Plumbers · Philadelphia, PA

Is Plumbing Pals any good?

Our verdict: solid, not standout — #51 of 90 plumbers, better than 43%. Customers single out its accountability and craft & service; reliability is where it trails.

👍 Strengths

Accountability — better than 87% of peers

Craft & service — better than 83% of peers

👎 Watch-outs

Momentum — 34th percentile

Satisfaction — 26th percentile

Reliability — 14th percentile

Plumbing Pals for plumbing pipe repair

Clear ✕

141 customers reviewed a plumbing pipe repair job here and rated it 4.97★. Most paid $1,000+ (category typical: $366–$1.2k). For this job it ranks #18 of 83 plumbers we track.

All 141 Google reviews tagged “Plumbing pipe repair” · showing 40

★★★★★ Kieran · Edited 3 weeks ago

David was very helpful and generous with his time and explanations, resolved our leak issues quickly and thoroughly! 10/10 would recommend

Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ Nancy · Edited a month ago

Technician was professional, explained everything in detail. My go-to plumbers!

Plumbing pipe repair
★★★★★ Helen · a month ago

Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…

Paid $2,000+Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Daniel · a month ago

Plumbing Pals repaired our water service main after it disconnected from the street. The entire process was seamless. They came out next day to check everything out, had the quote to us almost immediately, handled all the coordination with the city, and showed up on time to have the problem resolved within hours.…

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
★★★★★ Daniel · Edited a month ago

Travis and his staff are the best. Very professional, knowledgeable, and easy to deal with.

Plumbing pipe repairDrain cleaning+ Responsiveness+ Quality+ Value
★★★★★ Emma · Edited 2 months ago

I think this may be my second Google review for plumbing pals, but that’s how much I love them. I’ve used them in the past for huge jobs digging up my basement and driveway to replace my full drain pipe line, and I’ve used them for small things like a leaky faucet that needed replacing down to the wire. They’re…

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Sheila · 2 months ago

John and crew were very punctual, professional and pleasant. He went above and beyond. John explained what and where the problem was, and the best solution. He did exactly what he said he could do. He replaced burst water pipes to my kitchen sink, which were located in a very small crawl space, without tearing…

Paid $1,000–1,200Reasonable pricePlumbing pipe repairFaucet installation
★★★★★ Marcus · 3 months ago

David was great! Explained everything clearly and worked quickly to get things sorted. My bathtub looks great and most importantly actually works now

Paid $1,400–1,600Not surePlumbing pipe repairFaucet installationPlumbing leak repair
★★★★★ Sanjuanita · Edited 3 months ago

Plumbing Pals has always provided me with prompt and excellent service. They have always been dependable and trustworthy. All staff involved on projects in my house are very hard working and reliable. The owners, Ricky and Travis, are hands on and care about customer service.

Paid $2,000+Great priceDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Martha · Edited 3 months ago

These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.

Paid $400–600Not sureToilet repairDrain cleaningService not listed+ Professionalism
★★★★★ dianna · Edited 4 months ago

I’m so very satisfied with service, they came in looking at my pipes and fixed it right then there, fast and speedy. This is my second time hiring them and I’m so very satisfied with their work.

Paid $600–800Reasonable priceWater heater installationPlumbing pipe repair
★★★★★ R · 4 months ago

Highly recommend Plumbing Pals! Ricky and Travas are both super responsive, efficient and knowledgable! Their office personnel are great as well. Top notch company!

Plumbing pipe repairSewer repair
★★★★★ Sandra · Edited 4 months ago

The young man was very nice Did a great job I would use him Again I would highly recommend To others.

Paid $1,000+Reasonable priceFaucet repair+ Professionalism+ Value
★★★★★ Mei · Edited 4 months ago

Plumbing Pals did an excellent job. Clear my pipe with no problem. Thanks to Tommy and his assistant. Would recommend for all your plumbing needs.

Paid $200–300Reasonable pricePlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
★★ Maria · Edited 4 months ago

I am changing my review from 5 stars to less. I had reviewed them the very day the work was done but since then, it has been a nightmare. Given, the actual plumbing work has not been an issue but the messy, overfilled concrete that they laid now caused me to find a contractor to lift the perfectly good tile,…

Paid $1,000+Great pricePlumbing pipe repair
★★★★★ Carlton · 5 months ago

I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…

Reasonable priceToilet repairWater heater installationDrain cleaning
★★★★★ Sothiary · Edited 6 months ago

The staff are very professional and quick. They did a great job with my plumbing issues.

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ joe · 6 months ago

Great, respectful service!

Paid $300–400Reasonable pricePlumbing pipe repair
★★★★★ Alexander · 6 months ago

Everything from scheduling to the work done was excellent. Alan arrived on time and went above and beyond to ensure work was completed as quoted. He always let me know what exactly was being done and why, and answered all of my questions. A true professional. I’ll have Plumbing Pals on speed dial for all of my…

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Eudaemonia · 6 months ago

We’ve had an opportunity to work with several employees and teams for plumbing repairs and drain issues. John and Jared recently came out and did a complicated shower trim kit update in a shower installed in the 1940s in our 1890s row house breaking only the minimally necessary tile. They also had to do the…

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
★★★★★ Matthew · 8 months ago

Plumbing Pals was reasonably priced, punctual, efficient, and completed the job just as quoted. I would recommend the business for any future plumbing needs.

Paid $1,000+Reasonable pricePlumbing pipe repairSewer repairPlumbing leak repair
★★★★★ Tee · Edited 8 months ago

David is the best thanks again plumbing pals 🔥🔥

Plumbing pipe repair+ Punctuality
★★★★★ Steves · 8 months ago

Great service. Prompt. Capable. Not too expensive no up charging, reliable work.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Thierry · 8 months ago

For us Plumbing Pals was a lifesaver. We had a pipe burst in the wall leading to an outside faucet of our roof deck. We had to turn off the main. Plumbing Pals managed to come for an emergency repair the same day. We had water back before 6pm. They came back the next day to finish installing a new pipe and faucet.…

Paid $800–900Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ lucas · 8 months ago

quick and clear

Plumbing leak detectionPlumbing pipe repair
★★★★★ Matt · 8 months ago

Simply the best. Started with thorough communication, execution, service, quality of work, and follow up! The whole process from start to finish was seamless. Got a bunch of water heaters at a multi unit property as well as a few boilers. Highly recommend!

Water heater installationPlumbing pipe repairService not listed
★★★★★ Olga · 8 months ago

We had a water line freeze and were without water for two days. Plumbing Pals, Anthony, came in and was able to find a solution very quickly. We are very grateful and impressed by how efficient the guys performed the job. Highly recommend!

Paid $400–500Great pricePlumbing pipe repair
★★★★★ Stephen · 8 months ago

They were great. Problem solved. Thank you!

Paid $700–800Not surePlumbing pipe repair
★★★★★ Bernie · 9 months ago

They did an outstanding job .

Paid $300–400Reasonable pricePlumbing pipe repairFaucet repair
★★★★★ Maddy · 9 months ago

Anthony and John were very professional. The job was done on time even though we had a stormy snow weekend. Excellent job.

Paid $900–1,000Reasonable priceGarbage disposal installationPlumbing pipe repair
★★★★★ Kyle · 11 months ago

I noticed a small leak on the old pipe attached to my new water heater (which was also installed by Plumbing Pals). I called and they were able to send out someone quickly. Anthony & John came out today and were courteous and professional. I was probably annoying them because we had JUST replaced the basement…

Paid $400–500Reasonable pricePlumbing pipe repair
★★★★★ Barbara · 11 months ago

I accidentally broke a valve on one of the pipes under my bathroom sink and water was leaking all.over. I called Plumbing Pals and Anthony came out not long after I called. He replaced some of the pipes very quickly and all is working perfectly. Anthony is just great! So happy!

Paid $1,000+Reasonable pricePlumbing pipe repair
★★★★★ Erinn · 11 months ago

Plumbing pals have amazing expertise. Very responsive, show up on time and clean up after themselves.

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
★★★★★ walter · 11 months ago

The work was very fast and thorough. My Pal was Anthony, and he arrived a little earlier than my time window I was given, which was awesome. Fob the tone I called the office at 845, he arrived and had everything done by 11. I thought it was going to be an all day affair, but i was pleasantly surprised. I needed my…

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ tyche · 11 months ago

Came quickly the next morning. Quoted me a price. Came in under it. Job was finished in no time. Completely satisfied

Paid $200–300Reasonable pricePlumbing pipe repair
★★★★★ Osee · 11 months ago

Top notch service. Quick and efficient in resolving the issue. Would hire again and recommend.

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
★★★★★ Jay · Edited a year ago

I’m extremely happy with the Service.

Paid $1,000+Reasonable priceToilet repairPlumbing pipe repairFaucet repair
★★★★★ Sarah · a year ago

I highly recommend Plumbing Pals! We recently had a water line break, which was stressful and a huge mess. We called Plumbing Pals for an emergency service (on a Saturday), and they were a lifesaver! Matt and his team member were able to shut off our water, and quickly diagnose the problem. Their work was efficient…

Paid $1,000+Reasonable pricePlumbing pipe repair
★★★★★ Dayana · a year ago

I recently hired Plumbing Pals for a complex sewer pipe project in my Philadelphia home. The work was intense, but the team executed it with professionalism and expertise. From the initial quote to the final completion, the crew was transparent, respectful, and diligent in their approach. I appreciated the detailed…

Paid $1,000+Reasonable pricePlumbing pipe repairSewer cleaningOutdoor plumbing system repair
★★★★★ Robert · Edited a year ago

Great service! On time and fee was well within our budget! Will definitely use them for our plumbing needs!

Plumbing pipe repair

Show more plumbing pipe repair reviews (101 more) →

Price

$$$$
$432-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Plumbing Pals

Is Plumbing Pals good?

Yes by most measures: 4.9★ from 1,809 Google reviews and an Experts Score of 46/100 (grade C), #51 of 90 plumbers we track. 3.9% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Plumbing Pals charge?

Customers reported a typical bill of $432 (middle half $248–$906), 10% below the plumbers median of $480.

What do customers hire Plumbing Pals for?

Mostly drain cleaning (273), plumbing pipe repair (138), plumbing leak detection (120), toilet repair (102).

Does the owner respond to complaints?

The owner replied to 96% of 1–3★ reviews (category: 82%).

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