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Plumbing Pals
Philadelphia, PA · 4.9★ (1,809)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%83+16.6Value 10%61+6.1Momentum 8%34+2.7Track record 7%67+4.7Accountability 5%87+4.4Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46
RankPosition by Experts Score among all companies we track in this category.#51
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$432
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.3.9%

Plumbing Pals for plumbing leak repair

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Jobs reviewedHow many Google reviews are tagged with this job.97
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 97 Google reviews tagged “Plumbing leak repair” · showing 20

★★★★★ Kieran · Edited 3 weeks ago

David was very helpful and generous with his time and explanations, resolved our leak issues quickly and thoroughly! 10/10 would recommend

Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ Sarah · 3 weeks ago

The technicians were great problem solvers, very patient and polite dealing with the cramped quarters and funky layout of an 1830s row house. Highly recommend

Paid $800–1,000Reasonable priceWater heater repairShower repairPlumbing leak repair
★★★★★ Helen · a month ago

Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…

Paid $2,000+Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Daniel · a month ago

Plumbing Pals repaired our water service main after it disconnected from the street. The entire process was seamless. They came out next day to check everything out, had the quote to us almost immediately, handled all the coordination with the city, and showed up on time to have the problem resolved within hours.…

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
★★★★★ Christy · Edited a month ago

I’ve used Plumbing Pals twice this summer for different jobs, and everyone I worked with was excellent. John and David installed a new Bradford White hot water heater, replaced my kitchen faucet, and repaired my bathtub. On a separate, unrelated visit, Alan and Kyle fixed a leaking dishwasher connection and…

Water heater installationFaucet installationPlumbing leak repair
★★★★★ Emma · Edited 2 months ago

I think this may be my second Google review for plumbing pals, but that’s how much I love them. I’ve used them in the past for huge jobs digging up my basement and driveway to replace my full drain pipe line, and I’ve used them for small things like a leaky faucet that needed replacing down to the wire. They’re…

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Suzanne · 2 months ago

David was punctual and professional in his interactions with me and the condo maintenance team. The issue was a major leak coming from the condo conditioned water pipe to my AC unit. He had my best interest in mind. I will call plumbing pals anytime and warmly. Recommend them from Customer Service to the plumbing team.

Great pricePlumbing leak repair
★★★★★ andrew · 3 months ago

Tommy and his partner were timely, professional, and extremely knowledgeable. My issue was resolved quickly and at an extremely reasonable price.

Paid $200–400Reasonable priceDrain cleaningPlumbing leak repair
★★★★★ Rob · 3 months ago

Plumber showed up on time, showed me the root of the issue, fixed the issue and even helped me with my upstairs sink water pressure. Reasonable prices. I will use Plumbing Pals again (I hope I don’t have to).

Paid $200–400Reasonable pricePlumbing leak repair
★★★★★ Marcus · 3 months ago

David was great! Explained everything clearly and worked quickly to get things sorted. My bathtub looks great and most importantly actually works now

Paid $1,400–1,600Not surePlumbing pipe repairFaucet installationPlumbing leak repair
★★★★★ Sanjuanita · Edited 3 months ago

Plumbing Pals has always provided me with prompt and excellent service. They have always been dependable and trustworthy. All staff involved on projects in my house are very hard working and reliable. The owners, Ricky and Travis, are hands on and care about customer service.

Paid $2,000+Great priceDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Martha · Edited 3 months ago

These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.

Paid $400–600Not sureToilet repairDrain cleaningService not listed+ Professionalism
★★ Hannah · 4 months ago

Unfortunately, they came to fix a leak in my kitchen sink piping and the next day it was still leaking.

Paid $300–400Not surePlumbing leak repair
★★★★★ Maria · Edited 4 months ago

Fantastic service when we called them . They showed up and fixed the issue

Paid $100–200Great pricePlumbing leak repair
★★★★ Carlos · 4 months ago

This company unlike some others actually listened to what I would say was a unique issue. That allowed them to be prepared to serve my need. Tech arrived when he was scheduled and resolved my issue and provided me with the information I needed to supply to the water dept.

Paid $100–200Reasonable pricePlumbing leak repair
★★★★★ Carlton · 5 months ago

I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…

Reasonable priceToilet repairWater heater installationDrain cleaning
★★★★★ Sothiary · Edited 6 months ago

The staff are very professional and quick. They did a great job with my plumbing issues.

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Matthew · 8 months ago

Plumbing Pals was reasonably priced, punctual, efficient, and completed the job just as quoted. I would recommend the business for any future plumbing needs.

Paid $1,000+Reasonable pricePlumbing pipe repairSewer repairPlumbing leak repair
★★★★★ Thierry · 8 months ago

For us Plumbing Pals was a lifesaver. We had a pipe burst in the wall leading to an outside faucet of our roof deck. We had to turn off the main. Plumbing Pals managed to come for an emergency repair the same day. We had water back before 6pm. They came back the next day to finish installing a new pipe and faucet.…

Paid $800–900Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ Angelika · Edited 8 months ago

Rickie was very thorough and explained everything he had to do very well. Leak detection and repair were not easy because of the narrow space but the guys got it done. :) Plumbing Pals respond fast and are very reliable.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing leak repair

Show more plumbing leak repair reviews (77 more) →

Why it scores 46How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%83+16.6Value 10%61+6.1Momentum 8%34+2.7Track record 7%67+4.7Accountability 5%87+4.4Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction26
Reliability14
Craft & service83
Value61
Momentum34
Track record67
Accountability87

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