Experts Reviews · Company report
Plumbing Pals logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Plumbing Pals

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,809 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing Pals is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing Pals is better than 78% of plumbers.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing Pals is better than 90% of plumbers.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing Pals is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing Pals is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing Pals is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Plumbing Pals for 8 kinds of job.

Plumbing Pals for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$986
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Faucet installation” · showing 20

Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…

Paid $2,000+Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Christy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I’ve used Plumbing Pals twice this summer for different jobs, and everyone I worked with was excellent. John and David installed a new Bradford White hot water heater, replaced my kitchen faucet, and repaired my bathtub. On a separate, unrelated visit, Alan and Kyle fixed a leaking dishwasher connection and…

Water heater installationFaucet installationPlumbing leak repair
Eve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alan was great. Very knowledgeable, professional, and quick! He also wore shoe covers and was very mindful about leaving my home exactly as he found it. I was very impressed with Plumbing Pals overall. I was able to schedule an appointment online and book the actual repair within days. I would highly recommend.

Paid $800–1,000Not sureFaucet installation
Sheila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

John and crew were very punctual, professional and pleasant. He went above and beyond. John explained what and where the problem was, and the best solution. He did exactly what he said he could do. He replaced burst water pipes to my kitchen sink, which were located in a very small crawl space, without tearing…

Paid $1,000–1,200Reasonable pricePlumbing pipe repairFaucet installation
Marcus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

David was great! Explained everything clearly and worked quickly to get things sorted. My bathtub looks great and most importantly actually works now

Paid $1,400–1,600Not surePlumbing pipe repairFaucet installationPlumbing leak repair
MeganLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Finding good help that responds to your call is becoming harder and harder these days…Plumbing Pals called me to schedule my appointment for a free estimate immediately! The scheduling was very accommodating to my availability and the person I spoke to was extremely friendly! The plumbers were prompt, let me explain…

Paid $200–300Great priceFaucet installationService not listed
Johnathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fantastic reliable service! Plumbing Pals were ready to help when we called and outdid themselves with the job assisting the Bridesburg Cougars! Thank you very much!

Water heater installationPlumbing leak detectionOutdoor plumbing system repair
ShikaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a leak in the kitchen sink. They came out when they said they would. They took a look and saw that it was the faucet and hose and replaced them. They were professional and gave me options for to determine what I wanted. The quote is within range. They wore shoe covers to protect the floor and cleaned up afterward.

Paid $600–700Reasonable priceFaucet installation
Dax10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently had two services done by Plumbing Pals hydro water jet cleaning on my main sewer line and a kitchen faucet installation. Alan and Tommy were outstanding from start to finish. They were professional, knowledgeable, and took the time to answer every question I had without making me feel rushed. The work…

Paid $900–1,000Reasonable priceDrain cleaningFaucet installation
AlexanderLocal Guide · 225 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everything from scheduling to the work done was excellent. Alan arrived on time and went above and beyond to ensure work was completed as quoted. He always let me know what exactly was being done and why, and answered all of my questions. A true professional. I’ll have Plumbing Pals on speed dial for all of my future needs. Thanks!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Aaron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an immediate need and I called. The reviews were good so I felt comfortable. Mike and Jared came through and did a great job.

Faucet installation
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The technicians were very professional and friendly. They gave me a fair price for the work needed. The jobs were completed quick and cleanly.

Paid $300–400Faucet repairFaucet installation
Lincoln2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Shutoff valve replacement for hot and cold water at washroom utility sink. Prompt response and service.

Paid $300–400Reasonable priceFaucet installation
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I’ve used Plumbing Pals for various plumbing and heating fixes and always a quality job, on time and professional. Couldn’t ask for more would highly recommend!

Faucet installationPlumbing leak repair+ Quality
Osee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Top notch service. Quick and efficient in resolving the issue. Would hire again and recommend.

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Emmett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony was friendly, knowledgable, and did great work!

Paid $900–1,000Reasonable priceFaucet repairFaucet installation
Dayana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently hired Plumbing Pals for a complex sewer pipe project in my Philadelphia home. The work was intense, but the team executed it with professionalism and expertise. From the initial quote to the final completion, the crew was transparent, respectful, and diligent in their approach. I appreciated the detailed…

Paid $1,000+Reasonable pricePlumbing pipe repairSewer cleaningOutdoor plumbing system repair
Stosh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Responsive and professional. Immediate response and appointment scheduled the same day.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Hands down the best plumbing service I have ever used. ALWAYS on time and never any hidden issues when it comes to pricing. If you are looking for a plumber, economy should be your choice.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Professionalism
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Had Tim and Anthony out for a couple jobs recently and they were incredibly professional, efficient and clear with communication. They went above and beyond for a difficult faucet installation that I think some others might have quit on and helped determine where a leak in our shower was coming from really quickly.…

Plumbing leak detectionFaucet installationPlumbing leak repair

Show more faucet installation reviews (22 more) →

Price

$432-7% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning273$227–$554
Plumbing pipe repair138$353–$1.2k
Plumbing leak detection120$124–$633
Toilet repair102$227–$606
Plumbing leak repair95$278–$986
Sewer cleaning67$317–$606
Faucet repair66$205–$607
Outdoor plumbing system repair60$353–$1.5k

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