Experts Reviews · Company report
Plumbing Care Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Plumbing Care Inc.

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 424 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing Care Inc. is better than 84% of gas contractors.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing Care Inc. is better than 75% of gas contractors.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing Care Inc. is better than 95% of gas contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing Care Inc. is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing Care Inc. is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing Care Inc. is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired Plumbing Care Inc. for 8 kinds of job.

Plumbing Care Inc. for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Water heater repair”

Rose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andre was very pleasant and took care of my water heater drain valve problem real quick. I was very impressed how he got straight to the problem.

Paid $200–400Reasonable priceWater heater repair
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Zhivco did a great job fixing our on demand water heater system. Hi also found and fixed a couple of other things. Thank you Plumbing Care Inc.

Paid $500–600Reasonable priceWater heater repair
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The tech texted before arriving and came during the scheduled window - had the part and was very knowledgeable and personable - fixed the gas ignition on the new water heater! And it was covered under warranty. So no charge

Great priceWater heater repair
nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very kind and knowledgeable. He was on it, spotted the problem and in the end my water heater is better than before.

Paid $1–100Great priceWater heater repair
ChandraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Actually looking forward to having plumbing issues in the future so I can call them again.

Water heater repair+ Responsiveness+ Punctuality+ Quality
JasonLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing worker and amazing service will definitely refer to other people about this amazing business

Water heater repair+ Responsiveness+ Punctuality+ Quality
ReddLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had called quite a few companies and all were very pricey. Plumbing Care came and did the work in a little over an hour. But the best part was he did all the work without draining/refilling my tank when the others said they would have to do that. A lot of water to waste! I'm very satisfied!

Water heater repair+ Responsiveness+ Punctuality+ Quality
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mitko was very professional, friendly and thorough while fixing my water heater. I would definitely recommend using this company.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Plumbing Care Inc saved the day with in-stock parts and immediate availability. My water heater stopped working and I needed a new control valve and burner unit. Al was friendly, knowledgeable and pleasant to speak to. As far as I can tell, he did a professional job and did so expediently and skillfully. It cost…

Water heater repair+ Responsiveness+ Punctuality+ Professionalism
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Plumbing Care is the BEST!!! Hristo, our technician, was knowledgeable, courteous, and helpful. He and the company went out of their way to repair our water heater in the fastest time possible. A total value.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Orlan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician Hristo was very professional and efficient. He carefully explained my options to repair or replace the water heater. He repaired in very short order.

Water heater repair+ Responsiveness+ Professionalism
Stratford4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly, and explaind all work.

Water heater repair+ Quality
Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

The sales manager is very pleasant and competent with my request but the technician was very difficult to work with and wanting to charge more at the beginning. Not a good customer experience.

Water heater repair+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceWater heater repair
g3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $900–1,000Not sureWater heater repair
debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Professionalism
Louis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Customer photo from Louis's reviewCustomer photo from Louis's review
Water heater installationPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Edward6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater repair+ Professionalism
Chetan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Professionalism
Paolo3 years ago★★★★★

Rating only, no written review.

Water heater repairService not listed+ Responsiveness+ Punctuality+ Professionalism

Price

$498+41% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 60%Overpriced 2%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation37$1.2k–$2.5k
Plumbing pipe repair22$251–$1.4k
Water heater repair21$114–$680
Toilet repair18$124–$554
Plumbing leak detection15$57–$506
Drain cleaning13$57–$393
Plumbing leak repair9$251–$968
Outdoor plumbing system repair8$261–$2.2k

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