Experts Reviews · Company report
Plumbing Pals logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%83+16.6Value 10%61+6.1Momentum 8%34+2.7Track record 7%67+4.7Accountability 5%87+4.4Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE

Plumbing Pals

Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,809 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Plumbing Pals is better than 26% of plumbers.D
26
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Plumbing Pals is better than 14% of plumbers.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Plumbing Pals is better than 83% of plumbers.A
83
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Plumbing Pals is better than 61% of plumbers.B
61
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Plumbing Pals is better than 34% of plumbers.D
34
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Plumbing Pals is better than 67% of plumbers.B
67
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Plumbing Pals is better than 87% of plumbers.A
87

Reviews for your job

Customers hired Plumbing Pals for 8 kinds of job.

Plumbing Pals for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.97
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 97 Google reviews tagged “Plumbing leak repair” · showing 40

★★★★★ Kieran · Edited 3 weeks ago

David was very helpful and generous with his time and explanations, resolved our leak issues quickly and thoroughly! 10/10 would recommend

Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ Sarah · 3 weeks ago

The technicians were great problem solvers, very patient and polite dealing with the cramped quarters and funky layout of an 1830s row house. Highly recommend

Paid $800–1,000Reasonable priceWater heater repairShower repairPlumbing leak repair
★★★★★ Helen · a month ago

Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…

Paid $2,000+Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Daniel · a month ago

Plumbing Pals repaired our water service main after it disconnected from the street. The entire process was seamless. They came out next day to check everything out, had the quote to us almost immediately, handled all the coordination with the city, and showed up on time to have the problem resolved within hours.…

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
★★★★★ Christy · Edited a month ago

I’ve used Plumbing Pals twice this summer for different jobs, and everyone I worked with was excellent. John and David installed a new Bradford White hot water heater, replaced my kitchen faucet, and repaired my bathtub. On a separate, unrelated visit, Alan and Kyle fixed a leaking dishwasher connection and…

Water heater installationFaucet installationPlumbing leak repair
★★★★★ Emma · Edited 2 months ago

I think this may be my second Google review for plumbing pals, but that’s how much I love them. I’ve used them in the past for huge jobs digging up my basement and driveway to replace my full drain pipe line, and I’ve used them for small things like a leaky faucet that needed replacing down to the wire. They’re…

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Suzanne · 2 months ago

David was punctual and professional in his interactions with me and the condo maintenance team. The issue was a major leak coming from the condo conditioned water pipe to my AC unit. He had my best interest in mind. I will call plumbing pals anytime and warmly. Recommend them from Customer Service to the plumbing team.

Great pricePlumbing leak repair
★★★★★ andrew · 3 months ago

Tommy and his partner were timely, professional, and extremely knowledgeable. My issue was resolved quickly and at an extremely reasonable price.

Paid $200–400Reasonable priceDrain cleaningPlumbing leak repair
★★★★★ Rob · 3 months ago

Plumber showed up on time, showed me the root of the issue, fixed the issue and even helped me with my upstairs sink water pressure. Reasonable prices. I will use Plumbing Pals again (I hope I don’t have to).

Paid $200–400Reasonable pricePlumbing leak repair
★★★★★ Marcus · 3 months ago

David was great! Explained everything clearly and worked quickly to get things sorted. My bathtub looks great and most importantly actually works now

Paid $1,400–1,600Not surePlumbing pipe repairFaucet installationPlumbing leak repair
★★★★★ Sanjuanita · Edited 3 months ago

Plumbing Pals has always provided me with prompt and excellent service. They have always been dependable and trustworthy. All staff involved on projects in my house are very hard working and reliable. The owners, Ricky and Travis, are hands on and care about customer service.

Paid $2,000+Great priceDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Martha · Edited 3 months ago

These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.

Paid $400–600Not sureToilet repairDrain cleaningService not listed+ Professionalism
★★ Hannah · 4 months ago

Unfortunately, they came to fix a leak in my kitchen sink piping and the next day it was still leaking.

Paid $300–400Not surePlumbing leak repair
★★★★★ Maria · Edited 4 months ago

Fantastic service when we called them . They showed up and fixed the issue

Paid $100–200Great pricePlumbing leak repair
★★★★ Carlos · 4 months ago

This company unlike some others actually listened to what I would say was a unique issue. That allowed them to be prepared to serve my need. Tech arrived when he was scheduled and resolved my issue and provided me with the information I needed to supply to the water dept.

Paid $100–200Reasonable pricePlumbing leak repair
★★★★★ Carlton · 5 months ago

I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…

Reasonable priceToilet repairWater heater installationDrain cleaning
★★★★★ Sothiary · Edited 6 months ago

The staff are very professional and quick. They did a great job with my plumbing issues.

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Matthew · 8 months ago

Plumbing Pals was reasonably priced, punctual, efficient, and completed the job just as quoted. I would recommend the business for any future plumbing needs.

Paid $1,000+Reasonable pricePlumbing pipe repairSewer repairPlumbing leak repair
★★★★★ Thierry · 8 months ago

For us Plumbing Pals was a lifesaver. We had a pipe burst in the wall leading to an outside faucet of our roof deck. We had to turn off the main. Plumbing Pals managed to come for an emergency repair the same day. We had water back before 6pm. They came back the next day to finish installing a new pipe and faucet.…

Paid $800–900Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ Angelika · Edited 8 months ago

Rickie was very thorough and explained everything he had to do very well. Leak detection and repair were not easy because of the narrow space but the guys got it done. :) Plumbing Pals respond fast and are very reliable.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing leak repair
★★★★★ Rodney · 8 months ago

Great service, personable staff & an excellent job! Anthony and Leroy were very professional and they did a great job

Paid $400–500Great pricePlumbing leak repair
★★★★★ Ronni · 10 months ago

Anthony and Gavin just came out with an hour of us calling and both found and fixed a leaking pipe in the walls. They were kind and explained everything. They cleaned up after themselves and were lit in less than an hour. I would definitely use them again.

Paid $900–1,000Not surePlumbing leak repair
★★★★★ walter · 11 months ago

The work was very fast and thorough. My Pal was Anthony, and he arrived a little earlier than my time window I was given, which was awesome. Fob the tone I called the office at 845, he arrived and had everything done by 11. I thought it was going to be an all day affair, but i was pleasantly surprised. I needed my…

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Dan · 11 months ago

Quick, efficient, and good natured. That's all I can ask for in a good plumber.

Paid $1,000+Reasonable pricePlumbing leak repair
★★★★★ Ed · Edited 11 months ago

I’ve used Plumbing Pals for various plumbing and heating fixes and always a quality job, on time and professional. Couldn’t ask for more would highly recommend!

Faucet installationPlumbing leak repair+ Quality
★★★★★ Priya · a year ago

A great experience. I needed a repair for a gas leak and Anthony and his apprentice showed up on time and were very professional. Everything they moved was returned to exactly where they found it. I would use them again.

Paid $200–300Reasonable pricePlumbing leak repair
★★★★★ Mary · a year ago

Dave and Jason were extremely thorough!

Great priceShower repairPlumbing leak repair
★★★★★ Kirby · Edited a year ago

They were fast, on time and very respectful. I like that they could come much faster than other plumbers in resolving my issue.

Faucet repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Janet · Edited a year ago

Quick response time replacing water heater. First one was defective & responded quickly to replace.

Faucet repairPlumbing leak repair
★★★★★ Nick · Edited a year ago

I am a property manager and always use Plumbing Pals they do very good work, are very fairly priced and are reliable, what more can you ask for

Toilet repairWater heater installationDrain cleaning+ Responsiveness+ Quality+ Professionalism
★★★★★ Riley · Edited 2 years ago

Could not have picked a better team to complete our job. It was an incredibly difficult piece of work that needed to be done, but the guys went above and beyond to explain the situation with me, show me how everything should function/look like and they even stayed an extra day to make sure the job was done right.…

Plumbing leak repairOutdoor plumbing system repairSewer repair+ Punctuality+ Quality+ Professionalism
★★★★★ Allison · 2 years ago

Anthony was great. He was able to resolve the situation quickly and effectively. I will definitely recommend Economy Drain Cleaning & Plumbing to anyone who needs a plumber.

Plumbing leak repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Michael · Edited 2 years ago

Hands down the best plumbing service I have ever used. ALWAYS on time and never any hidden issues when it comes to pricing. If you are looking for a plumber, economy should be your choice.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Lindsey · 2 years ago

Ricky came to help us with an absolute nightmare emergency pouring into our living room. He scheduled same day, showed up on time, and immediately knew what the issue was. He went above and beyond to fix it properly, confirmed the issue was resolved, and was reasonably priced and very compassionate about our…

Plumbing leak repairShower repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Lisa · Edited 2 years ago

Had Tim and Anthony out for a couple jobs recently and they were incredibly professional, efficient and clear with communication. They went above and beyond for a difficult faucet installation that I think some others might have quit on and helped determine where a leak in our shower was coming from really quickly.…

Plumbing leak detectionFaucet installationPlumbing leak repair
★★★★★ Reenie · 2 years ago

We had a leak in the basement and needed someone out as soon as possible. Travas and team came out on a Sunday to help us. They were very professional, polite and quick with the job. The problem was pinpointed and fixed within two hours and they even cleaned up after the job. Highly recommend!!

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jared · Edited 3 years ago

Travis, Ricky and the rest of the Economy Plumbing team are very responsive and knowledgeable. They go above and beyond to find and fix any plumbing problem. I use them for all of my plumbing needs - big and small.

Plumbing leak detectionShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Jennifer · 3 years ago

Economy is super fantastic in every way! Extremely knowledgeable, professional, creative, and dedicated to solving the challenges at hand and delivering high quality solutions!

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Lisa · 3 years ago

Excellent communication through quote, scheduling and appointment of a kitchen faucet replacement. In preparation for the appointment while removing items from under the sink to allow the Economy team access, I noticed water. Upon arrival, Alan quickly identified the trap was the culprit and this issue was also…

Faucet installationPlumbing leak repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Aisha · Edited 3 years ago

Came early and finished the job in less than an hour (water heater replacement) for a fair price

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak repair reviews (57 more) →

Price

$432-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning273$176–$580
Plumbing pipe repair138$366–$1.2k
Plumbing leak detection120$124–$656
Toilet repair102$227–$618
Plumbing leak repair95$295–$1.1k
Sewer cleaning67$295–$693
Faucet repair66$208–$611
Outdoor plumbing system repair60$382–$1.5k

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