How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%83+16.6Value 10%61+6.1Momentum 8%34+2.7Track record 7%67+4.7Accountability 5%87+4.4Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREPlumbing Pals
Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,809 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: reliability.
Reviews for your job
Customers hired Plumbing Pals for 8 kinds of job.
Plumbing Pals for plumbing leak repair
Clear ✕All 97 Google reviews tagged “Plumbing leak repair” · showing 20
David was very helpful and generous with his time and explanations, resolved our leak issues quickly and thoroughly! 10/10 would recommend
The technicians were great problem solvers, very patient and polite dealing with the cramped quarters and funky layout of an 1830s row house. Highly recommend
Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…
Plumbing Pals repaired our water service main after it disconnected from the street. The entire process was seamless. They came out next day to check everything out, had the quote to us almost immediately, handled all the coordination with the city, and showed up on time to have the problem resolved within hours.…
I’ve used Plumbing Pals twice this summer for different jobs, and everyone I worked with was excellent. John and David installed a new Bradford White hot water heater, replaced my kitchen faucet, and repaired my bathtub. On a separate, unrelated visit, Alan and Kyle fixed a leaking dishwasher connection and…
I think this may be my second Google review for plumbing pals, but that’s how much I love them. I’ve used them in the past for huge jobs digging up my basement and driveway to replace my full drain pipe line, and I’ve used them for small things like a leaky faucet that needed replacing down to the wire. They’re…
David was punctual and professional in his interactions with me and the condo maintenance team. The issue was a major leak coming from the condo conditioned water pipe to my AC unit. He had my best interest in mind. I will call plumbing pals anytime and warmly. Recommend them from Customer Service to the plumbing team.
Tommy and his partner were timely, professional, and extremely knowledgeable. My issue was resolved quickly and at an extremely reasonable price.
Plumber showed up on time, showed me the root of the issue, fixed the issue and even helped me with my upstairs sink water pressure. Reasonable prices. I will use Plumbing Pals again (I hope I don’t have to).
David was great! Explained everything clearly and worked quickly to get things sorted. My bathtub looks great and most importantly actually works now
Plumbing Pals has always provided me with prompt and excellent service. They have always been dependable and trustworthy. All staff involved on projects in my house are very hard working and reliable. The owners, Ricky and Travis, are hands on and care about customer service.
These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.
Unfortunately, they came to fix a leak in my kitchen sink piping and the next day it was still leaking.
Fantastic service when we called them . They showed up and fixed the issue
This company unlike some others actually listened to what I would say was a unique issue. That allowed them to be prepared to serve my need. Tech arrived when he was scheduled and resolved my issue and provided me with the information I needed to supply to the water dept.
I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…
The staff are very professional and quick. They did a great job with my plumbing issues.
Plumbing Pals was reasonably priced, punctual, efficient, and completed the job just as quoted. I would recommend the business for any future plumbing needs.
For us Plumbing Pals was a lifesaver. We had a pipe burst in the wall leading to an outside faucet of our roof deck. We had to turn off the main. Plumbing Pals managed to come for an emergency repair the same day. We had water back before 6pm. They came back the next day to finish installing a new pipe and faucet.…
Rickie was very thorough and explained everything he had to do very well. Leak detection and repair were not easy because of the narrow space but the guys got it done. :) Plumbing Pals respond fast and are very reliable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 273 | $176–$580 |
| Plumbing pipe repair | 138 | $366–$1.2k |
| Plumbing leak detection | 120 | $124–$656 |
| Toilet repair | 102 | $227–$618 |
| Plumbing leak repair | 95 | $295–$1.1k |
| Sewer cleaning | 67 | $295–$693 |
| Faucet repair | 66 | $208–$611 |
| Outdoor plumbing system repair | 60 | $382–$1.5k |