How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPlumbing Pals
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,809 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Plumbing Pals for 8 kinds of job.
Plumbing Pals for toilet repair
Clear ✕All 103 Google reviews tagged “Toilet repair”
Plumbing Pals came highly recommended by a family friend and they exceeded our expectations. We had plumbing issues throughout our home as well as our HVAC system not working as it should. Nick solved the HVAC issue immediately and he shared helpful tips for maximizing the efficiency of our system. Stephan is an…
David was great. He explained the issue clearly and worked quickly and efficiently to repair my toilet. I will call Plumbing Pals again for any plumbing needs in the future.
Very professional and no nonsense. Handled the problem right away and explained what was wrong and what was needed to fix it. Stephan and David were great and all was done quick and at a price that I really appreciated.
Workers were very professional and did excellent work. Very well done, I am pleased.
Prompt,on time service. Quickly replaced the supply valves on 3 toilets. Personable technician who was a pleasure to deal with t h.
These guys were awesome and very respectful and patient in addition to solving my issues. I will be calling them again.
Great experience! I submitted a request for an appointment on the website and they responded immediately. Stephan was early and fixed things quickly. Very friendly and professional!
Great service and results from our local go-to plumber. Came out when scheduled. Would definitely recommend to others
Julian Hill gave great service and we are happy with the result. Also appreciated the prompt s heduling by the Company. I plan to use them again if needed for plumbing issues.
A new leak from the bottom of the tank had me call for help. With 5 adults 2 kids our bathroom gets a workout. I was calling hoping for help today, and sure enough John came out and fixed our toilet quickly. Ty John. Neither of us understood why plastic screws were used to hold the tank secure. The new normal.…
Ongoing client - I always call Plumbing Pals for all my plumbing solutions.
The young man was very nice Did a great job I would use him Again I would highly recommend To others.
Plumbing Pals was great again. They make working with them so easy. From scheduling to arriving on time, cleaning up when they are done. They always provide excellent service. Definitely my favorite group of contractors to work with.
On time and efficient.
I've been going to Plumbing Pals for various plumbing issues for at least the last 5 or 6 years, and I won't call anyone else. They respond extremely quickly (even faster if there's an emergency), the work is quality, and the pricing is fair – they always propose what actually needs to be done, and won't upsell you.…
Stephen was amazing. Definitely recommend plumbing pals
Very professional a great job
Great work, on time, fast, and efficient.
Very Professional and I highly recommend
I had a leak dripping from my ceiling due to a toilet issue and Plumbing Pals sent someone to my home within half an hour of me calling them. They assessed the situation, went and got the required parts and completed the job within a couple hours. It was amazingly fast and efficient service.
It was such a relief to have a person answer late at night to make an appointment for the next day, while I had a burst pipe. I heard so much positive things about this company and was glad to have good help available locally and friendly.
Excellent Service! Pleasant Technicians
I will never call any other plumber!! Awesome !!
this is the second time Alan has been here for us, was professional and knew what he was doing. Job well done. Thank you
I had a clogged toilet line that was causing leaking and they were able to schedule an appointment within two hours. They were responsive, courteous, and reasonably priced. Anthony came out and was friendly, polite and able to resolve my issue very quickly.
Plumbing Pals were very professional in the repairs. Explained everything and answered all questions.
My toilet tank broke and after the management company didn’t acknowledge it for hours I knew I was going to have to fix it. This place was highly rated so I gave them a call. They here in an hour! 90 minutes after I placed the call, the job was done. No games very nice guys who were professional, and I can use the toilet. Definitely will reccomend them.
Same day service. Thank you
Same day service Everyone was very polite,informative and knowledgeable.
I’m extremely happy with the Service.
Not fixed
They were able to show up same day. My technician was polite, prompt and so wonderful! Issue was fixed within about an hour. I will DEFINITELY be using them again and also for my HVAC needs!
Plumbing Pals were communicative, efficient, and transparent in their work. Tommy was especially polite and informative when addressing my plumbing issue. I plan to use them in the future for any plumbing needs.
I am a property manager and always use Plumbing Pals they do very good work, are very fairly priced and are reliable, what more can you ask for
Travis was great. I had an early morning toilet clogged, on the weekend. Travis was on site in just over an hour. He accessed the situation and clearly communicated next steps as well as possible outcomes. He was quick, professional and left the bathroom clean and tidy. Good help is hard to find but when I do find…
All the workers Anthony, Tim And 2 others I don't have their names,Showed up on time were conscious of keeping everything as clean and neat as possible and replaced stack pipe from bathroom on 2nd floor to basement. Highly recommend this company
The plumbers were very professional and found the problem and fixed it quickly.
CONGRATULATIONS to Economy Drain Cleaning & Plumbing for first place in Philly based Plumbing companies. No surprise...they are terrific on all accounts. They are consummate professionals, arrive when they say they will arrive, take care of the issue with parts that will last, and reasonably priced. Have…
Hands down the best plumbing service I have ever used. ALWAYS on time and never any hidden issues when it comes to pricing. If you are looking for a plumber, economy should be your choice.
Quick & efficient
Didn’t fix the problem the first time correctly. Had to come back for fixing the issue again
I called Economy and they came out the next day. They gave me a 2 hr. window and immediately followed up my call w/ a confirmation text and email and even showed up early. The tech, Tommy, was very helpful and professional. Economy was very responsive and professional, and I would definitely use them again.
We called these plumbers for a leaking toilet and they came the next day when they said they would (gave us a 2 hour window) showed up early which was great. Anthony helped us and was knowledgeable and professional. He fixed the problem up with no mess. We are really happy! Thank you!
Just the best!! Tim actually wrestled a toilet that was glued to a floor…yeah, who does that. Tim was unfazed and got the job done! I cannot say enough kind words about them. You’re never surprised about pricing or the work that’s to be done. Very transparent and always a job well done. Thank you again!
I’m very pleased with the workmanship that comes out to my house on time, clean up their mess and get to the problem
Great on time patient worked fast and good pricing will be using again
This company offers very knowledgeable and professional from the office personnel to the plumbers themselves. This is the second I've called and they did not disappoint. I have added them to my contacts in my cell!
Would give double stars if an option. My recently purchased home seems to have just about every plumbing issue imaginable, and Economy's been incredible with detecting and fixing everything so far. The team's been exceptionally accommodating with getting things completed as affordably and efficiently as possible.…
Anthony was great! Fixed everything pretty fast.
I had an emergency leaking toilet and economy drain came right away and explained everything thoroughly and fixed my leak fast.
Tim was outstanding! I was worried about it turning out to be a big job but he assured me it was nothing to worry about. Fixed with no problem.
Was able to come same day and came earlier than expected. Gavin fixed our clogged pipe quick and was very nice and professional.
I called Economy yesterday based upon their stellar reviews and was not disappointed. My downstairs toilet was leaking and I've got guests coming for Thanksgiving. Economy came in less than 24 hours and fixed the leak quickly. Gonna use them in the future for any of my plumbing needs!
Very responsive, knowledgeable and professional. Good people and great service.
Sam was kind and competent and efficient! And the business staff was helpful, cheerful and efficient. Everyone was great!
Very fast, friendly and professional. Will definitely us them again.
A+ service and professionalism. I submitted for an appointment on their website for an issue with my toilet / drain and within 15 minutes I got an email response back to schedule and then within 20 minutes Sammy arrived at my house. Discovered the issue with my toilet right away and then did tests to check for…
Alan was on time and professional. Gave us straight up information and everything was fixed quickly. Second time using this company and they have been great both times.
I called this morning and they sent Anthony and Tim over within 20 mins. They were able to quickly identify the issue and replace the parts that needed replacing. As a new, first time home owner, Anthony was very kind and explained all the services we may have missed by waiving inspection and offered helpful advice. I’ll certainly be using them again!
Sam and Tim were excellent. I had hired another plumber in the past to evaluate our toilets and we were told that we would need to have a Kohler rep handle our issue. We then reached out to Economy Drain Cleaning and Plumbing, and they immediately recognized our problem. Sam was able to troubleshoot and fix our…
Our toilet was having issues with overflowing but then Sam came and fixed the problem with ease and explained the situation. Amazing service.
Alan was very professional, assessed my toilet 🚽 problem and fixed it - the cost was very reasonable . He was a very nice guy ! I’ll use him and the company again !
The men were excellent.
Sam from Economy was great! He got here right when he was scheduled (same day appointment!). Then he immediately spotted and explained the problem, gave me a reasonable estimate, ran out to get parts, and came back and fixed my toilet all within 30 minutes. I will definitely be using Economy again and hopefully Sam will show up!
Excellent service! Professional. Reasonably-priced. Responsive and Courteous. Is there anything else one would want? This is my second time using Economy Plumbing. First call— Travis, the owner, fixed a burst pipe in our basement over the weekend. We had a few complexities and they worked with us on them. The owner…
showed up on time, was very nice and professional, and quite informative. quickly diagnosed the issue, and fixed it promptly.
Professional job done quickly
Anthony and Tim exceeded expectations. I’ll be using them again.
The business is efficiently managed and run. From the first call to payment…easy as can be. What stands out even more was the plumber. Sam is extremely knowledgeable, good at what he does, kind and professional. He explained everything clearly and got the job done quickly! Not only would I recommend him to everyone,…
Had an issue with water pressure and toilet valve. Anthony was responsive, knowledgeable and professional. Would definitely use Economy Plumbing again. Thank you !
We highly recommend using this company. They were friendly, efficient and went that extra mile — and all at a fair price! Tommy was great!
The plumber got the job of unclogging my toilet done in no time. He was prompt and efficient and very friendly. I would recommend Economy to everyone.
Drain cleaning drain cleaned I’m pleased 😃
I cannot say enough great things about Economy and their amazing tech Tommy. I had a previous plumber come out to snake a clog due to my tenant using flushable wipes. he was way in over his head and got his snake stuck outside my main sewer and left it there stuck. Economy came and not only saved me atleast $6k and…
Overall the company was prompt getting back to me regarding my online request for service. While I scheduled for later in the week, They offered same day service for repairs that were non-emergency repairs. I felt that their prices were fair and the staff was knowledge and courteous. I would definitely recommend…
Anthony & steven arrived on time, were very professional & polite. Explained exactly what our problem was & fixed it perfectly and didn't take long. They were even nice enough to take a look at our shower system & give us a free quote. These guys know what they are doing. I will be using them again to fix my shower system. 👍🏾👍🏾
I'd been without a working garbage disposal for about a week - Travis fixed it in under 5 minutes and the majority of his time was spent moving the things I still had under the sink out of his way. He also unclogged my bathroom sink and made sure my basement toilet was draining properly with time to spare. 10/10 recommend - Thanks, Travis!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 273 | $227–$554 |
| Plumbing pipe repair | 138 | $353–$1.2k |
| Plumbing leak detection | 120 | $124–$633 |
| Toilet repair | 102 | $227–$606 |
| Plumbing leak repair | 95 | $278–$986 |
| Sewer cleaning | 67 | $317–$606 |
| Faucet repair | 66 | $205–$607 |
| Outdoor plumbing system repair | 60 | $353–$1.5k |
