Is Plumbing Problem Solvers any good?
Our verdict: solid, not standout — #35 of 90 plumbers, better than 61%. Customers single out its satisfaction and value; track record is where it trails.
Satisfaction — better than 72% of peers
Accountability — 29th percentile
Momentum — 23th percentile
Track record — 6th percentile
Price $$$$: 77% above typical
Plumbing Problem Solvers for faucet repair
Clear ✕15 customers reviewed a faucet repair job here and rated it 5.00★. Most paid $1,000+ (category typical: $208–$611). For this job it ranks #28 of 76 plumbers we track.
John is the most responsive and professional plumber I have ever encountered. I reached out to him two different times - both times on a Sunday - about doing a job at my parent’s house, and both times he answered immediately. He even scheduled us for the next day. It is clear John has great intentions, knows what he…
All the positive reviews by others are true. John Pratt and his team -- Fabulous. They installed a utility sink in my garage and moved the outdoor water faucet to a more convenient location. Not only were they pleasant and punctual (i.e., same day service), their work was pristine and genius. No more stress…
Had a great experience with Plumbing Problem Solvers. They came out quickly, were very courteous and professional, and fixed my leaking kitchen sink fast. What really stood out was their customer service. When I thought there was an issue with the hot water after they left, they actually turned around and came back…
I had a very good experience with Plumbing Problem Solvers. The work that they did was very thorough. They were very friendly and pleasant. They also allowed me to schedule for a Saturday the same week that I called and were very responsive.
John was responsive and prompt. He handled a variety of issues for us and followed up to make sure any problems were resolved.
I had John Pratt replace with a new backyard hose faucet that included new basement piping connectors. Also, clear clogged bathroom drain.
I have had to call on John twice so far and he has been timely and courteous. Just as important I don't feel like I’ve been “price gouged”. I own an older home.I will probably be calling on Plumbing Problem Solvers in the future. I hope that John stays grounded in his business. It’s a treasure to find a service that…
Great communication skills! They went out of their way to accommodate our busy schedule. I will definitely use this service again.
I had a leaking kitchen trap and a clogged utility sink that needed to be connected properly, and John (Plumbing Problem Solvers) did an excellent job. They were quick to respond, showed up on time, and were very professional throughout the process. Not only did they fix the leak and clear the clog, but they also…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Plumbing Problem Solvers
Is Plumbing Problem Solvers good?
Yes by most measures: 5.0★ from 189 Google reviews and an Experts Score of 57/100 (grade C), #35 of 90 plumbers we track. 1.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Plumbing Problem Solvers charge?
Customers reported a typical bill of $849 (middle half $379–$1.9k), 77% above the plumbers median of $480.
What do customers hire Plumbing Problem Solvers for?
Mostly plumbing pipe repair (29), plumbing leak repair (24), drain cleaning (19), plumbing leak detection (17).
Does the owner respond to complaints?
The owner replied to 50% of 1–3★ reviews (category: 82%).