Experts Reviews · Company report
Plumbing Pals logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%83+16.6Value 10%61+6.1Momentum 8%34+2.7Track record 7%67+4.7Accountability 5%87+4.4Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE

Plumbing Pals

Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,809 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Plumbing Pals is better than 26% of plumbers.D
26
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Plumbing Pals is better than 14% of plumbers.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Plumbing Pals is better than 83% of plumbers.A
83
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Plumbing Pals is better than 61% of plumbers.B
61
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Plumbing Pals is better than 34% of plumbers.D
34
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Plumbing Pals is better than 67% of plumbers.B
67
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Plumbing Pals is better than 87% of plumbers.A
87

Reviews for your job

Customers hired Plumbing Pals for 8 kinds of job.

Plumbing Pals for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$382–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 61 Google reviews tagged “Outdoor plumbing system repair” · showing 20

★★★★★ Charles · 3 weeks ago

Quick, clean yard drain clean out. They were done in about 45 minutes. Friendly and got it done in one visit.

Paid $400–600Reasonable priceOutdoor plumbing system repair
★★★★★ Daniel · a month ago

Plumbing Pals repaired our water service main after it disconnected from the street. The entire process was seamless. They came out next day to check everything out, had the quote to us almost immediately, handled all the coordination with the city, and showed up on time to have the problem resolved within hours.…

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
★★★★★ Rick · Edited a month ago

Workers were very professional and did excellent work. Very well done, I am pleased.

Paid $200–400Reasonable priceToilet repairOutdoor plumbing system repair
★★★★★ Robert · Edited 3 months ago

Great quick service. No one wants to deal with a busted sewer pipe but they came out quickly, got me a fair estimate and did the repair on my curb trap quickly. I truly can’t say anything negative about my experience with Travas and his team at The Plumbing Pal’s.

Outdoor plumbing system repair
★★★★★ Steven · 3 months ago

Reliable service !

Paid $800–1,000Great priceSewer cleaningOutdoor plumbing system repair
★★★★★ Joe · Edited 5 months ago

Great customer service showed up on time fixed the issue great service to use did a great job installing mini split ac units...

Paid $1,000+Great priceOutdoor plumbing system repairService not listed+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Johnathan · 5 months ago

Fantastic reliable service! Plumbing Pals were ready to help when we called and outdid themselves with the job assisting the Bridesburg Cougars! Thank you very much!

Water heater installationPlumbing leak detectionOutdoor plumbing system repair
★★★★★ Alena · Edited 7 months ago

Working with This company was so easy and seamless. From the schedulers answering the phone to to the licensed repairman who arrived to repair things, top-notch service all the way through the process. Will be calling them again!

Paid $300–400Great priceService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ duy · 9 months ago

CVS Properties 1452 Rainer Road Brookhaven, PA 19015 Great job. thank you so much.

Paid $1,000+Great priceOutdoor plumbing system repair
★★★★★ Joey · 9 months ago

Honest, reliable, communicative, and trustworthy. Took me a while to find good plumbers but these guys are the real deal.

Paid $1,000+Reasonable priceOutdoor plumbing system repair
★★★★★ Oak · 11 months ago

We’ve worked with Plumbing Pals a couple of times now and they’ve helpful, honest, and incredibly easy to work with. When our exterior water pipe to the hose started leaking, they came out immediately and fixed it. We had an issue with our back storm drain not draining. Tommy came out and was extremely thorough. He…

Reasonable priceDrain cleaningFaucet repairSewer cleaning
★★★★★ Daniele · 11 months ago

Our main sewer pipe was cracked. The guys did an excellent job excavating under the sidewalk, replacing the pipe, and repairing the bricked sidewalk. Very professional and easy communication. Highly recommended.

Paid $1,000+Reasonable priceOutdoor plumbing system repairSump pump repairSewer repair
★★★★★ Leonard · a year ago

Great service on a garden drain problem that was not able to be fixed by a different plumber. Tommy Knew EXACTLY what he was doing and had the right equipment and fixed the problem within one hour. Tommy was courteous and respectful of my wife and me and of our property. I guarantee that our neighbors will use…

Drain cleaningOutdoor plumbing system repair
★★★★★ Dayana · a year ago

I recently hired Plumbing Pals for a complex sewer pipe project in my Philadelphia home. The work was intense, but the team executed it with professionalism and expertise. From the initial quote to the final completion, the crew was transparent, respectful, and diligent in their approach. I appreciated the detailed…

Paid $1,000+Reasonable pricePlumbing pipe repairSewer cleaningOutdoor plumbing system repair
★★★★★ Riley · Edited 2 years ago

Could not have picked a better team to complete our job. It was an incredibly difficult piece of work that needed to be done, but the guys went above and beyond to explain the situation with me, show me how everything should function/look like and they even stayed an extra day to make sure the job was done right.…

Plumbing leak repairOutdoor plumbing system repairSewer repair+ Punctuality+ Quality+ Professionalism
★★★★★ Nelson · 2 years ago

They did a great job. Very efficient and took care of the problem.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · Edited 2 years ago

Hands down the best plumbing service I have ever used. ALWAYS on time and never any hidden issues when it comes to pricing. If you are looking for a plumber, economy should be your choice.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Paul · 2 years ago

Highly Recommended!!! Friendly, fast, professional, and flexible where possible. They were not able to clear the line on the 1st visit, but deducted the cost against the final bill for replacing a section of collapsed outside pipe. They have a real human receptionist, Karissa, who is a pleasure to deal with, and…

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Jennifer · 3 years ago

Economy is super fantastic in every way! Extremely knowledgeable, professional, creative, and dedicated to solving the challenges at hand and delivering high quality solutions!

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ tony · 3 years ago

Used this company 3 times in a year for emergency commercial work. Always on time and the owner even came in his personal vehicle to help us once!

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism

Show more outdoor plumbing system repair reviews (41 more) →

Price

$432-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning273$176–$580
Plumbing pipe repair138$366–$1.2k
Plumbing leak detection120$124–$656
Toilet repair102$227–$618
Plumbing leak repair95$295–$1.1k
Sewer cleaning67$295–$693
Faucet repair66$208–$611
Outdoor plumbing system repair60$382–$1.5k

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