Plumbers · Philadelphia, PA

Is Plumbing Pals any good?

Our verdict: solid, not standout — #51 of 90 plumbers, better than 43%. Customers single out its accountability and craft & service; reliability is where it trails.

👍 Strengths

Accountability — better than 87% of peers

Craft & service — better than 83% of peers

👎 Watch-outs

Momentum — 34th percentile

Satisfaction — 26th percentile

Reliability — 14th percentile

Plumbing Pals for sump pump repair

Clear ✕

10 customers reviewed a sump pump repair job here and rated it 5.00★. Most paid $1,000–1,200. For this job it ranks #2 of 17 plumbers we track.

All 10 Google reviews tagged “Sump pump repair”

★★★★★ Krishna · 2 months ago

We’ve used plumbing pals THREE times now and this is your one-stop shop! We highly recommend! Booking is exceptionally easy, the office team is very responsive and helpful. They are transparent about the cost of services and send comprehensive estimates. Shout-out to Alan who has come to our home for two calls. He…

Paid $1,000–1,200Garbage disposal installationFaucet repairToilet installation
★★★★★ Daniele · 11 months ago

Our main sewer pipe was cracked. The guys did an excellent job excavating under the sidewalk, replacing the pipe, and repairing the bricked sidewalk. Very professional and easy communication. Highly recommended.

Paid $1,000+Reasonable priceOutdoor plumbing system repairSump pump repairSewer repair
★★★★★ Alison · 3 years ago

Can’t say enough great things about this company as well as the plumber, Tim, who handled our sump pump job. Timely, responsive, honest and professional. I’ll be using them in the future for sure and recommending to clients and anyone looking for a reliable referral.

Sump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Amber · 3 years ago

Great service by Tim and Sam! Knowledgeable polite respectful. Highly recommend. Thank you!

Plumbing leak detectionPlumbing leak repairSump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jonathan · 3 years ago

New customer. Called due to noisy sump pump and they had a technician out within an hour! Sammy, the technician, was great! He was honest and showed me that my pump was fine and it was just that my float got caught up. He pushed it down and applied WD-40. He also recommended a standby pump from Home Depot for $50 in…

Sump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Erin · 4 years ago

We called Economy with an issue related to our sump pump and they were able to have someone come out the next day. Great communication and excellent service, Anthony explained what the issue was and how we could avoid it going forward, and quickly resolved the issue in under an hour. Would absolutely recommend…

Sump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mian · 4 years ago

My 15 yr old sump pump stopped working and l decided to replace with a new one. While other businesses would charge me $70+ just to take a look, Economy Plumbing gave me a quote over the phone (and the price was very reasonable!). The next day, two plumbers arrived one hour ahead of schedule and replaced the sump…

Sump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Shawn · 4 years ago

Sammy from Economy Drain Cleaning & Plumbing arrived on time to diagnose a problem I had with my bathroom pump. In less than 30 minutes, the problem was diagnosed to the best of his ability and a fix was identified to get the pump working again. I was shocked at how quickly it was to get a plumber on site and to…

Sump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Nancy · 3 years ago

Rating only, no written review.

Garbage disposal installationSump pump repair+ Responsiveness
★★★★★ Lanee · 4 years ago

Rating only, no written review.

Faucet repairSump pump repair

Price

$$$$
$432-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Plumbing Pals

Is Plumbing Pals good?

Yes by most measures: 4.9★ from 1,809 Google reviews and an Experts Score of 46/100 (grade C), #51 of 90 plumbers we track. 3.9% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Plumbing Pals charge?

Customers reported a typical bill of $432 (middle half $248–$906), 10% below the plumbers median of $480.

What do customers hire Plumbing Pals for?

Mostly drain cleaning (273), plumbing pipe repair (138), plumbing leak detection (120), toilet repair (102).

Does the owner respond to complaints?

The owner replied to 96% of 1–3★ reviews (category: 82%).

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