Is Plumbing Pals any good?
Our verdict: solid, not standout — #51 of 90 plumbers, better than 43%. Customers single out its accountability and craft & service; reliability is where it trails.
Accountability — better than 87% of peers
Craft & service — better than 83% of peers
Momentum — 34th percentile
Satisfaction — 26th percentile
Reliability — 14th percentile
Plumbing Pals for drain cleaning
Clear ✕275 customers reviewed a drain cleaning job here and rated it 4.91★. Most paid $200–400 (category typical: $176–$580). For this job it ranks #24 of 79 plumbers we track.
All 275 Google reviews tagged “Drain cleaning” · showing 40
Tommy from plumbing pals did an amazing job! Got everything fixed quick and easy. Beyond thrilled with the work!
I had a great experience with Plumbing Pals (PP) today. My shower drain needed to be snaked so after a bit of Googling, I came across PP. I scheduled service and a technician came out the next day. They evaluated the issue, gave me an estimate, and once I approved it, got to work. Now my drain is clear. Highly…
Showed up right on time...very professional and courteous. ABSOLUTELY recommend them to everyone
The company was prompt, and they showed and explained everything. Allan, the plumber, was especially knowledgeable and made me feel that he knew what he was doing. Very satisfied with the company.
The communication and response time was terrific. I was able to get a resonable quote and have the repair done in a timely manner! Thanking Tommy and Plumbing Pals!!
Travis and his staff are the best. Very professional, knowledgeable, and easy to deal with.
Great speedy and thorough service
Plumbing Pals did a great job cleaning sewer lines, installing new toilets and vanities. I highly recommend them.
Excellent service.
Our technician was dismissive and refused to explain what was going on or what the problem was with our shower. He left our bathroom a mess and also slammed the door on our way out which caused something to fall and break which he didn’t bother to pick up. We also got out drain snaked by him only a few months ago…
Tommy and his partner were timely, professional, and extremely knowledgeable. My issue was resolved quickly and at an extremely reasonable price.
Steve was here quickly and solved an emergency problem that I was having with a bathtub drain. He was very nice and I appreciated his helpful personality.
Plumbing Pals has always provided me with prompt and excellent service. They have always been dependable and trustworthy. All staff involved on projects in my house are very hard working and reliable. The owners, Ricky and Travis, are hands on and care about customer service.
These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.
quick to respond and took care of the issue right away. Thank you
Great service. Knew exactly how to handle the problem. I give plumbing pals 5 stars all across the board
Clogged kitchen drain on Sunday, called and was given a 8-10am window on Monday. Leroy arrived on time, took a few tries, coming back in with bigger snakes (augur?), until drain was clear. Even then, there was a gurgle noise at the end on drain clearing, so he came back to run the snake one more time to clear that…
Don't ever call them for ur drain open. They try to charge me $350 for the main drain open and other only $220. So I said no I don't need u service, I call the other plumber.
The young man was very nice Did a great job I would use him Again I would highly recommend To others.
Highly recommend plumbing pals. Resolved a dire issue in our new rental. Important thing was how communicative they were. We understood what was going on right away. Timely and effective. Went above and beyond helping remove some water damaged items from our basement. Kudos to Leroy and Gavin for all the help. Once again, highly recommend!
Leroy was very efficient professional and courteous. After showing him and describing the problem. He gave me a detailed description what was going to be done to solve the problem. I am very pleased and satisfied with the end results. I definitely recommend your company to anyone with plumbing problems. From the…
Service is fantastic! Would recommend fully. Thank you Alan.
I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…
Allen came on time, was very professional, knowledgeable and handled the problem. He wore covers over his shoes for cleanliness as well. From our interaction with Allen I would recommend him/company and would not hesitate to first call Economy Drain Cleaning & Plumbing for future plumbing needs.
Tommy was super quick, transparent and knowledgeable when called out for a main water line blockage. Had us cleared out within a few minutes and explained best practices and what to monitor in our system going forward. Highly recommended!
I had a great experience with Plumbing Pals. From start to finish, their communication was excellent—they even called to keep me updated when the technician was running a bit late, which I really appreciated. The technician was professional, efficient, and quickly resolved the issue. Overall, I’m very satisfied with…
I recently had two services done by Plumbing Pals hydro water jet cleaning on my main sewer line and a kitchen faucet installation. Alan and Tommy were outstanding from start to finish. They were professional, knowledgeable, and took the time to answer every question I had without making me feel rushed. The work…
We’ve had an opportunity to work with several employees and teams for plumbing repairs and drain issues. John and Jared recently came out and did a complicated shower trim kit update in a shower installed in the 1940s in our 1890s row house breaking only the minimally necessary tile. They also had to do the…
Extremely responsive -- contacted them in evening and they arrived early the next morning. Effectively solved problem. LeRoy was very thorough, knowledgeable and professional.
Had a sink that wouldn't drain even after I tried everything, and they came out and fixed it pretty quickly. Great and quick service, and I loved that I can book online.
Quick response. Kept up to date on arrival. Explained the issue well; fixed it quickly. Tommy was polite and knowledgeable. Went the extra mile.
Excellent Service! Pleasant Technicians
Mike G came to my house and did an excellent and quick job. He also took some time out to explain to me what was going on with my drainage which I appreciated
Great job. Fast service. Friendly and knowledgeable staff. Leroy and Gavin did a great job. Very professional. Definitely would recommend to anyone
Plumbing pals have amazing expertise. Very responsive, show up on time and clean up after themselves.
Drain stopped back up after two weeks,horrible service
We’ve worked with Plumbing Pals a couple of times now and they’ve helpful, honest, and incredibly easy to work with. When our exterior water pipe to the hose started leaking, they came out immediately and fixed it. We had an issue with our back storm drain not draining. Tommy came out and was extremely thorough. He…
I hired Plumbing Pals to inspect a shower drain at my rental property. They arrived on time and, after checking things out, recommended clearing the drain with a snake. They pulled out some debris, so hopefully the issue is now resolved. They also took the time to check a couple of other items while on-site, which I…
I had a clogged kitchen drain and Leroy was able to snake my drain and fix my problem quickly. I very satisfied with the overall experience and would definitely recommend them
I had to call a plumber for a clog in my tub and I couldn't have chosen a better plumber. The job was completed in a timely and professional manner.I am satisfied with the job the plumbers did with my drain.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Plumbing Pals
Is Plumbing Pals good?
Yes by most measures: 4.9★ from 1,809 Google reviews and an Experts Score of 46/100 (grade C), #51 of 90 plumbers we track. 3.9% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Plumbing Pals charge?
Customers reported a typical bill of $432 (middle half $248–$906), 10% below the plumbers median of $480.
What do customers hire Plumbing Pals for?
Mostly drain cleaning (273), plumbing pipe repair (138), plumbing leak detection (120), toilet repair (102).
Does the owner respond to complaints?
The owner replied to 96% of 1–3★ reviews (category: 82%).
