Plumber · Rancho Cordova, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 46 gas contractorsiPosition by Experts Score among all companies we track in this category. · better than 44%
4.8★★★★★424 Google reviews · 24 photos
94%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$498typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Plumbing Care Inc. 4.8 out of 5 based on 424 reviews, with the owner responding to 96 percent of them. Customers frequently praise the company for punctual service, clear communication, and efficient repairs involving water heaters and leaks. However, lower-rated reviews indicate recurring concerns about high pricing for diagnostics and minor repairs, alongside isolated complaints regarding unprofessional technician behavior and unresolved issues.
Google rating: 4.8 out of 5 from 424 reviews (94% five-star).
Reviews on this page: 424 Google reviews (340 with written comments, 17 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 24, 2026.
Service: Gas Contractor serving Rancho Cordova, California.
Data from Google, last updated November 1, 2026.
Score profile vs other gas contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Plumbing Care Inc.Gas Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing Care Inc.: 84/100 on this factor. Category median: 88.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing Care Inc.: 75/100 on this factor. Category median: 87.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing Care Inc.: 95/100 on this factor. Category median: 95.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing Care Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing Care Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing Care Inc.: 100/100 on this factor. Category median: 78.A
100
Bar = this company · dark tick = category median.
Star ratings
424 Google reviews we collected
4.8of 5
5 stars39894%
4 stars102%
3 stars10%
2 stars51%
1 star102%
Praise vs complaints
Phrases our text analysis found in 340 written reviews
97%praise
Praise67397%
Complaints233%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1124%
Reasonable2760%
Overpriced12%
Not sure613%
$498+41% vs typical gas contractors
Middle half of what 37 customers paid ($246–$1.2k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude17826%
Speed & response17125%
Quality & results11416%
Would recommend7411%
Price & value7110%
Communication609%
Honesty & trust284%
What customers talk about
We read 340 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Technician Dragon Lerinc was professional, considerate, on time, he knows his trade well!”
“Andre was very pleasant and took care of my water heater drain valve problem real quick.”
“Friendly, professional, knowledgeable, worked fast and got the job done!”
“Such an awful experience.”
“Would highly recommend them and will use them again for my plumbing needs.”
“Based on my experience, I cannot recommend their services and would encourage potential customers to seek more honest and competent professionals elsewhere.”
“Zhivko came out to provide me with a free estimate for possible repair needed based on an error code I was getting with my heat pump hot water heater.”
“Service was good, seemed a little pricey to unstuck a sponge that was accidentally flushed down the toilet.”
“Zyaire is our favorite technician at Plumbing Care because he's consistently prompt, professional and explains everything clearly.”
“He is professional, highly knowledgeable, honest, and patient.”
People customers mention
Keith7 reviews
Alvictor6 reviews
Pablo6 reviews
Hristo6 reviews
Zyaire5 reviews
Zhivko4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Plumbing Care Inc. for 8 kinds of job. Pick one to see what they paid and said.
Bbrenda4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Technician Dragon Lerinc was professional, considerate, on time, he knows his trade well! He even did the cleanup after his job is done! Thank you!
Paid $200–400Not sureToilet repair
SSTACEY11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Very quick response. Was nice to have somebody answer the phone on a Saturday. Quickly diagnosed our problem and determined that our water heater was still under warranty. Got the part within one day and got it back up running. Our technician Zhivko was great.
Paid $200–400Reasonable priceWater tank repair
RRose1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Andre was very pleasant and took care of my water heater drain valve problem real quick. I was very impressed how he got straight to the problem.
Paid $200–400Reasonable priceWater heater repair
MMark9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great!!!
Friendly, professional, knowledgeable, worked fast and got the job done!
I love your company, will keep you on file for the future.
Paid $600–700Reasonable priceDrain cleaning
DDusty1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Plumbing Care took care of my issue with my shower, technician was very knowledgeable and friendly. Job was done on time and no surprise extra charges.
Paid $300–400Reasonable price
Jjohn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Did a diagnostic on my tankless water heater after a power surge. He knows his stuff….very thorough and very well explained our probler
Technician Dragon Lerinc was professional, considerate, on time, he knows his trade well! He even did the cleanup after his job is done! Thank you!
Price assessment: Not sure
Price: $200–400
Services: Toilet repair
Response from the owner · 2 years ago
Thank you Brenda for taking the time to share your positive experience with Plumbing Care Inc. We are delighted to hear that Technician Dragon Lerinc provided you with a professional and punctual service. At Plumbing Care Inc, we take great pride in our team's expertise and their commitment to delivering exceptional service.
We are glad to know that Dragon was able to exceed your expectations by not only demonstrating his proficiency but also ensuring that the area was left tidy after completing the job. Your kind words about his considerate approach and knowledge of the trade are greatly appreciated.
We value your trust in our services and look forward to assisting you with any future plumbing needs. Please do not hesitate to reach out to us if you require any further assistance.
S
STACEY LAFAVE11 reviewsiTotal number of Google reviews STACEY has written across all businesses on Google Maps, not just this one.
Very quick response. Was nice to have somebody answer the phone on a Saturday. Quickly diagnosed our problem and determined that our water heater was still under warranty. Got the part within one day and got it back up running. Our technician Zhivko was great.
Price assessment: Reasonable price
Price: $200–400
Services: Water tank repair
Response from the owner · 3 weeks ago
Thank you so much for your amazing 5-star review, Stacey! We're thrilled to hear that our team at Plumbing Care Inc. was able to respond quickly and assist you with your water heater issue. It's fantastic to know that Zhivko provided great service. Your satisfaction means the world to us! If you ever need assistance again, we're here for you!
A
Aimee Barbin1 reviewiTotal number of Google reviews Aimee has written across all businesses on Google Maps, not just this one.
Andre was fantastic! Very helpful and professional.
Price assessment: Great price
Price: $1–200
Services: Service not listed
Response from the owner · a month ago
Thank you so much for the glowing review, Aimee! We're thrilled to hear that Andre provided you with fantastic service at Plumbing Care Inc. Your satisfaction means the world to us! If you need any more plumbing assistance, we're here to help.
R
Rose Ray1 reviewiTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
Andre was very pleasant and took care of my water heater drain valve problem real quick. I was very impressed how he got straight to the problem.
Price assessment: Reasonable price
Price: $200–400
Services: Water heater repair
Response from the owner · a month ago
Thank you so much for your fantastic review, Rose! We're thrilled to hear that Andre was able to quickly resolve your water heater drain valve issue. At Plumbing Care Inc, we pride ourselves on efficient and friendly service. Your satisfaction means the world to us!
L
Lyle Mchugh3 reviewsiTotal number of Google reviews Lyle has written across all businesses on Google Maps, not just this one.
Thank you so much for the kind words, Lyle! We truly appreciate your 5-star review and are thrilled to hear that you loved the work we did at Plumbing Care Inc. Your satisfaction means the world to us! If you ever need our services again, we're here to help.
A
achilles19701 reviewiTotal number of Google reviews achilles1970 has written across all businesses on Google Maps, not just this one.
Thank you so much, Achilles! We're thrilled to hear you had an amazing experience with our fast and friendly service at Plumbing Care Inc. Your kind words motivate us to keep delivering top-notch service!
G
Gabrielle Giusti Kennedy9 reviewsiTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
Thank you so much for the fantastic 5-star review, Gabrielle! We're thrilled to hear that Andre provided you with wonderful service. Your recommendation means a lot to us at Plumbing Care Inc. We look forward to helping you again in the future!
M
Mark Arnez9 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Great!!!
Friendly, professional, knowledgeable, worked fast and got the job done!
I love your company, will keep you on file for the future.
Price assessment: Reasonable price
Price: $600–700
Services: Drain cleaning
Response from the owner · 5 months ago
Thank you so much for your wonderful review, Mark! We're thrilled to hear you had a great experience with Plumbing Care Inc. Our team takes pride in being friendly, professional, and efficient. We look forward to serving you again in the future!
D
Dusty Shaw1 reviewiTotal number of Google reviews Dusty has written across all businesses on Google Maps, not just this one.
Plumbing Care took care of my issue with my shower, technician was very knowledgeable and friendly. Job was done on time and no surprise extra charges.
Price assessment: Reasonable price
Price: $300–400
Response from the owner · 5 months ago
Thank you so much for the fantastic review, Dusty! We're thrilled to hear that our technician provided knowledgeable and friendly service while resolving your shower issue. At Plumbing Care Inc, we always aim for transparency with no surprise charges. Your satisfaction means the world to us! We look forward to helping you again in the future!
J
john merchant2 reviewsiTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Did a diagnostic on my tankless water heater after a power surge. He knows his stuff….very thorough and very well explained our probler
Price assessment: Reasonable price
Price: $1,000+
Services: Water heater installation
Response from the owner · 6 months ago
Thanks so much for the 5-star review, John! We're thrilled to hear that our team at Plumbing Care Inc. provided thorough diagnostics on your tankless water heater and clearly explained the issue. Your satisfaction means the world to us! If you ever need further assistance, we're here to help!
