Plumbers · Philadelphia, PA

Is Plumbing Pals any good?

Our verdict: solid, not standout — #51 of 90 plumbers, better than 43%. Customers single out its accountability and craft & service; reliability is where it trails.

👍 Strengths

Accountability — better than 87% of peers

Craft & service — better than 83% of peers

👎 Watch-outs

Momentum — 34th percentile

Satisfaction — 26th percentile

Reliability — 14th percentile

Plumbing Pals for toilet repair

Clear ✕

103 customers reviewed a toilet repair job here and rated it 4.89★. Most paid $200–300 (category typical: $227–$618). For this job it ranks #37 of 81 plumbers we track.

All 103 Google reviews tagged “Toilet repair” · showing 20

★★★★★ Helen · a month ago

Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…

Paid $2,000+Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Gloria · a month ago

David was great. He explained the issue clearly and worked quickly and efficiently to repair my toilet. I will call Plumbing Pals again for any plumbing needs in the future.

Paid $200–400Reasonable priceToilet repair
★★★★★ Deb · a month ago

Very professional and no nonsense. Handled the problem right away and explained what was wrong and what was needed to fix it. Stephan and David were great and all was done quick and at a price that I really appreciated.

Paid $400–600Reasonable priceToilet repair
★★★★★ Rick · Edited a month ago

Workers were very professional and did excellent work. Very well done, I am pleased.

Paid $200–400Reasonable priceToilet repairOutdoor plumbing system repair
★★★★★ steven · 2 months ago

Prompt,on time service. Quickly replaced the supply valves on 3 toilets. Personable technician who was a pleasure to deal with t h.

Paid $400–600Toilet repair
★★★★★ Martha · Edited 3 months ago

These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.

Paid $400–600Not sureToilet repairDrain cleaningService not listed+ Professionalism
★★★★★ Anthony · 3 months ago

Great experience! I submitted a request for an appointment on the website and they responded immediately. Stephan was early and fixed things quickly. Very friendly and professional!

Paid $400–600Not sureToilet repair
★★★★★ Alan · 4 months ago

Great service and results from our local go-to plumber. Came out when scheduled. Would definitely recommend to others

Paid $400–600Reasonable priceToilet repair
★★★★★ Bruce · 4 months ago

Julian Hill gave great service and we are happy with the result. Also appreciated the prompt s heduling by the Company. I plan to use them again if needed for plumbing issues.

Paid $200–400Great priceToilet repair
★★★★★ Kathleen · 4 months ago

A new leak from the bottom of the tank had me call for help. With 5 adults 2 kids our bathroom gets a workout. I was calling hoping for help today, and sure enough John came out and fixed our toilet quickly. Ty John. Neither of us understood why plastic screws were used to hold the tank secure. The new normal.…

Paid $200–400Great priceToilet repair
★★★★★ Jose · 4 months ago

Ongoing client - I always call Plumbing Pals for all my plumbing solutions.

Reasonable priceToilet repair
★★★★★ Sandra · Edited 4 months ago

The young man was very nice Did a great job I would use him Again I would highly recommend To others.

Paid $1,000+Reasonable priceFaucet repair+ Professionalism+ Value
★★★★★ Matthew · Edited 4 months ago

Plumbing Pals was great again. They make working with them so easy. From scheduling to arriving on time, cleaning up when they are done. They always provide excellent service. Definitely my favorite group of contractors to work with.

Toilet repair
★★★★★ Francis · Edited 5 months ago

On time and efficient.

Toilet repair
★★★★★ Carlton · 5 months ago

I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…

Reasonable priceToilet repairWater heater installationDrain cleaning
★★★★★ Dr. · 6 months ago

Stephen was amazing. Definitely recommend plumbing pals

Paid $700–800Great priceToilet repair
★★★★★ John · 6 months ago

Very professional a great job

Paid $600–700Great priceToilet repair
★★★★★ Eugene · 8 months ago

Great work, on time, fast, and efficient.

Toilet repairWater heater repair
★★★★★ Tim · Edited 8 months ago

Very Professional and I highly recommend

Toilet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jennifer · 8 months ago

I had a leak dripping from my ceiling due to a toilet issue and Plumbing Pals sent someone to my home within half an hour of me calling them. They assessed the situation, went and got the required parts and completed the job within a couple hours. It was amazingly fast and efficient service.

Paid $400–500Reasonable priceToilet repair

Show more toilet repair reviews (83 more) →

Price

$$$$
$432-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Plumbing Pals

Is Plumbing Pals good?

Yes by most measures: 4.9★ from 1,809 Google reviews and an Experts Score of 46/100 (grade C), #51 of 90 plumbers we track. 3.9% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Plumbing Pals charge?

Customers reported a typical bill of $432 (middle half $248–$906), 10% below the plumbers median of $480.

What do customers hire Plumbing Pals for?

Mostly drain cleaning (273), plumbing pipe repair (138), plumbing leak detection (120), toilet repair (102).

Does the owner respond to complaints?

The owner replied to 96% of 1–3★ reviews (category: 82%).

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