Experts Reviews · Company report
Plumbing Express - Atlanta Repipe Specialists logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%88+12.4Replies to reviews 7%72+5.1Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Plumbing Express - Atlanta Repipe Specialists

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 2,261 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing Express - Atlanta Repipe Specialists is better than 89% of plumbers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing Express - Atlanta Repipe Specialists is better than 87% of plumbers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing Express - Atlanta Repipe Specialists is better than 86% of plumbers.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing Express - Atlanta Repipe Specialists is better than 88% of plumbers.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing Express - Atlanta Repipe Specialists is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing Express - Atlanta Repipe Specialists is better than 72% of plumbers.B
72

Reviews for your job

Customers hired Plumbing Express - Atlanta Repipe Specialists for 8 kinds of job.

Plumbing Express - Atlanta Repipe Specialists for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$693
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Shower repair”

A1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great professional service … i recommend

Shower repair
Craig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you for coming out and fixing it so quickly. The technician was very kind and thorough, and made sure any questions were answered.

Paid $200–300Reasonable priceShower repair
HeavenLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tim was great. Took the time to explain what he was doing and break down everything that needed to be done.

Water heater installationShower repair
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have used Plumbing Express for many years. Including repiping our old copper system. I never hesitate to call for any plumbing need. Very responsive, caring, courteous and thorough.

Paid $400–500Reasonable priceToilet repairShower repair
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been working on a "disasterpiece" remodel of my guess bathroom for quite some time, and very little has gone right. I had someone else install the shower/tub combo, and they did "most" of it right. The tub and two walls were correct, but the valve and spout were not, and it leaked when running a shower. I…

Reasonable priceShower repairPlumbing leak repair
Clay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel and his crew did an amazing job of getting a lot of very old plumbing working well. He talked me through every step of the process, and we talked in detail about the things that needed to be talked about, and I am extremely pleased with the outcome.

Shower installationToilet installationPlumbing fixture installation
Courtney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David was super helpful and and professional!!

Plumbing leak detectionPlumbing leak repairShower repair
LaChina's1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave was amazing! He was quick and efficient with the service and also gave me some good tips to look out for in case I run into the same issues. I appreciate him for taking the time to explain things to me instead of rushing through the job. If you use this service, ask for Dave!

Shower repair+ Punctuality+ Quality+ Professionalism
KristinaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel Edwards was not only on time but he went above and beyond to help fix my shower handle/water drip issue. He even drove to Home Depot himself to find the part needed! Hands down one of the nicest people and very informative!

Shower repair+ Responsiveness+ Punctuality+ Quality
Joshua9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave was great. He inspected a few of our sinks and gave us helpful suggestions to detect leaks in the future. Very helpful!

Plumbing leak repairShower repair+ Responsiveness+ Punctuality+ Quality
RaquelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave was the best!

Plumbing leak repairShower repair+ Responsiveness+ Punctuality+ Quality
JennyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Unfortunately, I have had to call Plumbing Express several times bcuz my house has different issues. They are always very professional. I have worked with Daniel now three times, and he is great. Plumbing Express has always had really good plumbers, in addition to Danielle as well. Danielle is very kind and…

Plumbing leak detectionGarbage disposal installationInstallation+ Responsiveness+ Punctuality+ Professionalism
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave was great! Very responsive, explained everything he was going to do, and followed up in a timely manner when we needed to order a part.

Shower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Francis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Definitely took care of every issue with no problem!

Plumbing leak detectionInstallationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Do not use this plumbing service!! They cracked the pan in our shower causing a leak doing a simple drain cleaning. We now have to do a complete renovation of the shower to repair the damage as it’s a tiled shower. It’s 100% the fault of this company, and they are refusing to take any responsibility.

Shower repair− Quality− Professionalism
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew Harris was my service technician and he was awesome in fixing years of bad piping for an affordable price.

Plumbing pipe repairShower repair+ Quality+ Professionalism+ Value
AdanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Initially, there was a mishap with the schedule and my appointment was pushed 2 days later. However, they were able to find someone to come to my house today. David Tzikas was excellent! He arrived on time, was able to find the problem and fixed it within 1 hr. Now we can have hot showers again! He was also very…

Shower repair+ Responsiveness+ Punctuality+ Quality
Eleanor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew, the tech, was punctual, knowledgeable, and gave detail explanation and quote. Exceptional service.

Shower repair+ Responsiveness+ Punctuality+ Quality
AndreaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Needed shower updated after a full piping install; Andrew came to give a quote and installed it the same day. Awesome work, thank you so much.

Shower repair+ Responsiveness+ Quality+ Professionalism
C7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time I’ve used this service and will continue doing so. They’ve shown up on time, to replace a basement pump and to repair a leaking faucet, worked quickly and accurately and cleaned up after themselves. I’ve never had a better experience with a plumbing service.

Shower repair+ Responsiveness+ Punctuality+ Quality
SkylerLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Everything I want in a plumbing service. Dispatch was quick and communicative. My plumber, Dylan, took the time to explain what he needed to do and why, then got my issue resolved in less than 20 minutes. A+, 5 star, will absolutely use this company again for all my plumbing needs!

Shower repair+ Responsiveness+ Punctuality+ Quality
Deanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prompt and professional! A technician was able to come out the day after I called, perform an inspection, provide a quote, and repair everything in a matter of hours. The warranty is also excellent!

Shower repairToilet repairDrain cleaning+ Responsiveness+ Professionalism
DerekLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’m grateful for having Jason out to help initially to fix a pinhole leak. He was professional enough to give me an estimate on my shower, which had been broken for months after another service recommended demolition and starting over. He was able to get the job done and save me thousands of dollars I did not have…

Plumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $800–900Reasonable priceFaucet repairFaucet installationShower repair
Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Shower repairToilet repair+ Responsiveness+ Professionalism
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

InstallationPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Shower repair+ Responsiveness+ Punctuality+ Quality

Price

$730+57% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 71%Overpriced 6%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair167$353–$1.2k
Plumbing leak detection135$124–$633
Water heater installation105$1.2k–$2.4k
Toilet repair103$216–$585
Plumbing leak repair96$271–$980
Water heater repair69$135–$567
Faucet repair53$205–$606
Outdoor plumbing system repair43$340–$1.5k

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