Our verdict: solid, not standout — #51 of 90 plumbers, better than 43%. Customers single out its accountability and craft & service; reliability is where it trails.
👍 Strengths
Accountability — better than 87% of peers
Craft & service — better than 83% of peers
👎 Watch-outs
Momentum — 34th percentile
Satisfaction — 26th percentile
Reliability — 14th percentile
Need a specific job done? See what customers paid and said about it here.
103 customers reviewed a toilet repair job here and rated it 4.89★. Most paid $200–300 (category typical: $227–$618). For this job it ranks #37 of 81 plumbers we track.
All 103 Google reviews tagged “Toilet repair” · showing 60
Helen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…
Gloria3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David was great. He explained the issue clearly and worked quickly and efficiently to repair my toilet. I will call Plumbing Pals again for any plumbing needs in the future.
Paid $200–400Reasonable priceToilet repair
Deb2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional and no nonsense. Handled the problem right away and explained what was wrong and what was needed to fix it. Stephan and David were great and all was done quick and at a price that I really appreciated.
Paid $400–600Reasonable priceToilet repair
RickLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Workers were very professional and did excellent work. Very well done, I am pleased.
Paid $200–400Reasonable priceToilet repairOutdoor plumbing system repair
stevenLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Prompt,on time service. Quickly replaced the supply valves on 3 toilets. Personable technician who was a pleasure to deal with t h.
Paid $400–600Toilet repair
Martha12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.
Paid $400–600Not sureToilet repairDrain cleaningService not listed+ Professionalism
Anthony6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience! I submitted a request for an appointment on the website and they responded immediately. Stephan was early and fixed things quickly. Very friendly and professional!
Paid $400–600Not sureToilet repair
AlanLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great service and results from our local go-to plumber. Came out when scheduled. Would definitely recommend to others
Paid $400–600Reasonable priceToilet repair
Bruce4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Julian Hill gave great service and we are happy with the result. Also appreciated the prompt s heduling by the Company. I plan to use them again if needed for plumbing issues.
Paid $200–400Great priceToilet repair
KathleenLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
A new leak from the bottom of the tank had me call for help. With 5 adults 2 kids our bathroom gets a workout. I was calling hoping for help today, and sure enough John came out and fixed our toilet quickly. Ty John. Neither of us understood why plastic screws were used to hold the tank secure. The new normal.…
Paid $200–400Great priceToilet repair
Jose1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Ongoing client - I always call Plumbing Pals for all my plumbing solutions.
Reasonable priceToilet repair
Sandra3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
The young man was very nice
Did a great job I would use him
Again I would highly recommend
To others.
Paid $1,000+Reasonable priceFaucet repair+ Professionalism+ Value
Matthew6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Plumbing Pals was great again. They make working with them so easy. From scheduling to arriving on time, cleaning up when they are done. They always provide excellent service. Definitely my favorite group of contractors to work with.
Toilet repair
FrancisLocal Guide · 128 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
On time and efficient.
Toilet repair
Carlton1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…
Dr.6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Stephen was amazing. Definitely recommend plumbing pals
Paid $700–800Great priceToilet repair
John2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very professional a great job
Paid $600–700Great priceToilet repair
Eugene10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great work, on time, fast, and efficient.
Toilet repairWater heater repair
TimLocal Guide · 99 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Jennifer6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had a leak dripping from my ceiling due to a toilet issue and Plumbing Pals sent someone to my home within half an hour of me calling them. They assessed the situation, went and got the required parts and completed the job within a couple hours. It was amazingly fast and efficient service.
Paid $400–500Reasonable priceToilet repair
MikeLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
It was such a relief to have a person answer late at night to make an appointment for the next day, while I had a burst pipe. I heard so much positive things about this company and was glad to have good help available locally and friendly.
Toilet repair
MonicaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Excellent Service! Pleasant Technicians
Great priceToilet repairDrain cleaning
GeorgeLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I will never call any other plumber!! Awesome !!
Paid $100–200Reasonable priceToilet repair
RonLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★
this is the second time Alan has been here for us, was professional and knew what he was doing. Job well done. Thank you
Kwarezo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I had a clogged toilet line that was causing leaking and they were able to schedule an appointment within two hours. They were responsive, courteous, and reasonably priced. Anthony came out and was friendly, polite and able to resolve my issue very quickly.
Paid $100–200Reasonable priceToilet repair
Millicent2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Plumbing Pals were very professional in the repairs. Explained everything and answered all questions.
Paid $200–300Reasonable priceToilet repair
Amia8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
My toilet tank broke and after the management company didn’t acknowledge it for hours I knew I was going to have to fix it. This place was highly rated so I gave them a call. They here in an hour! 90 minutes after I placed the call, the job was done. No games very nice guys who were professional, and I can use the toilet. Definitely will reccomend them.
Paid $600–700Not sureToilet repair
Dora1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Same day service. Thank you
Not sureToilet repair
Elizabeth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Same day service
Everyone was very polite,informative and knowledgeable.
Paid $200–300Reasonable priceToilet repair
Jay1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Staci6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
Not fixed
Paid $200–300Toilet repair
Sarah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They were able to show up same day. My technician was polite, prompt and so wonderful! Issue was fixed within about an hour. I will DEFINITELY be using them again and also for my HVAC needs!
Paid $200–300Reasonable priceToilet repair
LizLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Plumbing Pals were communicative, efficient, and transparent in their work. Tommy was especially polite and informative when addressing my plumbing issue. I plan to use them in the future for any plumbing needs.
Paid $200–300Reasonable priceToilet repair
Nick8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I am a property manager and always use Plumbing Pals they do very good work, are very fairly priced and are reliable, what more can you ask for
Mike8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Travis was great. I had an early morning toilet clogged, on the weekend. Travis was on site in just over an hour. He accessed the situation and clearly communicated next steps as well as possible outcomes. He was quick, professional and left the bathroom clean and tidy. Good help is hard to find but when I do find…
Toilet repair
Marie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
All the workers Anthony, Tim And 2 others I don't have their names,Showed up on
time were conscious of keeping everything as clean and neat as possible and replaced stack pipe from bathroom on 2nd floor to basement. Highly recommend this company
rita1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
The plumbers were very professional and found the problem and fixed it quickly.
Ann10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
CONGRATULATIONS to Economy Drain Cleaning & Plumbing for first place in Philly based Plumbing companies. No surprise...they are terrific on all accounts. They are consummate professionals, arrive when they say they will arrive, take care of the issue with parts that will last, and reasonably priced. Have…
Michael3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Hands down the best plumbing service I have ever used. ALWAYS on time and never any hidden issues when it comes to pricing. If you are looking for a plumber, economy should be your choice.
Suze2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
AnonymousLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★
Didn’t fix the problem the first time correctly. Had to come back for fixing the issue again
Toilet repair− Quality− Value
Gary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
I called Economy and they came out the next day. They gave me a 2 hr. window and immediately followed up my call w/ a confirmation text and email and even showed up early. The tech, Tommy, was very helpful and professional. Economy was very responsive and professional, and I would definitely use them again.
Plumbing pipe repairToilet repairWater heater repair+ Quality+ Value
BrookeLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We called these plumbers for a leaking toilet and they came the next day when they said they would (gave us a 2 hour window) showed up early which was great. Anthony helped us and was knowledgeable and professional. He fixed the problem up with no mess. We are really happy! Thank you!
Tracey1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Just the best!! Tim actually wrestled a toilet that was glued to a floor…yeah, who does that. Tim was unfazed and got the job done! I cannot say enough kind words about them. You’re never surprised about pricing or the work that’s to be done. Very transparent and always a job well done. Thank you again!
Teshon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I’m very pleased with the workmanship that comes out to my house on time, clean up their mess and get to the problem
Dwayne4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great on time patient worked fast and good pricing will be using again
cheryl3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
This company offers very knowledgeable and professional from the office personnel to the plumbers themselves. This is the second I've called and they did not disappoint. I have added them to my contacts in my cell!
Toilet repairSewer cleaning
Bridget4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Would give double stars if an option. My recently purchased home seems to have just about every plumbing issue imaginable, and Economy's been incredible with detecting and fixing everything so far. The team's been exceptionally accommodating with getting things completed as affordably and efficiently as possible.…
Christian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Anthony was great! Fixed everything pretty fast.
Toilet repair+ Quality
john2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I had an emergency leaking toilet and economy drain came right away and explained everything thoroughly and fixed my leak fast.
DONNA2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Tim was outstanding! I was worried about it turning out to be a big job but he assured me it was nothing to worry about. Fixed with no problem.
Toilet repair
Kira_Halloween312 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Was able to come same day and came earlier than expected. Gavin fixed our clogged pipe quick and was very nice and professional.
AshelyLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I called Economy yesterday based upon their stellar reviews and was not disappointed. My downstairs toilet was leaking and I've got guests coming for Thanksgiving. Economy came in less than 24 hours and fixed the leak quickly. Gonna use them in the future for any of my plumbing needs!
Robert11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very responsive, knowledgeable and professional. Good people and great service.
M4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Sam was kind and competent and efficient! And the business staff was helpful, cheerful and efficient. Everyone was great!
A.3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very fast, friendly and professional. Will definitely us them again.
Brian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
A+ service and professionalism. I submitted for an appointment on their website for an issue with my toilet / drain and within 15 minutes I got an email response back to schedule and then within 20 minutes Sammy arrived at my house. Discovered the issue with my toilet right away and then did tests to check for…
Harry3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Alan was on time and professional. Gave us straight up information and everything was fixed quickly. Second time using this company and they have been great both times.
Ashley6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I called this morning and they sent Anthony and Tim over within 20 mins. They were able to quickly identify the issue and replace the parts that needed replacing. As a new, first time home owner, Anthony was very kind and explained all the services we may have missed by waiving inspection and offered helpful advice. I’ll certainly be using them again!
Liz8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Sam and Tim were excellent. I had hired another plumber in the past to evaluate our toilets and we were told that we would need to have a Kohler rep handle our issue. We then reached out to Economy Drain Cleaning and Plumbing, and they immediately recognized our problem. Sam was able to troubleshoot and fix our…
Yes by most measures: 4.9★ from 1,809 Google reviews and an Experts Score of 46/100 (grade C), #51 of 90 plumbers we track. 3.9% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Plumbing Pals charge?
Customers reported a typical bill of $432 (middle half $248–$906), 10% below the plumbers median of $480.
