Our verdict: solid, not standout — #51 of 90 plumbers, better than 43%. Customers single out its accountability and craft & service; reliability is where it trails.
👍 Strengths
Accountability — better than 87% of peers
Craft & service — better than 83% of peers
👎 Watch-outs
Momentum — 34th percentile
Satisfaction — 26th percentile
Reliability — 14th percentile
Need a specific job done? See what customers paid and said about it here.
103 customers reviewed a toilet repair job here and rated it 4.89★. Most paid $200–300 (category typical: $227–$618). For this job it ranks #37 of 81 plumbers we track.
All 103 Google reviews tagged “Toilet repair” · showing 40
Helen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…
Gloria3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David was great. He explained the issue clearly and worked quickly and efficiently to repair my toilet. I will call Plumbing Pals again for any plumbing needs in the future.
Paid $200–400Reasonable priceToilet repair
Deb2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional and no nonsense. Handled the problem right away and explained what was wrong and what was needed to fix it. Stephan and David were great and all was done quick and at a price that I really appreciated.
Paid $400–600Reasonable priceToilet repair
RickLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Workers were very professional and did excellent work. Very well done, I am pleased.
Paid $200–400Reasonable priceToilet repairOutdoor plumbing system repair
stevenLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Prompt,on time service. Quickly replaced the supply valves on 3 toilets. Personable technician who was a pleasure to deal with t h.
Paid $400–600Toilet repair
Martha12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.
Paid $400–600Not sureToilet repairDrain cleaningService not listed+ Professionalism
Anthony6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience! I submitted a request for an appointment on the website and they responded immediately. Stephan was early and fixed things quickly. Very friendly and professional!
Paid $400–600Not sureToilet repair
AlanLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great service and results from our local go-to plumber. Came out when scheduled. Would definitely recommend to others
Paid $400–600Reasonable priceToilet repair
Bruce4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Julian Hill gave great service and we are happy with the result. Also appreciated the prompt s heduling by the Company. I plan to use them again if needed for plumbing issues.
Paid $200–400Great priceToilet repair
KathleenLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
A new leak from the bottom of the tank had me call for help. With 5 adults 2 kids our bathroom gets a workout. I was calling hoping for help today, and sure enough John came out and fixed our toilet quickly. Ty John. Neither of us understood why plastic screws were used to hold the tank secure. The new normal.…
Paid $200–400Great priceToilet repair
Jose1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Ongoing client - I always call Plumbing Pals for all my plumbing solutions.
Reasonable priceToilet repair
Sandra3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
The young man was very nice
Did a great job I would use him
Again I would highly recommend
To others.
Paid $1,000+Reasonable priceFaucet repair+ Professionalism+ Value
Matthew6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Plumbing Pals was great again. They make working with them so easy. From scheduling to arriving on time, cleaning up when they are done. They always provide excellent service. Definitely my favorite group of contractors to work with.
Toilet repair
FrancisLocal Guide · 128 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
On time and efficient.
Toilet repair
Carlton1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…
Dr.6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Stephen was amazing. Definitely recommend plumbing pals
Paid $700–800Great priceToilet repair
John2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very professional a great job
Paid $600–700Great priceToilet repair
Eugene10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great work, on time, fast, and efficient.
Toilet repairWater heater repair
TimLocal Guide · 99 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Jennifer6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had a leak dripping from my ceiling due to a toilet issue and Plumbing Pals sent someone to my home within half an hour of me calling them. They assessed the situation, went and got the required parts and completed the job within a couple hours. It was amazingly fast and efficient service.
Paid $400–500Reasonable priceToilet repair
MikeLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
It was such a relief to have a person answer late at night to make an appointment for the next day, while I had a burst pipe. I heard so much positive things about this company and was glad to have good help available locally and friendly.
Toilet repair
MonicaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Excellent Service! Pleasant Technicians
Great priceToilet repairDrain cleaning
GeorgeLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I will never call any other plumber!! Awesome !!
Paid $100–200Reasonable priceToilet repair
RonLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★
this is the second time Alan has been here for us, was professional and knew what he was doing. Job well done. Thank you
Kwarezo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I had a clogged toilet line that was causing leaking and they were able to schedule an appointment within two hours. They were responsive, courteous, and reasonably priced. Anthony came out and was friendly, polite and able to resolve my issue very quickly.
Paid $100–200Reasonable priceToilet repair
Millicent2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Plumbing Pals were very professional in the repairs. Explained everything and answered all questions.
Paid $200–300Reasonable priceToilet repair
Amia8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
My toilet tank broke and after the management company didn’t acknowledge it for hours I knew I was going to have to fix it. This place was highly rated so I gave them a call. They here in an hour! 90 minutes after I placed the call, the job was done. No games very nice guys who were professional, and I can use the toilet. Definitely will reccomend them.
Paid $600–700Not sureToilet repair
Dora1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Same day service. Thank you
Not sureToilet repair
Elizabeth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Same day service
Everyone was very polite,informative and knowledgeable.
Paid $200–300Reasonable priceToilet repair
Jay1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Staci6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
Not fixed
Paid $200–300Toilet repair
Sarah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They were able to show up same day. My technician was polite, prompt and so wonderful! Issue was fixed within about an hour. I will DEFINITELY be using them again and also for my HVAC needs!
Paid $200–300Reasonable priceToilet repair
LizLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Plumbing Pals were communicative, efficient, and transparent in their work. Tommy was especially polite and informative when addressing my plumbing issue. I plan to use them in the future for any plumbing needs.
Paid $200–300Reasonable priceToilet repair
Nick8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I am a property manager and always use Plumbing Pals they do very good work, are very fairly priced and are reliable, what more can you ask for
Mike8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Travis was great. I had an early morning toilet clogged, on the weekend. Travis was on site in just over an hour. He accessed the situation and clearly communicated next steps as well as possible outcomes. He was quick, professional and left the bathroom clean and tidy. Good help is hard to find but when I do find…
Toilet repair
Marie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
All the workers Anthony, Tim And 2 others I don't have their names,Showed up on
time were conscious of keeping everything as clean and neat as possible and replaced stack pipe from bathroom on 2nd floor to basement. Highly recommend this company
rita1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
The plumbers were very professional and found the problem and fixed it quickly.
Ann10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
CONGRATULATIONS to Economy Drain Cleaning & Plumbing for first place in Philly based Plumbing companies. No surprise...they are terrific on all accounts. They are consummate professionals, arrive when they say they will arrive, take care of the issue with parts that will last, and reasonably priced. Have…
Michael3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Hands down the best plumbing service I have ever used. ALWAYS on time and never any hidden issues when it comes to pricing. If you are looking for a plumber, economy should be your choice.
Suze2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Yes by most measures: 4.9★ from 1,809 Google reviews and an Experts Score of 46/100 (grade C), #51 of 90 plumbers we track. 3.9% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Plumbing Pals charge?
Customers reported a typical bill of $432 (middle half $248–$906), 10% below the plumbers median of $480.
