Experts Reviews · Company report
Plumbing Care Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Plumbing Care Inc.

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 424 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing Care Inc. is better than 84% of gas contractors.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing Care Inc. is better than 75% of gas contractors.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing Care Inc. is better than 95% of gas contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing Care Inc. is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing Care Inc. is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing Care Inc. is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired Plumbing Care Inc. for 8 kinds of job.

Plumbing Care Inc. for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$554
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Toilet repair”

brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Technician Dragon Lerinc was professional, considerate, on time, he knows his trade well! He even did the cleanup after his job is done! Thank you!

Paid $200–400Not sureToilet repair
RafaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★

Service was good, seemed a little pricey to unstuck a sponge that was accidentally flushed down the toilet. The employee also made an inappropriate comment about my wife. Next time, I'm looking elsewhere.

Paid $200–300Not sureToilet repair
Jackie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alan Altamirano of Plumbing Care Inc was very kind and professional. He fit the first flap in the toilet. When that didn’t work well, he went back to his supply store and got back to me within 20 minutes! He explained his steps and the reasoning. Got it all done expeditiously! He delivered completely and quickly.

Paid $200–300Reasonable priceToilet repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dimitry is the best. Helped me for several years and never disappoints. Thanks you!

Toilet repairWater heater installationFaucet repair
ChuckLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy with your service. Could not ask for a nicer more thorough technician. Thank you!!

Paid $200–300Reasonable priceToilet repair
Yolonda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I found this company though Home Depot and I only use them now for my plumbing needs. They are the best! Very professional, on time and knowledgeable. I’m so glad that I found this company.

Plumbing leak detectionToilet repair+ Responsiveness+ Punctuality+ Quality
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were fast and very professional. The cost was high, but for me it’s worth it.

Toilet repair+ Professionalism
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Plumbing Care is a responsive, professional, affordable company to do business with. Dimitry arrived early and went above and beyond to fix our issue. I highly recommend this company for your plumbing needs.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Donna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick assistance and very professional throughout the visit. Good communication regarding my plumbing issues. I would definitely use them again.

Plumbing leak detectionToilet repair+ Responsiveness+ Punctuality+ Quality
Katia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, professional, and reliable

Toilet repair+ Responsiveness+ Punctuality+ Quality
Jay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mitko was on time and very polite. He explained what the repair would involve and left the toilet area cleaner than when he started.

Toilet repair
VictorLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

An excellent job was done by Pablo. He replaced the pressure-reducing valve and made all the fittings look much nicer than before. He also inspected the water heating unit and provided good advice. Highly recommended!

Outdoor plumbing system repairToilet repair
ali7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company and team never disappoint. It have used them over 20 times in the past 10 years always friendly, always honest highly recommend their services.

Water heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
MissLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Al is an exemplary technician. On time, efficient, explained/showed what the cause of our issue was. Had the parts with him and showed us the price breakdown. He followed up with our call history making sure all previous visits/work were still ok. Such a great guy!

Toilet repair+ Responsiveness+ Punctuality+ Quality
mojiLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had water leaking in the living room ceiling from the upstairs bathroom and I called Plumbing care for service. They gave me a window of 2-4 pm on the same day. Keith and Mario showed up on time and went straight to work. Keith was spot on where to cut the ceiling to find the leak from the bathroom drain. Keith…

Plumbing leak detectionPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Tai10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keith the plumbing tech came on time and resolved my problem quickly. Communication was excellent. I would highly recommend this business.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Master bedroom toilet issue and the team responded on the weekend and came the very next day for a quick repair and replacement.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Roberta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet repair+ Responsiveness+ Punctuality+ Professionalism

Price

$498+41% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 60%Overpriced 2%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation37$1.2k–$2.5k
Plumbing pipe repair22$251–$1.4k
Water heater repair21$114–$680
Toilet repair18$124–$554
Plumbing leak detection15$57–$506
Drain cleaning13$57–$393
Plumbing leak repair9$251–$968
Outdoor plumbing system repair8$261–$2.2k

Compare with