How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPlumbing & Heating Doctor
Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 420 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Plumbing & Heating Doctor for 8 kinds of job.
Plumbing & Heating Doctor for water heater installation
Clear ✕All 17 Google reviews tagged “Water heater installation”
Can't say enough about what a great job Mark did. I highly recommend him. Professional, Kind and Efficient.
Professional, helpful, friendly, and efficient service! I highly recommend this company and their installer. Ask for Mark—he's the best! You won't be disappointed.
I had the most amazing experience with the Plumbing and Heating Doctor team. Aria and Braxton in the office were great communicators and always got me answers promptly. Tony jr. got me the quote and took the time to explain each item for the repairs. Mark and JD were the techs that made the repairs. All I know is I…
So grateful for this company & technician JD. Had 2 sumps installed & water heater replacement on the same day. A competitor said they could do JUST the sumps over 2 days in 3 months, PHD's JD scheduled me ~a week out, got it done in one day. Professional, informative, timely, thorough. I took a shot in the dark…
Our water heater failed over the 4th of July weekend, and Plumbing & Heating Doctor was the only company that answered our emergency call. Mark called us back almost immediately, answered all of our questions, and gave us clear recommendations. We decided to wait until Monday, and Mark arrived right on time. He was…
Awesome quick efficient service very knowledgeable
Our old water heater finally died. Laureta was extremely helpful! Plumbing & Heating Doctor sent Dan out to take a look. He was very knowledgeable and personable. Due to it's age and becoming a safety hazard, we ultimately decided to go with a tankless install. After a few days in operation, supplying hot water…
Excellent service! I discovered a leaking water heater on Monday and by Friday I had a new on-demand unit installed. JD & Dave were great and answered all my questions, they left my garage cleaner than when they arrived. Every person I spoke with at PHD was great, very polite & professional. I've already recommended PHD to several friends.
The service provided by Mark was professional and his customers service skills are outstanding. He is one of the most experienced and knowledgeable about his peer skill sets. In this installation he reached out to team members and supervisors to help correct a leak at the gas control valve. Water was leaking as…
Dan was very friendly and answered all my questions througly
The Doctor gets 5 stars from us! Everything was top notch service.
Mark and Sean installed a Rheem water heater and it has been a night and day difference. Thank you so much 🙏🙏
We have used Plumbing and Heating Doctor several times and have always been pleased. They do great work, are professional and care about their customers!
Have an excellent experience every single time with this company. Super nice, efficient, and we never ever worry about shoddy work. Tony is always so great about getting us fit into their no doubt busy schedule. Today, (Jason?) located issue, replaced section causing leak, showed me the bad part he removed. Very…
Responded quickly and completed install of a new water heater on a Sunday afternoon! Kind, professional, knowledgeable. Thank you!!
Very professional and willing to come out in short notice. Would highly recommend.
I will say, I do feel I over paid for the installation of my tankless water heater. However, other than departing with more money than I would have liked, I feel like it was worth it. What I paid extra for in this transaction was a company I feel I can trust. While I was quoted less from other companies for the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system repair | 33 | $295–$1.2k |
| Plumbing pipe repair | 27 | $295–$931 |
| Heating system maintenance | 24 | — |
| Plumbing leak repair | 18 | $246–$554 |
| Water heater installation | 17 | $1.4k–$2.8k |
| Plumbing leak detection | 17 | $173–$503 |
| HVAC system maintenance | 15 | $83–$295 |
| Toilet repair | 11 | $228–$554 |
