

Price

$529+10% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair33$295–$1.2k
Plumbing pipe repair27$295–$931
Heating system maintenance24—
Plumbing leak repair18$246–$554
Water heater installation17$1.4k–$2.8k
Plumbing leak detection17$173–$503
HVAC system maintenance15$83–$295
Toilet repair11$228–$554

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