Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%83+16.6Value 10%61+6.1Momentum 8%34+2.7Track record 7%67+4.7Accountability 5%87+4.4Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREPlumbing Pals
Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,809 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Plumbing Pals is better than 26% of plumbers.D
26
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Plumbing Pals is better than 14% of plumbers.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Plumbing Pals is better than 83% of plumbers.A
83
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Plumbing Pals is better than 61% of plumbers.B
61
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Plumbing Pals is better than 34% of plumbers.D
34
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Plumbing Pals is better than 67% of plumbers.B
67
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Plumbing Pals is better than 87% of plumbers.A
87
Reviews for your job
Customers hired Plumbing Pals for 8 kinds of job.
Plumbing Pals for chimney inspections
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$432-10% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 62%Overpriced 4%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 273 | $176–$580 |
| Plumbing pipe repair | 138 | $366–$1.2k |
| Plumbing leak detection | 120 | $124–$656 |
| Toilet repair | 102 | $227–$618 |
| Plumbing leak repair | 95 | $295–$1.1k |
| Sewer cleaning | 67 | $295–$693 |
| Faucet repair | 66 | $208–$611 |
| Outdoor plumbing system repair | 60 | $382–$1.5k |
