Is Plumbing Pals any good?
Our verdict: solid, not standout — #51 of 90 plumbers, better than 43%. Customers single out its accountability and craft & service; reliability is where it trails.
Accountability — better than 87% of peers
Craft & service — better than 83% of peers
Momentum — 34th percentile
Satisfaction — 26th percentile
Reliability — 14th percentile
Plumbing Pals for plumbing leak detection
Clear ✕122 customers reviewed a plumbing leak detection job here and rated it 4.93★. Most paid $1,000+ (category typical: $124–$656). For this job it ranks #25 of 81 plumbers we track.
I think this may be my second Google review for plumbing pals, but that’s how much I love them. I’ve used them in the past for huge jobs digging up my basement and driveway to replace my full drain pipe line, and I’ve used them for small things like a leaky faucet that needed replacing down to the wire. They’re…
John was there earlier than expected, found the issue and corrected it. I have used this company several times for our rental properties. Always professional, attentive and pricing is reasonable.
Came home to leaking ceiling. Called plumbing pals and they were able to get some over that same afternoon. He diagnosed the problem quickly and connected me to a great HVAC guy who came to fix it the next day. Pricing was affordable
They were very quick to respond and we very detailed in their inspection and report description.
Plumbing Pals was a great experience. They found the problem and began serving. very professional! Would rate 5 stars.
Prompt and easy to schedule, these folks came after my basement flooded suddenly. They were kind and helped us work with insurance on the claim. Their prices were a bit more affordable than others. Definitely recommend!
Plumbing Pals has always provided me with prompt and excellent service. They have always been dependable and trustworthy. All staff involved on projects in my house are very hard working and reliable. The owners, Ricky and Travis, are hands on and care about customer service.
These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.
I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Plumbing Pals
Is Plumbing Pals good?
Yes by most measures: 4.9★ from 1,809 Google reviews and an Experts Score of 46/100 (grade C), #51 of 90 plumbers we track. 3.9% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Plumbing Pals charge?
Customers reported a typical bill of $432 (middle half $248–$906), 10% below the plumbers median of $480.
What do customers hire Plumbing Pals for?
Mostly drain cleaning (273), plumbing pipe repair (138), plumbing leak detection (120), toilet repair (102).
Does the owner respond to complaints?
The owner replied to 96% of 1–3★ reviews (category: 82%).