PLUMBERS · PHILADELPHIA, PA
46SCORE

Plumbing Pals

Better than 43% of plumbers · #51 of 90

4.9★1,809 Google reviews
4.86★last 12 months
3.9%1–2★ in 2 yrs (avg 2.6%)
96%complaints answered

Plumbing Pals for plumbing leak detection

Clear ✕
Jobs reviewed122
★ on this job4.93
Usually paid$1,000+
Category typical$124–$656
Rank for this job#25 / 81
Said fair96%
★★★★★ Emma · Edited 2 months ago

I think this may be my second Google review for plumbing pals, but that’s how much I love them. I’ve used them in the past for huge jobs digging up my basement and driveway to replace my full drain pipe line, and I’ve used them for small things like a leaky faucet that needed replacing down to the wire. They’re…

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Rental · 2 months ago

John was there earlier than expected, found the issue and corrected it. I have used this company several times for our rental properties. Always professional, attentive and pricing is reasonable.

Paid $1–200Reasonable pricePlumbing leak detection
★★★★★ Sanjana · 2 months ago

Came home to leaking ceiling. Called plumbing pals and they were able to get some over that same afternoon. He diagnosed the problem quickly and connected me to a great HVAC guy who came to fix it the next day. Pricing was affordable

Paid $1–200Reasonable pricePlumbing leak detection
★★★★★ Carson · Edited 2 months ago

They were very quick to respond and we very detailed in their inspection and report description.

Paid $200–300Great pricePlumbing leak detection
★★★★★ Robin · 2 months ago

Plumbing Pals was a great experience. They found the problem and began serving. very professional! Would rate 5 stars.

Paid $600–800Reasonable pricePlumbing leak detection
★★★★★ Vicky · 3 months ago

Prompt and easy to schedule, these folks came after my basement flooded suddenly. They were kind and helped us work with insurance on the claim. Their prices were a bit more affordable than others. Definitely recommend!

Paid $200–400Reasonable pricePlumbing leak detectionSewer cleaning
★★★★★ Sanjuanita · Edited 3 months ago

Plumbing Pals has always provided me with prompt and excellent service. They have always been dependable and trustworthy. All staff involved on projects in my house are very hard working and reliable. The owners, Ricky and Travis, are hands on and care about customer service.

Paid $2,000+Great priceDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Martha · Edited 3 months ago

These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.

Paid $400–600Not sureToilet repairDrain cleaningService not listed+ Professionalism
★★★★★ Carlton · 5 months ago

I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…

Reasonable priceToilet repairWater heater installationDrain cleaning

vs category

Blue = Plumbing, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (83 reviews)2024-Q2: 4.77★ (73 reviews)2024-Q3: 4.79★ (63 reviews)2024-Q4: 4.80★ (71 reviews)2025-Q1: 4.82★ (108 reviews)2025-Q2: 4.61★ (31 reviews)2025-Q3: 4.90★ (79 reviews)2025-Q4: 4.73★ (59 reviews)2026-Q1: 4.93★ (82 reviews)2026-Q2: 4.85★ (99 reviews)2026-Q3: 4.85★ (110 reviews)2026-Q4: 4.33★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$432-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 62%Overpriced 4%Not sure 7%

Score factors

Satisfaction
26
Reliability
14
Craft & service
83
Value
61
Momentum
34
Track record
67
Accountability
87

Praised for

Google highlights · percentile vs peers

Quality
+562 / −5
Professionalism
+644 / −5
Responsiveness
+606 / −2
Punctuality
+595 / −2
Value
+455 / −5

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