How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%83+16.6Value 10%61+6.1Momentum 8%34+2.7Track record 7%67+4.7Accountability 5%87+4.4Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREPlumbing Pals
Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,809 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: reliability.
Reviews for your job
Customers hired Plumbing Pals for 8 kinds of job.
Plumbing Pals for plumbing pipe repair
Clear ✕All 141 Google reviews tagged “Plumbing pipe repair” · showing 20
David was very helpful and generous with his time and explanations, resolved our leak issues quickly and thoroughly! 10/10 would recommend
Technician was professional, explained everything in detail. My go-to plumbers!
Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…
Plumbing Pals repaired our water service main after it disconnected from the street. The entire process was seamless. They came out next day to check everything out, had the quote to us almost immediately, handled all the coordination with the city, and showed up on time to have the problem resolved within hours.…
Travis and his staff are the best. Very professional, knowledgeable, and easy to deal with.
I think this may be my second Google review for plumbing pals, but that’s how much I love them. I’ve used them in the past for huge jobs digging up my basement and driveway to replace my full drain pipe line, and I’ve used them for small things like a leaky faucet that needed replacing down to the wire. They’re…
John and crew were very punctual, professional and pleasant. He went above and beyond. John explained what and where the problem was, and the best solution. He did exactly what he said he could do. He replaced burst water pipes to my kitchen sink, which were located in a very small crawl space, without tearing…
David was great! Explained everything clearly and worked quickly to get things sorted. My bathtub looks great and most importantly actually works now
Plumbing Pals has always provided me with prompt and excellent service. They have always been dependable and trustworthy. All staff involved on projects in my house are very hard working and reliable. The owners, Ricky and Travis, are hands on and care about customer service.
These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.
I’m so very satisfied with service, they came in looking at my pipes and fixed it right then there, fast and speedy. This is my second time hiring them and I’m so very satisfied with their work.
Highly recommend Plumbing Pals! Ricky and Travas are both super responsive, efficient and knowledgable! Their office personnel are great as well. Top notch company!
The young man was very nice Did a great job I would use him Again I would highly recommend To others.
Plumbing Pals did an excellent job. Clear my pipe with no problem. Thanks to Tommy and his assistant. Would recommend for all your plumbing needs.
I am changing my review from 5 stars to less. I had reviewed them the very day the work was done but since then, it has been a nightmare. Given, the actual plumbing work has not been an issue but the messy, overfilled concrete that they laid now caused me to find a contractor to lift the perfectly good tile,…
I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…
The staff are very professional and quick. They did a great job with my plumbing issues.
Great, respectful service!
Everything from scheduling to the work done was excellent. Alan arrived on time and went above and beyond to ensure work was completed as quoted. He always let me know what exactly was being done and why, and answered all of my questions. A true professional. I’ll have Plumbing Pals on speed dial for all of my…
We’ve had an opportunity to work with several employees and teams for plumbing repairs and drain issues. John and Jared recently came out and did a complicated shower trim kit update in a shower installed in the 1940s in our 1890s row house breaking only the minimally necessary tile. They also had to do the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 273 | $176–$580 |
| Plumbing pipe repair | 138 | $366–$1.2k |
| Plumbing leak detection | 120 | $124–$656 |
| Toilet repair | 102 | $227–$618 |
| Plumbing leak repair | 95 | $295–$1.1k |
| Sewer cleaning | 67 | $295–$693 |
| Faucet repair | 66 | $208–$611 |
| Outdoor plumbing system repair | 60 | $382–$1.5k |
