Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Plumbing Express - Atlanta Repipe Specialists logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%88+12.4Replies to reviews 7%72+5.1Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Plumbing Express - Atlanta Repipe Specialists

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,261 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing Express - Atlanta Repipe Specialists is better than 89% of plumbers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing Express - Atlanta Repipe Specialists is better than 87% of plumbers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing Express - Atlanta Repipe Specialists is better than 86% of plumbers.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing Express - Atlanta Repipe Specialists is better than 88% of plumbers.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing Express - Atlanta Repipe Specialists is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing Express - Atlanta Repipe Specialists is better than 72% of plumbers.B
72

Reviews for your job

Customers hired Plumbing Express - Atlanta Repipe Specialists for 8 kinds of job.

Plumbing Express - Atlanta Repipe Specialists for water tank installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water tank installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 10 Google reviews tagged “Water tank installation”

MarioLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I had a very positive experience with Dylan and Plumbing Express from start to finish. I had some major plumbing work that I needed done on a newly purchased home, including installing a tankless water heater. Dylan was the plumber assigned to me. I was really impressed with Dylan from day one, when he worked up a…

Paid $2,000+Reasonable priceWater tank installationFaucet repairService not listed
basil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This is the third or fourth time that I have used Plumbing Express and once again I have been extremely happy with their service. Their phone is always answered promptly and appointments are quick and easy to schedule. Dave Tsikas was our plumber today and he installed a new toilet for us. He was friendly,…

Paid $300–400OverpricedWater tank installation
Delaney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my second time using Plumbing Express. Once again, I had an excellent experience with Anthony Perez and Mark “Muscles,” who came out on Wednesday, September 17th to replace my old leaking hot water heater with a new tankless system. From start to finish, their service was outstanding. They showed up on…

Paid $1,000+Great priceWater tank installationWater heater repairPlumbing services
AnamariaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr Dave and Mark from plumbing express came out today and did an awesome job! We had about $5500 quoted to us in plumbing repairs prior closing on our new home in Roswell. We reached out to plumbing express the day after we moved in. Dave was great! He is super knowledge, professional, and skilled. He talked us…

Great priceWater heater installationShower installationDrain cleaning
Ethiopia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician was Dave. He was reliable, knowledgeable, and professional. We definitely recommend and would use again.

InstallationWater heater repairWater tank installation+ Responsiveness+ Punctuality+ Quality
cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience with Plumbing Express and especially with Dave Tzikas. Very professional, knowledgeable and goes above and beyond!

Water heater installationWater tank installation+ Responsiveness+ Professionalism
JennyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Unfortunately, I have had to call Plumbing Express several times bcuz my house has different issues. They are always very professional. I have worked with Daniel now three times, and he is great. Plumbing Express has always had really good plumbers, in addition to Danielle as well. Danielle is very kind and…

Plumbing leak detectionGarbage disposal installationInstallation+ Responsiveness+ Punctuality+ Professionalism
joLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Office and support staff were polite, professional, and always willing to go the extra mile. On-site crews arrived on time, communicated progress, and cleaned up before leaving. Estimates accurate- no surprises. Very satisfied.

Toilet installationWater heater installationInstallation
Chuck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Plumbing Express quickly setup a time for a technician to come out without asking me for my mother's maiden name. Dave, my tech, came out and was friendly and professional, installing a new tank the same day. He worked with me on a quirky aspect of where the tank is located. And they did it all for a reasonable…

Water tank installation+ Responsiveness+ Quality+ Professionalism
BenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionWater tank installation+ Responsiveness+ Quality+ Professionalism

Price

$730+57% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 71%Overpriced 6%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair167$353–$1.2k
Plumbing leak detection135$124–$633
Water heater installation105$1.2k–$2.4k
Toilet repair103$227–$606
Plumbing leak repair96$278–$986
Water heater repair69$135–$580
Faucet repair53$205–$607
Outdoor plumbing system repair43$353–$1.5k

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